Top 6 Hotel assistant Jobs in Virginia Beach, Va

Hotel Assistant Front Office Manager
Hilton Oceanfront —Virginia Beach, VA
- $52,000 - $54,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
8d
Front Office Manager
Delta Hotel by Marriott Virginia Beach Waterfront Suites —Virginia Beach, VA
- Full-time
- Inventory management
- English
- Mid-level
- 401(k) matching
- Employee discount
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6d
Guest Service Agent | Hotel Front Desk | Receptionist (PEP)
Hilton Garden Inn Virginia Beach Oceanfront —Virginia Beach, VA
- $16 an hour
- Seasonal
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
Front Office Manager
Holiday Inn Express and Suites Norfolk —Norfolk, VA
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply
Hotel Assistant General Manager (AGM)
LapGroup —Chesapeake, VA
- From $50,000 a year
- Full-time
- Bilingual
- Budgeting
- In-person
- Health insurance
- Paid time off
Quick Apply
8d
Server Assistant - Orion's Roof, Marriott Virginia Beach Oceanfront
Marriott Virginia Beach —Virginia Beach, VA
- $6.50 an hour
- Full-time
- Military
- Ability to lift 50 pounds
- Restaurant
- Disability insurance
- Health insurance
Quick Apply

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Administrative & People Operations Manager
Thrive Proactive Health —Virginia Beach, VA
Coordinate workflows between front desk, billing, marketing, providers, and leadership. Create consistency across scheduling, front desk, billing coordination,…
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3d
Front Office Manager
Delta Hotel by Marriott Virginia Beach Waterfront Suites —Virginia Beach, VA
Attend weekly revenue management calls and reviews. Can communicate well with guests. The safety and security of our guests and associates is of utmost…
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6d

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
$50,000 - $65,000 a year
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Hotel Assistant Front Office Manager

Hilton Oceanfront -
Virginia Beach, VA

Quick Apply

Job Details

Full-time
$52,000 - $54,000 a year
8 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Gym membership
Opportunities for advancement
Pet insurance

Qualifications

Customer records maintenance
Customer communication
Staff supervision
Hotel and accommodations payment processing
Team member evaluation
Hotel policy compliance
Serving clients
Team leadership
Staff scheduling
Greeting customers
Answering guest questions
Revenue management
Performance feedback (performance evaluation method)
Managing hospitality teams
Mid-level
Compliance with security regulations
Team development
Hiring
Bachelor's degree
Financial records management
Financial record maintenance
Hospitality Management
Bachelor's degree in hospitality management
Cash reconciliation
Mentoring
Hotel emergency procedures
Organizational skills
Property management systems (PMS)
Computer skills
Deposits

Full Job Description

Position: Assistant Front Office Manager
Location: Hilton Oceanfront
Reports To: Front Office Manager
Employment Type: Full-Time

Salary: Full Time, Exempt, open availability to include nights & weekends required. $52,000-$54,000

Job Summary:

The Assistant Front Office Manager plays a key role in ensuring smooth and efficient front desk operations while delivering exceptional guest service. This position supports the Front Office Manager in overseeing daily front desk activities, managing staff, handling guest inquiries, and ensuring a seamless check-in and check-out process.

Key Responsibilities:

Guest Services & Experience:
- Provide outstanding customer service by addressing guest concerns, resolving complaints, and ensuring a positive hotel experience.
- Assist with VIP and special guest requests, ensuring personalized service.
- Monitor guest feedback and work with the team to improve satisfaction.
Front Desk Operations:
- Supervise front desk staff, including receptionists, night auditors, and concierge personnel.
- Ensure proper check-in, check-out, and reservation procedures are followed.
- Maintain accurate records, including room availability, guest accounts, and billing.
- Handle emergency situations and follow hotel security protocols.
Staff Management & Training:
- Assist in hiring, training, and mentoring front office staff.
- Schedule and oversee daily shifts, ensuring adequate coverage.
- Conduct performance evaluations and provide feedback to employees.
Administrative & Financial Duties:
- Assist with financial tasks such as handling payments, deposits, and cash reconciliation.
- Monitor daily reports, room rates, and revenue management strategies.
- Ensure compliance with hotel policies and industry regulations.
Collaboration & Communication:
- Work closely with housekeeping, maintenance, and other departments to ensure guest needs are met.
- Communicate effectively with management and staff to maintain a cohesive work environment.
- Assist in implementing hotel policies, promotions, and special events.

Qualifications & Skills:

Education & Experience:
- Bachelor’s degree in Hospitality Management or related field preferred.
- Minimum 2-3 years of front office experience in a hotel setting.
- Previous supervisory or management experience is a plus.
Skills & Competencies:
- Strong leadership and team management skills.
- Excellent customer service and problem-solving abilities.
- Proficiency in hotel management software (e.g., Opera, PMS).
- Strong communication and organizational skills.
- Ability to work in a fast-paced environment with flexibility in schedule (including nights, weekends, and holidays).

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Join Our Team and Passionately Serve Our Guests! At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! For years, we've been dedicated to providing exceptional service to our guests while nurturing the talents and ambitions of our team members. If you're looking for a company where you can build a career, not just a job, Shamin Hotels is the place for you!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

Top Requirements:

Team Up: Be Golden, Collaborate and Help Others Succeed.

Own It: Be a role model, Embrace Responsibility and Keep Learning.

Passionately Serve: Be Positive, Care Deeply and Create Memories.

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Quick Apply

Refine Your Search

hotel assistant jobs in virginia beach, va

Hotel Assistant Front Office Manager

Front Office Manager

Guest Service Agent | Hotel Front Desk | Receptionist (PEP)

Front Office Manager

Hotel Assistant General Manager (AGM)

Server Assistant - Orion's Roof, Marriott Virginia Beach Oceanfront

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