Top 714 Guest experience leader Jobs in Virginia Beach, Va

SVBGH Guest Relations Representative
Sentara Hospitals —Virginia Beach, VA
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- 403(b) matching
- Paid parental leave
Quick Apply
5d
Concierge $15.00 Hourly - Part Time
Discovery Commons Virginia Beach —Virginia Beach, VA
- $15 an hour
- Part-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Paid holidays
Quick Apply
Scooper
Blue Cow Ice Cream, Co. —Virginia Beach, VA
- $14 - $17 an hour
- Part-time
- US work authorization
- In-person
- Entry level
Quick Apply
9d
Guest Services (VB Amphitheater)
Live Nation —Virginia Beach, VA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- US work authorization
Guest Relations Rep
Sentara Hospitals —Norfolk, VA
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- 403(b) matching
- Paid parental leave
Quick Apply
Guest Ambassador (VB Amphitheater)
Live Nation —Virginia Beach, VA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- US work authorization
VIP Club Staff (VB Amphitheater)
Live Nation —Virginia Beach, VA
- Part-time
- High school diploma or GED
- US work authorization
- Organizational skills
- Flexible schedule
Venue Ticket Taker (VB Amphitheater)
Live Nation —Virginia Beach, VA
- Part-time
- Experience working with individuals with disabilities
- High school diploma or GED
- US work authorization
Merchandise Specialist (VB Amphitheater)
Live Nation —Virginia Beach, VA
- Part-time
- 18 years or older
- Merchandising
- Basic math
- Adoption assistance
Asst Manager Front Office
Hilton Grand Vacations —Virginia Beach, VA
- $19.50 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
- Employee stock purchase plan
- Health insurance
9d
Venue Usher (VB Amphitheater)
Live Nation —Virginia Beach, VA
- Part-time
- Experience working with individuals with disabilities
- High school diploma or GED
- US work authorization
Production Runner (VB Amphitheater)
Live Nation —Virginia Beach, VA
- Part-time
- Background check
- Ability to walk for extended periods
- High school diploma or GED
Cleaning Clerk – Show Day (VB Amphitheater)
Live Nation —Virginia Beach, VA
- Part-time
- Ability to lift 50 pounds
- US work authorization
- Leadership
Associate/Youth Pastor
Sonrise Christian Church —Virginia Beach, VA
- $50,000 - $60,000 a year
- Weekends as needed
- Background check
- Public speaking
- Mid-level
- Flexible schedule
Quick Apply
15h
Maintenance Technician - Campground
Blue Water Hospitality —Cape Charles, VA
- $16 - $18 an hour
- Overtime
- 18 years or older
- Mid-level
- High school diploma or GED
- 401(k)
Quick Apply
5d
Licensed Assistant Salon Manager
Hair Cuttery —Virginia Beach, VA
- Full-time
- Cosmetology License
- Hair styling
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Dining Room Supervisor
Harbor's Edge Continuing Care Retirement Community —Norfolk, VA
- $20 - $25 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid training
- AD&D insurance
Quick Apply
Team Manager - Virginia Beach, VA
Panera Bread —Virginia Beach, VA
- Weekends as needed
- Background check
- 18 years or older
- Sales
- Paid holidays
- Health insurance
Line Cook
Commune Restaurant —Virginia Beach, VA
- $15.50 - $19.50 an hour
- Part-time
- Casual dining restaurant
- Fast casual restaurant
- Cooking
- Employee discount
- Flexible schedule
Quick Apply
Team Manager - Virginia Beach - Constitution Dr.
Panera Bread —Virginia Beach, VA
- $18.00 - $22.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Sales
- Paid holidays
- Health insurance

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SVBGH Guest Relations Representative

Sentara Hospitals -
Virginia Beach, VA

Quick Apply

Job Details

Full-time
5 days ago

Benefits

403(b) matching
Paid parental leave
Caregiver leave
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
403(b)
Life insurance
Pet insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Sentara Virginia Beach General Hospital, located in Virginia Beach, VA, is hiring a Full-time, Day Shift Guest Relations Representative.

Shift/Hours:

Full-time, 40 hours a week; Day Shift

The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.

Responsible for verifying patient registration and escorting patients and guests to their destination by walking or use of a wheelchair. Gives personal attention, takes personal responsibility and uses teamwork when providing guest services. Responds promptly to patient, family and team member requests. Assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs. Collects data and documentation to assist in the identification of areas needing improved customer service. Assists leaders in recommending changes in facility and departmental policy and procedure. Facilitates improved customer service by identifying, investigating and directing complaints, concerns and compliments to the appropriate team members and leaders. Records and submits all documentation/statistical reports for services provided to patients and families, including transportation vouchers, bus passes, emergency clothing, etc. Assists the leadership team with the ongoing evaluation of the program, customer satisfaction, development of personal and departmental educational plans and quality guidelines. Maintains close communication with leaders regarding the department and problem areas. Requests assistance as needed for additional team members or other resources. Clerical handling of departmental, hospital and organizational reports and forms. Assists leadership team with the orientation, daily activities and evaluation of volunteers and interns.

Education

High School Grad or Equivalent (Required)

Experience

1 year of customer service experience (Required)
Previous Healthcare/Hospitality experience (Preferred)
Experience with performing basic data entry tasks, filing, photocopying, and providing excellent customer service (Preferred)

Keywords: Guest Relations Rep, Guest Services, Customer Service, Front Desk, Receptionist

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Virginia Beach General Hospital, located in Virginia Beach, VA, is home to the region’s only Level III Trauma Center. Our 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services. We are located just 15 minutes from VA Beach Town Center and just a few minutes to the Oceanfront.

As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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Refine Your Search

guest experience leader jobs in virginia beach, va

SVBGH Guest Relations Representative

Concierge $15.00 Hourly - Part Time

Scooper

Guest Services (VB Amphitheater)

Guest Relations Rep

Guest Ambassador (VB Amphitheater)

VIP Club Staff (VB Amphitheater)

Venue Ticket Taker (VB Amphitheater)

Merchandise Specialist (VB Amphitheater)

Asst Manager Front Office

Venue Usher (VB Amphitheater)

Production Runner (VB Amphitheater)

Cleaning Clerk – Show Day (VB Amphitheater)

Associate/Youth Pastor

Maintenance Technician - Campground

Licensed Assistant Salon Manager

Dining Room Supervisor

Team Manager - Virginia Beach, VA

Line Cook

Team Manager - Virginia Beach - Constitution Dr.

I want to receive the latest job alert for guest experience leader in virginia beach, va

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