Top 977 Front desk agent Jobs in Virginia

Front Desk Receptionist and Administrative Assistant
Balanced —Charlottesville, VA
- $17 - $25 an hour
- Full-time
- Background check
- HIPAA
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
11d
Medical Front Desk Receptionist
Skin & Laser Surgery Center —Woodbridge, VA
- $13 - $19 an hour
- Full-time
- In-person
- 1 year
- Medical terminology
- Health insurance
- Dental insurance
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Dental Front Desk Receptionist PT
Nova Dental —Reston, VA
- $25.50 - $30.00 an hour
- Part-time
- Dental office
- In-person
- Communication skills
- Paid holidays
- 401(k)
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Dental Office Bilingual Front Desk Coordinator
Vivid Smiles —Springfield, VA
- From $25 an hour
- Full-time
- Spanish
- Dental office
- English
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Dental Front Desk (Full Time)
McLean Family Dentistry —McLean, VA
- From $21 an hour
- Full-time
- Dental office
- Administrative experience
- In-person
- Paid holidays
- Health insurance
Quick Apply
4d
Concierge - Temporary to Permanent Hire
GUARDIAN SECURITY SERVICES —Arlington, VA
- $22 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
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Front Desk Agent-Full-Time Flexible
Marriott International, Inc —Arlington, VA
- $22.95 - $25.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Medical Receptionist
Virginia Heart —Arlington, VA
- $21 - $25 an hour
- Full-time
- Spanish
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
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Full-Time Front Desk Agent
Fairfax Marriott at Fair Oaks —Fairfax, VA
- Full-time
- Research
- Hotel
- Negotiation
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2d
Part-Time Front Desk Agent
Fairfax Marriott at Fair Oaks —Fairfax, VA
- Part-time
- Research
- Hotel
- Negotiation
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2d
Front Desk Concierge
Washingtonian Concierge —Arlington, VA
- $18.50 - $23.00 an hour
- Overtime
- Residential
- High school diploma or GED
- Organizational skills
- Paid training
- Paid holidays
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Front Desk Agent - Full Time - Holiday Inn National
B.F. Saul Company Hospitality Group —Crystal City, VA
- $18.50 - $19.50 an hour
- Weekends as needed
- Sales
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Staybridge Suites —Stafford, VA
- Full-time
- Microsoft Outlook
- Computer literacy
- English
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Front Desk Receptionist - Inova Oakville ASC
Inova Oakville Surgery Center —Alexandria, VA
- $17.41 - $29.18 an hour
- Full-time
- Microsoft Word
- High school diploma or GED
- Perioperative Care
- Paid holidays
- Disability insurance
Quick Apply
9d
Guest Service Agent (Front Desk Agent) and Night Auditor
RIVERSIDE HOTELS LLC —Alexandria, VA
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Receptionist
NOVA Periodontics & Dental Implants —Woodbridge, VA
- From $22 an hour
- Part-time
- Dental office
- Customer service
- HIPAA
- Paid time off
- Employee discount
Quick Apply
4d
Front Desk Receptionist
Dentists of Richmond —Richmond, VA
- $20 - $26 an hour
- Full-time
- Office
- Administrative experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Representative
Cervello-Wellness —Alexandria, VA
- Full-time
- Mid-level
- Clinic
- Computer skills
- Paid training
- Health insurance
Quick Apply
11d
Front Desk Agent - Full Time - Crowne Plaza Crystal City
B.F. Saul Company Hospitality Group —Arlington, VA
- $18.50 - $19.50 an hour
- Weekends as needed
- Sales
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Receptionist
Trusted Doctors —Woodbridge, VA
- Full-time
- Computer literacy
- High school diploma or GED
- Pediatrics
- Paid holidays
- 401(k)
Quick Apply
3d

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Front Desk Receptionist and Administrative Assistant

Balanced -
Charlottesville, VA

Quick Apply

Job Details

Full-time
$17 - $25 an hour
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Employee discount
Life insurance

Qualifications

Availity
Health insurance co-pays
Medical insurance coverage verification
Overseeing health insurance pre-authorization
Administrative experience
High school diploma or GED
ICD-10
Healthcare referral management
Clinical data entry
Medical billing
EMR systems
Health insurance referral requirements
Clinical confidentiality policies
Medical terminology
Quality data entry
Customer data entry

Full Job Description

FRONT DESK ASSOCIATE

Department: Front Desk / Patient Experience Reports To: Practice Manager / Front Office Lead Status: Full-Time, Non-Exempt

Position Summary

The Front Desk Associate is a key member of the patient experience team and serves as the first point of contact for patients. This position combines exceptional customer service, scheduling, insurance verification, benefit education, and administrative support to create a seamless patient experience from the first phone call through completion of care.

The ideal candidate has healthcare front-desk experience with a strong understanding of chiropractic and/or physical therapy practices, including insurance verification, benefits, authorizations, referrals, and patient financial responsibilities.

