Top 140 Itsm analyst Jobs in Virginia

Data Scientist/Sustainment Engineer
CACI —Chantilly, VA
- $103,800 - $218,100 a year
- Full-time
- Azure
- Computer Science
- 5 years
- Health insurance
ITSM Tools Analyst
Maximus —Tysons, VA
- $50,000 - $70,000 a year
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Junior CIC Analyst
Maximus —Tysons, VA
- $40,000 - $50,000 a year
- Remote
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Junior Configuration Analyst
Maximus —Tysons, VA
- $40,000 - $65,000 a year
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
CIC Analyst
Maximus —Tysons, VA
- $40,000 - $65,000 a year
- Remote
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)
ICF —Reston, VA
- $98,614 - $167,644 a year
- Full-time
- Remote
- Analysis skills
- JavaScript
- Quality control
ServiceNow Business Analyst
Guidehouse —McLean, VA
- $98,000 - $163,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
9d
ITOC Analyst - Service Continuity
McGuireWoods LLP —Richmond, VA
- $71,800 - $104,200 a year
- 12 hour shift
- Hybrid work
- Mid-level
- High school diploma or GED
- Trade school
2d
ITSM Entitlement Analyst
Maximus —Tysons, VA
- $50,000 - $80,000 a year
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
ServiceNow Business Analyst - HRSD
Guidehouse Inc. —McLean, VA
- Full-time
- Computer Science
- Mid-level
- 3 years
- Health savings account
- Paid holidays
IT Business Analyst
Maximus —Tysons, VA
- $40,000 - $60,000 a year
- Remote
- Computer Science
- Mid-level
- Travel
- Paid holidays
- Disability insurance
Desktop Remote Analyst
Iron Bow Technologies —Richmond, VA
- $19.00 - $22.50 an hour
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
8d
Technical Product Analyst
Electronic Systems Inc —Fairfax, VA
- Contract
- Hybrid work
- Mid-level
- Analysis skills
- Quality control
Patching Analyst
Maximus —Tysons, VA
- $40,000 - $70,000 a year
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Information Technology Service Mgt Analyst
Performance Food Group —Richmond, VA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Employee stock purchase plan
- Health insurance
14d
Client Technologies Analyst II - Public Safety
City of Chesapeake —Chesapeake, VA
- $64,765 - $90,000 a year
- Overtime
- Computer science
- Computer Science
- Customer service
8d
Business Analyst (ServiceNow) - (High Level Clearance - Remote US)
ICF —Reston, VA
- $67,355 - $138,549 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Analysis skills
8d
Business Analyst
HUMAN TOUCH LLC —McLean, VA
- $80,000 - $90,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Analyst - IT Service Management
Maximus —Tysons, VA
- $80,000 - $85,000 a year
- On call
- Mid-level
- 3 years
- AWS
- Paid holidays
- Disability insurance
Senior Business Analyst (ServiceNow) - (High Level Clearance - Remote US)
ICF —Reston, VA
- $81,499 - $167,644 a year
- Full-time
- Remote
- Computer Science
- 3 years
- Analysis skills
8d

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Data Scientist/Sustainment Engineer

CACI -
Chantilly, VA

Apply Now

Job Details

Full-time
$103,800 - $218,100 a year

Benefits

Health insurance

Qualifications

Statistics
Data visualization software proficiency
Statistics
R
Programming languages
Business intelligence tools
DoD 8570
Data-driven problem-solving
TS/SCI with Polygraph
Cross-functional collaboration
Cross-functional communication
Data analysis software

Full Job Description

Job ID

327207

Job Title: Data Scientist/Sustainment Engineer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *

We are seeking a skilled and motivated Data Scientist/Sustainment Engineer to join our dynamic Data & Analytics team. The ideal candidate will have a strong background in statistics, machine learning, data mining, and IT Service Management (ITSM) platform administration. This role requires the ability to visualize and communicate complex data in a clear and compelling manner, as well as provide support for the overall workload and execution of Operations and Maintenance (O&M) tasks on the Situational Awareness as a Service (SAaaS) instance of ServiceNow.

Responsibilities:

Work with cross-functional teams to identify, research, and solve complex analytical problems.
Analyze large data sets to extract meaningful insights.
Design, build, and maintain machine learning models and algorithms.
Collaborate with data engineers to improve data collection and storage.
Present findings and recommendations to stakeholders in a clear and actionable manner.
Support the organization's broad-spectrum Data Management requirements, including Data Strategy/Modeling/Documentation, Data Feed Identification, Infrastructure Management, Data Ingestion/Data Feed Automation, Data Transformation, Data Catalog and Metadata Management, Data Quality Management, and Data Governance.
Design, develop, and maintain interactive Tableau dashboards and reports to support business objectives.
Integrate Tableau with various data sources, including SQL databases, cloud platforms, and spreadsheets.
Stay updated on the latest Tableau features, best practices, and emerging BI trends.
Respond to Incidents and Changes submitted by customers, to include Tier 2 level triage.
Respond to alerts and customer reported issues, escalate problems as required, and resolve tickets by exercising independent judgment within established support practices.
Assist deployment team with approved release packages and break-fix solutions on ServiceNow in accordance with Configuration, Change, and Release Management policies and procedures.
Assist with developing installation instructions and supporting documentation to affect system design deployments.
Work with a team to provide technical input in the areas of system design, installation, configuration, tuning, capacity planning, troubleshooting, and problem resolution.
Patch cloud servers and applications, configure software, respond to service outages, monitor system performance, and troubleshoot systems issues.

Qualifications:

Active TS/SCI Clearance with a Polygraph.
5+ years experience as a Data Scientist, Data Analyst, or similar role.
Bachelor’s degree in Data Science, Computer Science, Mathematics, Engineering, or a related field.
Security+ or DoD 8570 IAT Level II Certification or be able to obtain certification within 3 months of hire.
Proficiency in data visualization tools such as Tableau, PowerBI, including data connection, data manipulation, and data visualization.
Experience with scripting in Tableau (e.g., automation, troubleshooting, integration, performance optimization).
Knowledge of statistical analysis methodologies and data visualization tools.
Excellent problem-solving skills and attention to detail.
Excellent interpersonal and communication skills needed to work with business partners, engineering teams, and users requiring break fix actions.
Good team player with a strong willingness to participate and help others.
Ability to prioritize in a fast-moving environment with a high sense of urgency and self-motivation.
Excellent analytical and problem-solving skills and attention to detail.
Proficiency in Python, R, SQL, and other relevant programming languages.

Desired:

Tableau Certified Professional - Preferred.
Current Security+ or DOD 8570 IAT Level II Certification.
Knowledge of cloud data platforms (e.g., AWS, Azure, Google Cloud).
Understanding of data governance and security best practices.
Experience with mana

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$103,800 - $218,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Apply Now

Refine Your Search

itsm analyst jobs in virginia

Data Scientist/Sustainment Engineer

ITSM Tools Analyst

Junior CIC Analyst

Junior Configuration Analyst

CIC Analyst

Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)

ServiceNow Business Analyst

ITOC Analyst - Service Continuity

ITSM Entitlement Analyst

ServiceNow Business Analyst - HRSD

IT Business Analyst

Desktop Remote Analyst

Technical Product Analyst

Patching Analyst

Information Technology Service Mgt Analyst

Client Technologies Analyst II - Public Safety

Business Analyst (ServiceNow) - (High Level Clearance - Remote US)

Business Analyst

Analyst - IT Service Management

Senior Business Analyst (ServiceNow) - (High Level Clearance - Remote US)

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