Unlike most enrollment positions that prioritize volume, this role is designed to uphold standards.
Alpha is developing one of the world's most forward-thinking school models. Our campuses integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Students routinely achieve learning gains that exceed national averages, supported by measurable results. Afternoons are dedicated to deeper exploration, self-directed work, and practical skill development. The model delivers results. But success depends on selecting the right families.
This is your responsibility.
You will manage the complete enrollment cycle for a campus, beginning with initial inquiries and concluding with onboarding. This position requires end-to-end ownership. You determine how families perceive us, how thoroughly they grasp the model, and whether their enrollment decisions stem from sound reasoning. You will evaluate compatibility, facilitate meaningful discussions, and advise against enrollment when appropriate. The objective is not to maximize numbers. The objective is to ensure alignment.
We welcome applicants from high-touch service backgrounds outside conventional education: selective private schools, competitive programs, luxury hospitality, executive assistance, exclusive membership organizations, or entrepreneurs who have independently overseen premium client experiences from start to finish. What counts is your capacity to execute a detailed, multi-phase process with discernment, precision, and accountability.
If your career has centered on delivering exceptional service where trust, confidentiality, and quality of experience define reputation, this role will resonate—applied here to work that meaningfully impacts educational outcomes.
This is a full-time, salaried, on-site position. We are recruiting in Greenwich, Boca Raton, Atlanta, Charlotte, and Chantilly. Relocation assistance is provided.
What you will be doing
- Taking full ownership of the enrollment experience for prospective families, spanning first touchpoint to onboarding completion.
- Facilitating exploratory conversations to evaluate alignment before offering solutions or recommending progression.
- Overseeing 20+ concurrent family engagements across various enrollment phases, maintaining transparent tracking and timely follow-up.
- Facilitating campus visits, student shadow days, and decision-oriented meetings that articulate outcomes, standards, and ideal candidate profiles.
- Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, strategic prioritization, and service excellence.
What you will NOT be doing
- Employing transactional or coercive sales methods.
- Accepting families who lack alignment purely to meet enrollment targets.
- Overseeing a substantial team or navigating complex approval hierarchies.
- Distributing family experience ownership across multiple departments or roles.
- Operating remotely. This position is intentionally campus-based.
Key Responsibilities
Lead and deliver a high-integrity, selective enrollment process that successfully enrolls well-matched families while safeguarding the quality and effectiveness of the Alpha educational model.
Candidate Requirements
- 3+ years providing high-caliber, individualized service in settings where service excellence directly influences brand standing (education, luxury hospitality, executive assistance, exclusive membership organizations, or independently operated client services).
- Proven ownership of a complete client, admissions, or enrollment process from initial inquiry through final onboarding.
- Experience concurrently managing 20+ client, guest, or family engagements across varied stages, supported by a reliable tracking and prioritization framework.
- Capacity to present specific instances of consultative judgment, including situations where you advised against your offering when alignment was absent.
- Professional correspondence experience with senior leaders, high-net-worth clientele, or discerning stakeholders.
- Willingness to reside in or relocate within 60 days to one of these locations: Greenwich, CT; Boca Raton, FL; Atlanta, GA; Charlotte, NC; or Chantilly, VA.
- Authorized to work in the United States without requiring visa sponsorship.
Nice to have
- Experience in competitive private school admissions or selective program recruitment.
- Background in luxury hospitality, VIP client services, or executive-level support functions.
- Experience designing or enhancing enrollment workflows, standard operating procedures, or service protocols.
- Ability to leverage data and CRM analytics to elevate conversion quality, not merely velocity.
This position is also known as:
- Director of Enrollment Management
- Director of Admissions
- Director of Enrollment
- Director of Admissions and Enrollment
