Top 21 user experience director Jobs in virginia

Digital Content & Web Experience Director
Virginia Commonwealth University —Richmond, VA
- Up to $110,000 a year
- Full-time
- Remote
- 7 years
- Computer Science
- Marketing
- Paid holidays
- Health insurance
Senior Director, Design
TELUS Digital —Charlottesville, VA
- $190,000 - $246,000 a year
- Full-time
- Hybrid work
- Office
- Mentoring
- Recruiting
Product Design Director
FranConnect, LLC —Herndon, VA
- Remote
- Computer Science
- 5 years
- Bachelor of Science
Director, Content Design, Core Card Experiences
Information Technology Senior Management Forum —McLean, VA
- $230,400 - $263,000 a year
- Email
- Writing skills
- 8 years
- Mentoring
- Health insurance
Product Management Director - Agentforce Operations Private Cloud Edition
Salesforce —Washington, VA
- $197,300 - $313,700 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Disability insurance
Director, Content Design, Core Card Experiences
Capital One —McLean, VA
- Email
- Writing skills
- 8 years
- Mentoring
- Health insurance
Product Design Director, Card Servicing and Support Platform Design
Information Technology Senior Management Forum —McLean, VA
- $230,400 - $263,000 a year
- Email
- Office
- 3 years
- Organizational skills
- Health insurance
Associate Director, Knowledge Management, OCLO
Financial Industry Regulatory Authority, Inc. —McLean, VA
- $111,400 - $242,600 a year
- Extended hours
- Hybrid work
- 7 years
- Computer Science
- System design
- Paid jury duty
- Commuter assistance
Quick Apply
Director, Web Services
Virginia Union University —Richmond, VA
- $50,000 - $75,000 a year
- Weekends as needed
- Computer Science
- 5 years
- Office
- Health insurance
- Dental insurance
Director, Research & User Experience Intelligence, Card
Capital One —McLean, VA
- Email
- Computer science
- Computer Science
- System design
- Health insurance
Product Management Director , Missionforce Operations (Private Cloud Edition)
Salesforce —Washington, VA
- $197,300 - $344,700 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Disability insurance
5d
Senior Director Product Design, Card Platforms and Data team.
Information Technology Senior Management Forum —McLean, VA
- $269,600 - $307,700 a year
- Email
- Office
- Fair chance
- Senior level
- Health insurance
Director, Standards and Metadata
CFA Institute —Charlottesville, VA
- $124,000 - $190,000 a year
- Email
- Computer Science
- 5 years
- Bachelor's degree
- Health insurance
- 401(k)
5d
Director of Design and Research, LoopNet
CoStar Group —Arlington, VA
- Full-time
- 7 years
- Office
- Analysis skills
- Employee stock purchase plan
- Health insurance
Art Director
ParetoHealth —Richmond, VA
- Office
- Continuous improvement
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
13d
Senior Director, Product Design, Small Business Bank
Capital One —McLean, VA
- Email
- Office
- Organizational skills
- Fair chance
- Health insurance
9d
Product Design Director, Card Servicing and Support Platform Design
Capital One —McLean, VA
- Email
- Office
- 3 years
- Organizational skills
- Health insurance
Senior Director Product Design, Card Platforms and Data team.
Capital One —McLean, VA
- Email
- Fair chance
- Senior level
- Leadership
- Health insurance
CX Director - Practice Lead
McFadyen Digital —Vienna, VA
- Full-time
- Marketing
- Merchandising
- 11+ years
Quick Apply
Principal Associate, Art Director, HR Communications
Information Technology Senior Management Forum —Richmond, VA
- $120,800 - $137,900 a year
- Email
- Military
- Office
- Bachelor's degree
- Health insurance
2d

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Digital Content & Web Experience Director

Virginia Commonwealth University -
Richmond, VA

Apply Now

Job Details

Full-time
Up to $110,000 a year

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Employee discount
Opportunities for advancement

Qualifications

Accessibility initiatives
ADA accessibility regulations
Content management systems
Academic institution experience
Bachelor's degree
WCAG
Marketing analytics
CRM system proficiency
Colleges/universities
Accessibility in interaction design
Data analytics technologies
University experience

Full Job Description

45001739

907 Floyd Avenue, VCU Main Campus, Virginia, United States, 23284

Communications

Staff

Offc of Strategic Enrollment Mngmnt

Unit: Office of Strategic Enrollment Management and Student Success

Department: Div Strategic Enrollment Management

Department Summary: Virginia Commonwealth University (VCU) seeks a strategic and technically advanced Director of Content & Web Experience dedicated exclusively to supporting VCU Online. This role leads enterprise-level digital content strategy, VCU Online website governance, user experience design, and enrollment-focused web optimization in support of VCU’s online academic programs.

