Top 3 admission counselor Jobs in virginia beach va

Admissions Counselor
Regent University —Virginia Beach, VA
- Weekends as needed
- Remote
- Writing skills
- Bachelor's degree
- Organizational skills
- Disability insurance
- Health insurance

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Admissions Counselor

Regent University -
Virginia Beach, VA

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
Flexible spending account
Life insurance
Retirement plan

Qualifications

Confidential information handling

Full Job Description

50000367

Enrollment Management

Staff & Administration

Full time

Closing on: Oct 31 2026

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The Admissions Counselor is responsible for functions that contribute to converting qualified applicants to enrolled students at Regent University. The environment for this position is a blended inbound and outbound call center. This position is expected to demonstrate effective professionalism and extraordinary customer service while communicating and managing prospective students and applicants of Regent University.

Work Location: Virginia Beach, VA [capability of remote work in case of inclement weather]

Essential duties:

Represent Regent University as a general recruiter for all undergraduate and graduate school programs providing extraordinary customer service with each prospect, applicant and enrolled student.
Develop and maintain comprehensive knowledge on all undergraduate, graduate, and doctoral programs and effectively counsel prospective students on program fit and admissions requirements.
Develop and maintain comprehensive knowledge on all applicant and student-related resources including admissions processes, financial aid, costs, transfer guidelines, licensure guidelines, military benefits, and student resources.
Make a high volume of outbound phone calls, receive inbound calls, and maintain comprehensive student records through the correct use of technology while maintaining confidentiality.
Meet and exceed Key Performance Indicators (KPIs) for each term as determined by Enrollment Management leadership while adhering to dynamic, internal work processes.
Demonstrate exceptional professionalism in working with internal and external stakeholders in person and in writing.
Commitment to learning and professional development. The admissions counselor is responsible for learning and retaining all new and job-related content presented (for utilization in daily work).
Coordinate and participate in admissions and recruitment events as required.
Assist with onboarding and training of new staff members.

Qualifications:

Bachelor's Degree preferred
1-2 years of admissions, customer service, sales and/or telemarketing/tele-counseling experience beneficial
Strong organizational abilities, excellent written and oral communication skills and interpersonal skills, with an ability to establish rapport with a diverse customer base
Must be motivated, coachable, and be effective in a production-driven work environment
Ability to work a flexible schedule that may include days, evenings, and weekends including rotating Saturdays and second shift (12pm-9pm)
Reliable transportation to travel to and from work in a timely manner
Appropriate competence and ability to be trained in technology including Customer Relation Management (CRM) systems, Microsoft Suite and phone systems and multi-tasking within these systems including average to minimum typing speed of 40 WPM
Christian commitment consistent with Regent University mission as described in our application, website, and Employee Handbook

Candidates must have:

Employee must embrace the mission of Regent University as evidenced by his/her Christian witness
A heart for the personal, spiritual, and professional development of students
Ability to maintain prospect, applicant, student, and institutional confidentiality
Excellent customer service skills and the ability to provide service in a professional manner
Commitment to Regent’s core values of Excellence, Innovation, and Integrity

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

Consideration will only be given to applications submitted directly through the Regent University career site located here https://careers.regent.edu/jobs/admissions-counselor-va-united-states.

Apply Now

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admission counselor jobs in virginia beach va

Admissions Counselor

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