Key Responsibilities Patient Experience

Welcome patients warmly and professionally by phone, electronically, and in person.
Create a calm, organized, and personalized patient experience.
Guide patients through check-in, their appointment, and checkout.
Answer patient questions and resolve concerns with professionalism and empathy.
Maintain a clean, organized, and welcoming front-desk environment.

Insurance Verification & Benefits

Verify patient eligibility and benefits for chiropractic and physical therapy services prior to visits.
Review benefits through Availity and/or applicable payer portals.
Confirm deductibles, copays, coinsurance, visit limitations, exclusions, authorization requirements, and other coverage details.
Identify potential coverage issues before the patient's appointment.
Document insurance information accurately in the practice management system.
Communicate benefits and estimated patient responsibility in clear, easy-to-understand language.
Coordinate with providers and the billing team when coverage or authorization questions arise.

Scheduling & Patient Intake

Schedule new and established patients according to provider availability, treatment plans, and practice protocols.
Manage cancellations, rescheduling, waitlists, and appointment reminders.
Collect and enter accurate demographic and insurance information.
Ensure required intake forms, consents, and documentation are completed.
Review patient accounts before appointments to identify missing information or outstanding requirements.

Authorizations & Referrals

Obtain and track insurance authorizations and referrals when required.
Monitor authorization dates, visit limits, and remaining approved visits.
Communicate with insurance companies, referring offices, and patients as necessary.
Ensure required documentation is obtained before services are provided.

Patient Financial Responsibilities

Collect copays, deductibles, deposits, coinsurance, and other patient balances accurately.
Explain financial expectations before services whenever possible.
Process payments and provide receipts.
Escalate complex billing questions appropriately.

Administrative & Team Support

Maintain accurate patient records, insurance information, and notes.
Use the practice management system, insurance portals, email, phone systems, and other technology efficiently.
Communicate effectively with providers and clinical staff.
Support daily workflow and help identify opportunities to improve the patient experience.
Protect patient confidentiality and follow HIPAA and practice policies.

Required Qualifications

High school diploma or equivalent.
1–2+ years of healthcare front-desk or medical administrative experience preferred.
Experience in a chiropractic, physical therapy, orthopedic, rehabilitation, or similar healthcare setting is strongly preferred.
Demonstrated experience with insurance verification and benefit interpretation.
Familiarity with deductibles, copays, coinsurance, visit limits, authorizations, referrals, and payer requirements.
Strong computer and data-entry skills.
Excellent communication and customer-service skills.
Strong attention to detail and follow-through.
Ability to manage multiple priorities in a fast-paced environment.
Ability to handle confidential patient information with professionalism and discretion.

Preferred Experience

Chiropractic office experience.
Physical therapy office experience.
Experience verifying benefits through Availity or other payer portals.
Experience with Jane or another healthcare practice management system.
Familiarity with ICD-10 and CPT terminology.
Experience working with commercial insurance, Medicare, workers' compensation, or personal injury cases is a plus.

Key Characteristics

We are looking for someone who is:

Patient-centered — You genuinely care about making people feel welcomed and understood.
Detail-oriented — You understand that accurate insurance information matters.
Proactive — You identify problems before they become patient problems.
Organized — You can keep multiple moving pieces on track.
Confident — You can explain insurance benefits and financial responsibilities clearly.
Compassionate — You can discuss money and coverage without making patients feel uncomfortable.
A team player — You communicate openly and support both the front desk and clinical teams.
Accountable — You follow through and take ownership of your responsibilities.

What Success Looks Like

A successful Front Desk Associate ensures that:

Patients feel welcomed, known, and cared for.
Insurance benefits are verified before the patient arrives whenever possible.
Patient financial expectations are communicated clearly and accurately.
Authorizations and referrals are obtained and tracked appropriately.
Patient information is complete and accurate.
Providers have the information they need to deliver excellent care.
Administrative friction is minimized so the clinical team can focus on the patient.
Every patient interaction reflects the practice's commitment to consistency, excellence, and exceptional service.

Our Mission

We change how people relate to their bodies — from reactive to intentional — so they move through life with confidence, capability, and ease.

The Front Desk Associate plays an important role in bringing this mission to life by ensuring that every patient's experience begins with confidence, clarity, and genuine care.

Pay: $17.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in virginia

Front Desk Receptionist and Administrative Assistant

Medical Front Desk Receptionist

Dental Front Desk Receptionist PT

Dental Office Bilingual Front Desk Coordinator

Dental Front Desk (Full Time)

Concierge - Temporary to Permanent Hire

Front Desk Agent-Full-Time Flexible

Front Desk Medical Receptionist

Full-Time Front Desk Agent

Part-Time Front Desk Agent

Front Desk Concierge

Front Desk Agent - Full Time - Holiday Inn National

Front Desk Agent

Front Desk Receptionist - Inova Oakville ASC

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Front Desk Receptionist

Front Desk Receptionist

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Front Desk Agent - Full Time - Crowne Plaza Crystal City

Front Desk Receptionist

I want to receive the latest job alert for front desk agent in virginia

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