Top 117 technical support analyst Jobs in virginia

Mortgage/Equity Systems Support Analyst
Zillion Technologies —Vienna, VA
- $22 an hour
- Overtime
- Hybrid work
- Writing skills
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
10h
NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance
General Dynamics Information Technology —Quantico, VA
- $25.63 - $31.52 an hour
- 5 years
- High school diploma or GED
- Senior level
- Paid time off
- 401(k) matching
NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance
General Dynamics Information Technology —Quantico, VA
- $22.26 - $28.20 an hour
- Mid-level
- High school diploma or GED
- No travel
- Paid time off
- 401(k) matching
NCIS Help Desk Analyst Tier 1 | Active Secret clearance
General Dynamics Information Technology —Quantico, VA
- $22.26 - $28.20 an hour
- Mid-level
- High school diploma or GED
- No travel
- Paid time off
- 401(k) matching
8d
Network Event Management Quality Assurance Analyst
CACI International, Inc. —Springfield, VA
- $86,600 - $181,800 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
4d
Data Analyst:
eKuber —Virginia
- Email
- Remote
- Mid-level
- Windows
- 3 years
Specialist - Technology Support Analyst
CCPS - Various Locations —Chesterfield, VA
- $57,488.00 - $97,720.85 a year
- Full-time
- Classroom
- Current TB test
- Writing skills
Help Desk Analyst
ATC —Chesterfield, VA
- Contract
- Microsoft Outlook
- Communication skills
- Entry level
Helpdesk Tier 1 Analyst
equinoxys —Great Falls, VA
- Email
- Office
- Bachelor's degree
- Computer skills
Education & Training Analyst
Booz Allen —Arlington, VA
- $53,000 - $108,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Flexible spending account
Helpdesk Analyst II
Digital Consultants, LLC —Quantico, VA
- $68,000 - $75,000 a year
- Email
- 5 years
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Computer Systems Support Analyst
Tata Consultancy Services —Reston, VA
- $60,000 - $65,000 a year
- Microsoft Outlook
- Data analysis skills
- Mid-level
Customer Support Analyst (5312)
SMX —Arlington, VA
- $71,000 - $100,000 a year
- Remote
- Mid-level
- SQL
- Continuous improvement
Quick Apply
7d
Information Technology Support Analyst
Mayvin, Inc. —Alexandria, VA
- Full-time
- Microsoft Outlook
- Computer Science
- Military
Quick Apply
Helpdesk Analyst
New Horizons Healthcare —Roanoke, VA
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Associate Application Analyst
Visa Technology and Operations LLC —Ashburn, VA
- $70,600 - $109,400 a year
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- Health savings account
IT Support Analyst
Empower Brands —Richmond, VA
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
Helpdesk Analyst I
Digital Consultants, LLC —Quantico, VA
- $48,666.27 - $53,608.84 a year
- 8 hour shift
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Support Analyst (5312)
cBEYONData + SMX —Arlington, VA
- $71,000 - $100,000 a year
- Remote
- Mid-level
- SQL
- US work authorization
Quick Apply
7d
Systems Analyst
WingSwept —Chantilly, VA
- Full-time
- Background check
- Research
- Mid-level
- Profit sharing
- 401(k) matching
Quick Apply
14d

I want to receive the latest job alert for technical support analyst in virginia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support analyst jobs near virginia

Mortgage/Equity Systems Support Analyst

Zillion Technologies -
Vienna, VA

Quick Apply

Job Details

Full-time | Contract
$22 an hour
10 hours ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Life insurance

Qualifications

Interpersonal skills
Writing skills
Research
Mortgage industry
Functional testing
SQL
Data interpretation
Query management
Technical Proficiency

Full Job Description

Mortgage & Equity Systems Support Analyst

Overtime: Overtime will be available based on business needs
Contract Length: 6 months ( with possible extensions )
Location : Remote and Onsite thrice a week - Vienna, VA

Compensation*

Rate : $22/hr on W2

*This is the targeted compensation range for this role per hour. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.

Benefits

We offer a comprehensive benefits package including medical, dental, vision, and disability insurance; 401(k)

As a business support specialist the goal is to support our business partners with knowledge of the mortgage/equity process from start to finish. The role requires a strong understanding of how real estate lending systems function and work together along with being familiar with the home buying process, refinancing process, and equity process. Applicant must have strong communication skills, writing skills and troubleshooting skills. Basic SQL queries are used and sometimes require updates, applicant will need to be familiar with SQL. The role will entail troubleshooting complex tickets related to mortgage and equity. Expected to be able to understand the mortgage/equity system issue at hand and successfully troubleshoot. Collaborate with various other teams, vendors, internal team members, and leadership. During system outages or degradations BSS must collaborate with production team members to ensure systems are stabilized and provide a root cause analysis for the incident that occurred while also sending mass communications to the business to keep our partners informed. The job requires weekends and off hours on a rotation schedule for Saturday coverage and weekend system validations.

Qualifications:

Ability to work independently and in a team environment.
Entry level knowledge of real estate systems and processes
Advanced research, analytical, and problem-solving skills
Advanced skill applying research and interpretation of findings to respond to requests for information
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations.
Advanced skill navigating multiple screens and PC applications and adapting to new technologies
Advanced verbal and written communication skills

Responsibilities:

To receive escalated, moderately complex and/or urgent inquiries related to member accounts, General Ledger accounts, or systems, policies, and procedures
To research and respond to branch and member impacting escalated situations, moderately complex account errors, and system issues under supervision
To assist with comprehensive testing and implementation of enhancements to existing software, and of new systems
Analyze, research, and resolve problems and discrepancies related to member accounts/loans
Ensure software/systems meet regulatory and procedural requirements
Develop and recommend enhancements to improve operational processes and procedures
Identify and detect errors/omissions; resolve or arrange for the resolution
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Perform research for process improvements
Recommend corrective action when discrepancies occur
Test and implement software and/or processes
Work with other business units to resolve systems and equipment issues
Perform other duties as assigned
The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs

"We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law."

Pay: $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance

Work Location: Hybrid remote in Vienna, VA 22180

Quick Apply

Refine Your Search

technical support analyst jobs in virginia

Mortgage/Equity Systems Support Analyst

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

NCIS Help Desk Analyst Tier 1 | Active Secret clearance

Network Event Management Quality Assurance Analyst

Data Analyst:

Specialist - Technology Support Analyst

Help Desk Analyst

Helpdesk Tier 1 Analyst

Education & Training Analyst

Helpdesk Analyst II

Computer Systems Support Analyst

Customer Support Analyst (5312)

Information Technology Support Analyst

Helpdesk Analyst

Associate Application Analyst

IT Support Analyst

Helpdesk Analyst I

Customer Support Analyst (5312)

Systems Analyst

I want to receive the latest job alert for technical support analyst in virginia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected