Top 235 It customer service support specialist Jobs in Virginia Beach, Va

Client Support Specialist
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Military
- Writing skills
- 3 years
- Wellness program
- Disability insurance
8d
IT Support Specialist I
Mode5 —Norfolk, VA
- $25 - $27 an hour
- Full-time
- Office
- Windows
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
5d
Technical Service Desk Specialist
Booz Allen Hamilton —Virginia Beach, VA
- $52,900 - $108,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
12d
Information Technology Support Specialist
TQI Solutions, Inc. —Norfolk, VA
- $28.83 an hour
- Full-time
- Research
- Mid-level
- In-person
Quick Apply
8d
Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)
STRATASCORP —Hampton Roads, VA
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
Information Technology Specialist
Phoenix Group of Virginia, Inc. —Chesapeake, VA
- $42,000 - $84,000 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
TowneBank Mortgage - On-site Service Desk Specialist I
TowneBank Mortgage —Norfolk, VA
- $50,000 - $65,000 a year
- Call employer
- Mid-level
- Office
- 3 years
12d
Team Lead- Cath Lab- RCIS and Interventional Radiology
Sentara Hospitals —Norfolk, VA
- $32.13 - $53.00 an hour
- Full-time
- Laboratory
- Laboratory experience
- 3 years
- 403(b) matching
- Paid parental leave
Quick Apply
Area Installation Recruiting Specialist
Service Pros Installation Group —Norfolk, VA
- Full-time
- Word processing
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Chesapeake, VA
- $17 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Virginia Beach, VA
- $17 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
5d
Sales Operations Specialist
Busch Vacuum Solutions —Virginia Beach, VA
- $29.80 - $35.57 an hour
- Urgently hiring
- Marketing
- Customer service
- Computer literacy
- Paid training
- Health insurance
Meta Retail Specialist
Channel Partners —Virginia Beach, VA
- $18.50 an hour
- Overtime
- Writing skills
- Merchandising
- High school diploma or GED
- Paid training
- 401(k)
Retail Merchandising Field Specialist
Channel Partners —Norfolk, VA
- $18 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Sales Operations Specialist
Busch Vacuum Solutions —Virginia Beach, VA
- $29.80 - $35.57 an hour
- Urgently hiring
- Marketing
- Computer literacy
- Writing skills
- Paid training
- Health insurance
Quick Apply
TMPC Imagery Curriculum and Analysis
Leidos —Virginia Beach, VA
- $73,450 - $132,775 a year
- Full-time
- Mid-level
- Office
- Analysis skills
3d
Operations Manager AGI
James River Grounds Management —Portsmouth, VA
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
AR Specialist I
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Hybrid work
- Office
- Administrative experience
- High school diploma or GED
- 403(b) matching
- Paid parental leave
Quick Apply
Warehouse Specialist/Supply Technician
Systems Application & Technologies Inc —Norfolk, VA
- $22.38 - $32.04 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Insurance Premium Payment Associate
Sentara Health Administration, Inc. —Virginia Beach, VA
- Full-time
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
- 403(b) matching
- Paid parental leave
Quick Apply

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Client Support Specialist

ADP -
Norfolk, VA

Apply Now

Job Details

Full-time
$17.02 - $30.14 an hour
8 days ago

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Benefits from day one
Volunteer time off
Opportunities for advancement
Life insurance

Qualifications

Live chat
Post-sales product instruction
Customer training
Customer relationship building
Email customer support
Technical support via phone
Phone communication
Military
Professional ethics
Writing skills
ADP
Post-sales issue resolution
3 years
Managing clients in a customer support role
Client retention
Client services
HR systems
Technical support via email
Email support
Entry level
Client interaction via phone calls

Full Job Description

ADP is hiring a Client Support Specialist.

Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change - your #1 goal is to help clients who have between 50 - 999 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO:

Responsibilities

What you can expect on a typical day:

Be a Trusted Advisor and Problem Solver. You will work independently or as a team as a consultant servicing ADP's products/technology. You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes.

Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.

Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.

Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE:

Required Qualifications

3 - 5 years of experience working in client service/customer service environment or systems integration environment.
You can work overtime hours during peak seasons.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $17.02 - USD $30.14 / Hour*

Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Apply Now

Refine Your Search

it customer service support specialist jobs in virginia beach, va

Client Support Specialist

IT Support Specialist I

Technical Service Desk Specialist

Information Technology Support Specialist

Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)

Information Technology Specialist

TowneBank Mortgage - On-site Service Desk Specialist I

Team Lead- Cath Lab- RCIS and Interventional Radiology

Area Installation Recruiting Specialist

Bilingual Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish)

Sales Operations Specialist

Meta Retail Specialist

Retail Merchandising Field Specialist

Sales Operations Specialist

TMPC Imagery Curriculum and Analysis

Operations Manager AGI

AR Specialist I

Warehouse Specialist/Supply Technician

Insurance Premium Payment Associate

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