Operating at the intersection of marketing, enrollment strategy, brand stewardship, and web technology, this position plays a critical role in strengthening VCU Online’s digital ecosystem to drive inquiry generation, application growth, student engagement, and program visibility.

This role will combine deep technical expertise in web systems and infrastructure with strategic enrollment marketing acumen to ensure VCU Online’s digital presence drives measurable recruitment and revenue outcomes.

Core Responsibilities:

Enterprise Web Strategy & Governance (25%)

Lead web content strategy and governance for VCU Online properties in alignment with VCU brand standards and online enrollment goals.
Establish and enforce content standards, accessibility compliance, and digital best practices across distributed academic units offering online programs.
Partner closely with IT and web development teams to ensure performance, security, and scalability of online program websites.

Enrollment Marketing & Conversion Optimization (30%)

Serve as the primary digital strategist supporting VCU Online enrollment growth initiatives.
Develop and optimize landing pages, campaign microsites, and conversion funnels aligned with recruitment priorities.
Align website strategy with CRM systems and marketing automation platforms to support personalized prospective student journeys.
Implement A/B testing, heat mapping, and data-driven enhancements to improve inquiry, application, and yield performance.

Digital Architecture & User Experience (20%)

Oversee information architecture and user journey mapping specific to online learner audiences.
Ensure seamless navigation across program pages, admissions pathways, and student support resources.
Maintain ADA/WCAG accessibility standards and responsive design best practices.

Content & Technology Leadership (15%)

Serve as a functional lead for enterprise CMS platforms supporting VCU Online content.
Collaborate on integrations, system enhancements, and platform upgrades that support enrollment and engagement goals.
Evaluate emerging digital tools to strengthen online program marketing effectiveness.

Creative & Brand Stewardship (5%)

Guide digital design systems and visual standards specific to VCU Online properties.
Ensure consistent application of VCU’s visual identity and messaging framework.

Data, Reporting & Continuous Improvement (5%)

Establish KPIs tied to online enrollment growth, engagement, and digital performance.
Deliver actionable reporting and strategic recommendations to enrollment and university leadership.

Other Position Details

This is a restricted position currently being funded with soft-funds and continued employment is dependent upon continued funding, no challenges with future funding are anticipated.
This will be a 100% remote position where quarterly campus visits are required.

Leadership Competencies

Strategic thinker with strong technical fluency
Data-driven and enrollment-focused
Collaborative and consultative leadership style
Deep understanding of online learner experience
Commitment to accessibility, equity, and inclusive digital engagement

Qualifications:

Minimum Qualifications

Bachelor’s degree in Digital Media, Information Systems, Communications, Marketing, Computer Science, or related field.
7–10 years of progressive experience in digital strategy, web management, or enterprise content leadership.
Demonstrated experience supporting enrollment marketing or lead-generation initiatives, in higher education and online program environments.
Expertise with enterprise CMS platforms, digital analytics tools, SEO strategy, accessibility standards (WCAG), and CRM integrations.
Strong collaboration experience with IT, marketing, and enrollment leadership teams.
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

Master’s degree in a related field.
Experience supporting online or adult learner recruitment strategies.
Supervisory experience or oversight of distributed web contributors.
Experience with personalization strategies and marketing automation platforms.

Salary Range: Commensurate with Experience Up to $110,000

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Exempt

Hours per Week: 40

Restricted Position: Yes

ORP Eligible: Yes

Flexible Work Arrangement: Fully Remote

University Job Title: 13914Y - Sr Administrator CM 1

Posting Closes: March 25th 2026

Apply Now

Refine Your Search

user experience director jobs in virginia

Digital Content & Web Experience Director

Senior Director, Design

Product Design Director

Director, Content Design, Core Card Experiences

Product Management Director - Agentforce Operations Private Cloud Edition

Director, Content Design, Core Card Experiences

Product Design Director, Card Servicing and Support Platform Design

Associate Director, Knowledge Management, OCLO

Director, Web Services

Director, Research & User Experience Intelligence, Card

Product Management Director , Missionforce Operations (Private Cloud Edition)

Senior Director Product Design, Card Platforms and Data team.

Director, Standards and Metadata

Director of Design and Research, LoopNet

Art Director

Senior Director, Product Design, Small Business Bank

Product Design Director, Card Servicing and Support Platform Design

Senior Director Product Design, Card Platforms and Data team.

CX Director - Practice Lead

Principal Associate, Art Director, HR Communications

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