Top 19 Entry level it technician Jobs in Virginia Beach, Va

Service Desk SRM Technician (NNPI/SIPR)
Leidos —Norfolk, VA
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Computer Technician
SEACORP —Norfolk, VA
- Holidays
- Laboratory
- Word processing
- Office
- AD&D insurance
- Paid holidays
Information Technology Specialist
Phoenix Group of Virginia, Inc. —Chesapeake, VA
- $42,000 - $84,000 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Change Ticket Coordinator
Leidos —Norfolk, VA
- $57,850 - $104,575 a year
- Full-time
- Computer science
- Computer Science
- Engineering
5d
IT Technician
Hampton University —Hampton, VA
- $40,000 - $42,000 a year
- Full-time
- Laboratory
- Computer Science
- Windows
- Disability insurance
- Dental insurance
Systems Engineer 1
DATAPRISE LLC —Virginia Beach, VA
- $65,000 a year
- Online Application
- Hybrid work
- Associate's degree
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
PC Technician
Hampton University —Hampton, VA
- $35,000 - $40,000 a year
- Full-time
- Background check
- Laboratory
- Classroom
- Disability insurance
- Dental insurance
Navy IT Systems & Communications Technician
Ardalyst —Norfolk, VA
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Customer Support Team Member
Citrus-Lime Limited —Norfolk, VA
- $45,000 - $55,000 a year
- Email
- Hybrid work
- Office
- Microsoft Office
- Travel
- 401(k)
Quick Apply
13d
Service Desk Analyst I (Shift: Tues-Sat 3pm-12am EST), Req#1345
ePlus Technology, inc. —Virginia Beach, VA
- $16.83 - $24.04 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Mentoring
- Employee stock purchase plan
- 401(k)
Computer Operator
CompTech Computer Technologies —Norfolk, VA
- $50,000 a year
- Mid-level
- Travel
- In-person
- 401(k)
- Paid time off
Quick Apply

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Service Desk SRM Technician (NNPI/SIPR)

Leidos -
Norfolk, VA

Apply Now

Job Details

Full-time

Qualifications

Knowledge management
Customer communication
High school diploma or GED
DoD 8570
Computer networking
HP Service Manager
CompTIA Security+
Technical Proficiency
PowerShell
Ticketing system technical support

Full Job Description

Description

The SMIT Service Desk SRM Team has an opening for an experienced technician to work in our Norfolk, VA office. The Service Request Management teams receive a wide variety of requests from Contract Technical Representatives (CTR) including access to applications, software enhancements, computer upgrades and new mobile phones. These types of requests are categorized as a ‘request for service’ and the Service Request Management teams identifies the process to handle service requests as ‘request fulfillment’.

Primary Responsibilities:

As a Service Desk SRM Technician, you will:

Create and update computer objects in Microsoft Active Directory.
Create and update functional accounts and mailboxes in Microsoft Active Directory.
Support administration of network share folders through the addition and removal of share administrators.
Reactivation/deactivation of user accounts including the transfer of user mailbox and data.
Addition and removal of VIP and EVIP status including storage increase/decrease, mailbox transfers, and profile updates.
Answer internal and external customer inquiries concerning submitted Service Requests via either by email or telephone.
Schedule Field Service to perform a customer's requested move within a site.
Take action on any customer issue and or coordinate the escalation of the issue to the applicable internal team for corrective action.
Successfully resolve technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
Proactively assist customers to avoid or reduce problem occurrence.
Participates in projects for process or quality improvements.

Basic Qualifications:

High school education or equivalent and 1-3 years general experience, or equivalent combination of experience and college level education
Minimum of 6 months of tenure with the NMCI Service Desk
Individuals on a Performance Improvement Plan or Attendance Warning will not be considered
8570 certification - CompTIA Security +CE
Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role.
Ability to attain Flank Speed Tier 1.5 qualification within 30 days.
Superior skills in both written and verbal communication.
Proficiency with Microsoft PowerShell
Strong problem-solving skills.
Advanced knowledge of computer and networking technology.
Ability to effectively document issues, troubleshooting steps, and resolutions implemented.
Understands NMCI internal structure, processes and tools.
Proficient with HPSM ticketing and Knowledge Management System.
Must be a US Citizen.
Able to work assigned shifts as needed, including overnights and weekends.

Preferred Qualifications:

Candidates Bachelor's degree in Computer Science, Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service Desk

Candidates with fewer than 4 attendance occurrences in a rolling 90-day period
Candidates with strong metrics in PAR and AHT
Proactive learner who takes ownership of their own growth and career development

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

July 27, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

entry level it technician jobs in virginia beach, va

Service Desk SRM Technician (NNPI/SIPR)

Computer Technician

Information Technology Specialist

Change Ticket Coordinator

IT Technician

Systems Engineer 1

PC Technician

Navy IT Systems & Communications Technician

Customer Support Team Member

Service Desk Analyst I (Shift: Tues-Sat 3pm-12am EST), Req#1345

Computer Operator

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