Are you passionate about public service and committed to providing excellent customer service? The Prince William County Office of Elections is seeking a detail-oriented, technology-proficient professional with strong communication skills and a positive attitude to join our team.
The Voter Registration Assistant supports accurate maintenance of voter records and assists in administering fair, secure, equitable, and transparent elections. Responsibilities include data entry, records processing, general office support, and providing assistance to voters in person, by telephone, and in writing.
All employees of the Prince William County Director of Elections serve as sworn public election officials. Employees must exercise sound judgment, maintain political neutrality, safeguard confidential information, and perform complex election-administration duties in accordance with federal, state, and local election laws. Employees may be cross-trained and temporarily assigned to voter registration, absentee voting, candidate services, election officer administration, logistics, or other operational areas as needed.
Please note: This is an at-will position that serves at the pleasure of the Director of Elections.
About This Role
The Voter Registration Assistant performs progressively responsible administrative, clerical, records management, and customer service duties supporting voter registration and local, state, and federal elections in Prince William County.
Work is performed independently under the general supervision of the Chief Deputy Registrar or designee. Duties are completed in accordance with the requirements of the Electoral Board, the Director of Elections, and applicable election laws, regulations, policies, and procedures.
Primary Responsibilities
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Register qualified citizens to vote and process voter registration applications and updates.
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Review and maintain voter records for accuracy, completeness, eligibility, and compliance.
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Provide professional assistance to voters by telephone, email, mail, and in person.
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Perform accurate data entry, word processing, spreadsheet preparation, scanning, filing, and general office duties.
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Safeguard confidential voter records and other sensitive information.
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Assist with in-person early voting and mail-in voting.
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Operate computers, copiers, scanners, fax machines, multiline telephones, and other standard office equipment.
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Interpret and explain election-related policies, procedures, deadlines, and requirements.
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Assist with candidate filings, campaign reports, and related records.
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Prepare, inventory, organize, and deploy Election Day supplies and materials.
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Support election preparation, Election Day operations, canvass activities, and other departmental needs.
Benefits
Prince William County offers professional development opportunities and a comprehensive benefits package that may include:
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Medical, dental, and vision coverage
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Paid leave and holidays
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Virginia Retirement System benefits
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Life insurance
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Employee wellness programs
Minimum Requirements
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8th-grade education
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Up to 12 months of related experience
Related experience may include customer service, administrative support, records management, data entry, document processing, general office work, or other duties requiring accuracy and frequent public interaction.
Preferred Qualifications
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Two to three years of experience or documented training in data entry, word processing, spreadsheets, or other basic computer applications.
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Experience using Microsoft Word, Excel, Outlook, and PowerPoint.
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Experience using Airtable, Google Workspace, or similar applications.
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Knowledge of modern office practices, procedures, and equipment.
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Strong business writing, spelling, oral communication, and problem-solving skills.
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Accurate and efficient typing and data-entry skills.
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Experience providing front-counter, telephone, or face-to-face customer service.
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Experience assisting individuals with complex, sensitive, or time-critical concerns.
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Experience resolving customer concerns or confrontational situations professionally.
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Experience in maintaining confidential records or working with secure databases.
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The ability to interpret and clearly explain policies and procedures.
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The initiative to work independently and collaboratively as part of a team.
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Experience working under strict deadlines while managing multiple priorities.
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Previous experience serving as an election officer or working in election administration.
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Flexibility to accommodate the seasonal and deadline-driven nature of election operations.
Special Requirements
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Must be a resident and registered voter in the Commonwealth of Virginia, or eligible to meet this requirement before employment.
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Must possess a valid driver’s license.
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Must successfully complete a DMV records check.
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Must remain politically neutral while performing official duties.
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Must provide consistent and impartial service to voters, candidates, political parties, and members of the public.
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Must protect confidential and sensitive information.
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Must be able to occasionally lift, carry, load, and move election supplies and equipment weighing up to 40 pounds, with or without reasonable accommodation.
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Must demonstrate sustained attention to detail, accurate high-volume data entry, effective prioritization, and the ability to meet statutory deadlines with minimal supervision.
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Applicants must possess a valid driver’s license, successfully complete a DMV records check, and be registered—or eligible to become registered—to vote in the Commonwealth of Virginia.
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The selected candidate must successfully complete the required election-administration training and maintain knowledge of changing laws, procedures, systems, and deadlines.
Work Schedule
This is a full-time position scheduled to work 37.5 hours per week.
The regular schedule is Monday through Friday, from 8:30 a.m. to 4:30 p.m., with a 30-minute unpaid lunch break.
Election periods may require mandatory overtime, extended workdays, evening and weekend work, and holidays. Leave availability may be limited during designated peak election periods.
The selected candidate will work primarily at the Office of Elections’ Main Office in Manassas, Virginia.
Hiring Salary Range - $19.41–$28.00/HR.
The starting salary will be based on qualifications, relevant experience, and internal equity.
We also offer great benefits, including:
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Retirement from the Virginia Retirement System (VRS)
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401a and 457 retirement savings and investment plans
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Paid Annual Leave
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Paid Personal Leave
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Paid Sick Leave
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Paid Holidays
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Optional Group Medical and Dental Health Plans
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Optional Group Life Insurance
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An Employee Assistance Program (EAP)
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Career Development Opportunities
Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness.
NOTE: The above position description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the department's business needs. To view the class description in its entirety,
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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