Top 94 Research specialist Jobs in Virginia

Research Specialist
Bloomberg BNA —Arlington, VA
- $66,000 - $82,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Master's degree
Research Development Specialist
Virginia Tech —Blacksburg, VA
- $95,000 - $117,000 a year
- Full-time
- University
- Bachelor's degree
- Senior level
Research Specialist
Virginia Tech —Blacksburg, VA
- $55,336 - $59,253 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
IRB Compliance Specialist
George Mason University —Virginia
- Online Application
- Remote
- Word processing
- Mid-level
- Windows
Research Laboratory Specialist, Biology
University of Virginia —Charlottesville, VA
- $47,000 - $49,000 a year
- Online Application
- Mid-level
- Analysis skills
- Supervising experience
Research Specialist Intermediate
University of Virginia —Charlottesville, VA
- $88,899 a year
- Online Application
- Mid-level
- 3 years
- Master's degree
Senior Specialist Product Insights
Nestlé USA —Arlington, VA
- $103,500 - $130,000 a year
- Marketing
- 3 years
- Master's degree
- Health insurance
- 401(k) matching
Research Specialist
Quantech Services —Chantilly, VA
- Full-time
- Management
- Customer service
- English
Data Visualization Specialist
Booz Allen Hamilton —Alexandria, VA
- $99,000 - $225,000 a year
- Full-time
- 5 years
- Office
- SQL
- Disability insurance
- Health insurance
12d
Lab Research Professional 2
University of Virginia —Charlottesville, VA
- $70,000 - $85,000 a year
- Online Application
- Mid-level
- 3 years
- University
Cognitive Performance Specialist
Battelle —Norfolk, VA
- Full-time
- Hybrid work
- Doctoral degree
- Mid-level
- Office
- Wellness program
- Health insurance
UX/CX Specialist - Mid
SHR Consulting Group, LLC —Bluemont, VA
- $110,000 - $125,000 a year
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
9d
Lab Specialist
University of Virginia —Charlottesville, VA
- Online Application
- Mid-level
- University
- Bachelor's degree
Research Specialist Sr.
Virginia Tech —Painter, VA
- $55,000 - $65,000 a year
- Overtime
- Mid-level
- Data entry
- Organizational skills
Biosafety Specialist
Virginia Commonwealth University —Richmond, VA
- $55,000 - $68,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Microsoft Office
- Paid holidays
- Health insurance
Senior Economic Mobility Research Specialist - ON-CALL role (REMOTE ROLE)
ICF —Reston, VA
- $108,476 - $184,409 a year
- Part-time
- Remote
- Management
- 11+ years
- Doctor of Philosophy
2d
Data Specialist
AmeriCorps —Virginia
- Part-time
- Writing skills
- HIPAA
- English
Research Regulatory Specialist
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Nursing
- Bachelor of Science
- Mid-level
- 403(b) matching
- Paid parental leave
Quick Apply
Laboratory and Research Specialist II
Virginia Tech —Blacksburg, VA
- $52,000 - $54,000 a year
- Overtime
- Research
- Mid-level
- Driver's License
Research Specialist, Public Health Sciences
University of Virginia —Charlottesville, VA
- $24.00 - $26.92 an hour
- Online Application
- Word processing
- Mid-level
- University
9d

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Research Specialist

Bloomberg BNA -
Arlington, VA

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Job Details

Full-time
$66,000 - $82,000 a year

Qualifications

Customer support

Full Job Description

Legal Research Specialist role serves as the first point of contact for clients across Bloomberg Industry Group products. This role is responsible for delivering high-quality client support by troubleshooting issues, guiding users through product workflows, and ensuring timely resolution of inquiries. The ideal candidate is client-focused, collaborative, detail-oriented, and excited to support clients in a fast-paced research and information services environment.

What you will do:

Serve as the first point of contact for client inquiries across Bloomberg Industry Group products via phone, email, and chat.
Intake, assess, and triage client requests by gathering relevant details, identifying urgency, and routing issues appropriately.
Resolve basic to moderately complex client issues through troubleshooting, product guidance, research assistance, and account support.
Escalate technical or complex issues to Tier 2 and Tier 3 support teams while maintaining ownership of the client experience through resolution.
Partner closely with Product, Engineering, Sales, and Marketing teams to communicate client needs, troubleshoot issues, and support product adoption.
Manage a high volume of client interactions while maintaining professionalism, responsiveness, accuracy, and service quality.
Educate clients and internal users on product features, workflows, and best practices to drive successful product usage.
Track and document client interactions using CRM systems, ticketing platforms, and project management tools.
Monitor escalated requests, provide timely updates, and ensure issues are resolved efficiently and completely.
Identify recurring client challenges and communicate feedback to internal stakeholders to support continuous product and process improvement.
Participate in special projects and initiatives that enhance operational efficiency and improve the overall client experience.
Stay current on Bloomberg Industry Group products, workflows, tools, and support processes to provide informed and effective client assistance.

You need to have:

3–5 years of experience in customer support, client services, research, analyst, or related roles.
Strong customer service orientation with excellent verbal and written communication skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Comfortable troubleshooting issues and guiding clients through solutions step by step.
Strong organizational skills with attention to detail and follow-through.
Ability to collaborate effectively across support, product, engineering, and business teams.
Demonstrated ownership mindset with the ability to take initiative and drive issues toward resolution.
Interest in supporting clients and helping users navigate research platforms and workflows.
Flexibility to work assigned business hours, including weekends and holidays as needed.

Preferred Experience/Training:

Experience in an analyst, research, or client-facing support role within the legal, tax, regulatory, financial, or information services industry.
Familiarity with Bloomberg Industry Group products, including Bloomberg Law, Bloomberg Tax, Bloomberg Government, Bloomberg Environment, or Bloomberg Terminal.
Strong research, analytical, and problem-solving skills.
Ability to quickly learn new products, tools, and workflows.
Juris Doctor (JD), MLS/MILS, paralegal background, or equivalent research-focused education or experience is a plus.

Compensation Range:

$66,000.00-$82,000.00

Placement in the salary range will be decided upon completion of the interview process. Salary determination will be determined based on factors including but not limited to relevant experience, demonstrated skills related to the requirements of the role, education, certifications, and geographic location.

Equal Opportunity

Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group’s policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

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Refine Your Search

research specialist jobs in virginia

Research Specialist

Research Development Specialist

Research Specialist

IRB Compliance Specialist

Research Laboratory Specialist, Biology

Research Specialist Intermediate

Senior Specialist Product Insights

Research Specialist

Data Visualization Specialist

Lab Research Professional 2

Cognitive Performance Specialist

UX/CX Specialist - Mid

Lab Specialist

Research Specialist Sr.

Biosafety Specialist

Senior Economic Mobility Research Specialist - ON-CALL role (REMOTE ROLE)

Data Specialist

Research Regulatory Specialist

Laboratory and Research Specialist II

Research Specialist, Public Health Sciences

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