Top 50 Senior patient services representative Jobs in Virginia

Senior Patient Access Specialist
Ensemble Health Partners —Lexington, VA
- $18.65 - $19.90 an hour
- Full-time
- Acute care
- Background check
- Management
- Paid training
- Health savings account
Quick Apply
3d
Medical Office Assistant
Greenspring Village by Erickson Senior Living —Springfield, VA
- $22 - $24 an hour
- 18 years or older
- Computer literacy
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Care Representative-Float Pool
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Float pool
- Hospital
- Mid-level
- Health insurance
- Dental insurance
Patient Care Representative - Cardiology
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Care Representative, Breast Health (PRN)
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Surgical Scheduler/Patient Care Representative - Gynecologic Oncology
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Care Representative
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Senior Trauma Registrar - Trauma Program - Days
VCU Health System —Richmond, VA
- Weekends as needed
- Mid-level
- Windows
- Analysis skills
Patient Care Representative- Maternal Fetal Medicine
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Mid-level
- Associate's degree
- Health insurance
- Dental insurance
Patient Care Representative - Maternal Fetal Medicine
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Care Representative - Urology
VHC Health —Alexandria, VA
- $17.42 - $26.82 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Outpatient
- Health insurance
- Dental insurance
Access Associate Senior - Oncology Contact Center
University of Virginia —Charlottesville, VA
- $19.50 - $29.55 an hour
- Full-time
- Hybrid work
- Writing skills
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
PRN Patient Care Representative- OB/GYN
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Ob/Gyn
- Health insurance
- Dental insurance
Patient Care Representative - OB/GYN Arlington
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ob/Gyn
- Health insurance
- Dental insurance
Access Associate Senior - Pre Arrival Unit
University of Virginia —Manassas, VA
- $19.50 - $30.14 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Military encouraged
- Disability insurance
- Health insurance
Senior Patient Access Representative - Sat/Sun 3-11:30PM
Med-Metrix —Arlington, VA
- $19 - $21 an hour
- Per diem
- Hospital
- HIPAA
- Mid-level
10d
Senior Clinic Operations Representative - Northern Virginia
Children's National Hospital —Virginia
- $21.17 - $42.35 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Mid-level
Senior Clinic Operations Representative - Northern Virginia - Hamaker Court
Children's National Hospital —Virginia
- $21.17 - $42.35 an hour
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Access Associate Senior - Emily Couric Cancer Center
University of Virginia —Charlottesville, VA
- $19.50 - $29.55 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
Skilled Nursing Concierge
Sunrise Senior Living —Arlington, VA
- $15.00 - $18.80 an hour
- Full-time
- Skilled nursing facility
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance

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Senior Patient Access Specialist

Ensemble Health Partners -
Lexington, VA

Quick Apply

Job Details

Full-time
$18.65 - $19.90 an hour
3 days ago

Benefits

Paid training
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Opportunities for advancement
Life insurance
Prescription drug insurance
Paid sick time

Qualifications

In-person patient registration
Overseeing health insurance pre-certification
Medical insurance coverage verification
Customer service
Hospital revenue cycle management
High school diploma or GED
Quality audits
Data collection
Associate's degree
Medical terminology

Full Job Description

CAREER OPPORTUNITY OFFERING:

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $18.65 - $19.90/hr based on experience

***This position is an onsite role, and candidates must be able to work on-site at Carillion- Rockbridge Hospital in Lexington, VA**** 

The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization.

Essential Job Functions:

Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician order while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions with the appropriate level of compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities.
A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle.
A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department.
A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues.
Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned.
Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Job Experience:

1 to 3 Years

Education Level:

Associate degree or Equivalent Experience

Required Knowledge, Skills, and Abilities:

Understanding of Revenue Cycle including admission, billing, payments, and denials.
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Innovation
Work-Life Flexibility
Leadership
Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Pay: $18.65 - $19.90 per hour

Benefits:

401(k)
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Prescription drug insurance
Professional development assistance
Tuition reimbursement
Vision insurance

Education:

High school or equivalent (Required)

Experience:

patient registration: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior patient services representative jobs in virginia

Senior Patient Access Specialist

Medical Office Assistant

Patient Care Representative-Float Pool

Patient Care Representative - Cardiology

Patient Care Representative, Breast Health (PRN)

Surgical Scheduler/Patient Care Representative - Gynecologic Oncology

Patient Care Representative

Senior Trauma Registrar - Trauma Program - Days

Patient Care Representative- Maternal Fetal Medicine

Patient Care Representative - Maternal Fetal Medicine

Patient Care Representative - Urology

Access Associate Senior - Oncology Contact Center

PRN Patient Care Representative- OB/GYN

Patient Care Representative - OB/GYN Arlington

Access Associate Senior - Pre Arrival Unit

Senior Patient Access Representative - Sat/Sun 3-11:30PM

Senior Clinic Operations Representative - Northern Virginia

Senior Clinic Operations Representative - Northern Virginia - Hamaker Court

Access Associate Senior - Emily Couric Cancer Center

Skilled Nursing Concierge

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