Top 110 Customer support representative Jobs in Virginia Beach Va

Member Services Representative/Paralegal
Legal Resources —Virginia Beach, VA
- $45,000 - $50,000 a year
- Full-time
- Microsoft Word
- Background check
- Spanish
- Health savings account
- Health insurance
Quick Apply
6d
Customer Service Representative I
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Remote
- High school diploma or GED
- Travel
- Epic
- 403(b) matching
- Paid parental leave
Quick Apply
Customer Service Representative
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Travel
- 403(b) matching
- Paid parental leave
Quick Apply
Customer Service Representative 1
Sentara Hospitals —Virginia Beach, VA
- Full-time
- High school diploma or GED
- Travel
- In-person
- 403(b) matching
- Paid parental leave
Quick Apply
Customer Service Representative/Call Center/Client Support
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- In-person
- Wellness program
- Disability insurance
Member Service Representative (Full-Time) - Pembroke
Navy Federal Credit Union —Virginia Beach, VA
- $20.82 - $24.19 an hour
- Online Application
- Research
- Mid-level
- Office
- Referral program
6d
Customer Service Representative-Little Creek
Liberty Military Housing —Virginia Beach, VA
- $18 - $21 an hour
- Weekends as needed
- Microsoft Excel
- OSHA
- Computer literacy
- AD&D insurance
- Paid holidays
ADMINISTRATION - CSR/Dispatch
Russell's —Chesapeake, VA
- $20 - $27 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
11d
Customer Service - Work at Home
ibex Limited —Hampton, VA
- Remote
- Entry level
- Paid training
- Health insurance
Front Desk Patient Services Representative
Master Center for Addiction Medicine —Virginia Beach, VA
- From $18 an hour
- Full-time
- Addiction Medicine
- Clinic
- 1 year
Quick Apply
Insurance Service Representative
Allstate Insurance Agency - Jason McMahan —Virginia Beach, VA
- $55,000 - $70,000 a year
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative I
Hampton Roads Transit —Norfolk, VA
- $20 an hour
- Overtime
- High school diploma or GED
- Driver's License
- Data entry
Member Service Representative (Full-Time) - Hanbury Village
Navy Federal Credit Union —Chesapeake, VA
- $20.82 - $24.19 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
5d
Patient Service Representative I
TIDEWATER PHYSICIANS MULTISPECIALTY GROUP P C —Virginia Beach, VA
- Full-time
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Customer Service Representative III
Strategic Data Systems —Little Creek, VA
- $21.44 - $21.55 an hour
- Weekends as needed
- Military
- Mid-level
- Typing
Quick Apply
Customer Service Representative
Trader Interactive —Virginia Beach, VA
- Remote
- Research
- Communication skills
- Entry level
- Wellness program
- Health insurance
Quick Apply
Route Service Representative (4-Day Workweek)
Cintas —Portsmouth, VA
- $45,000 - $90,000 a year
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
Customer Service Representative - State Farm Agent Team Member
Aubrey Pithwa - State Farm Agent —Virginia Beach, VA
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Member Service Representative
ABNB Federal Credit Union —Virginia Beach, VA
- $18.00 - $18.75 an hour
- Microsoft Outlook
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Customer Service Representative
Connect Talent Solutions —Virginia Beach, VA
- Computer science
- Computer Science
- Research

I want to receive the latest job alert for customer support representative in virginia beach va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near virginia beach va

Service Dispatcher jobs in Chesapeake, VA

Front Desk Agent jobs in Virginia Beach, VA

Customer Service Representative jobs in Norfolk, VA

Insurance Agent jobs in Virginia Beach, VA

Customer Service Representative jobs in Virginia Beach, VA

Customer Service Representative jobs in Hampton, VA

Patient Services Representative jobs in Virginia Beach, VA

Member Services Representative jobs in Chesapeake, VA

Route Sales Representative jobs in Santa Rosa, CA

Best Sales jobs in Houston, TX

Medical Sales Representative Rn jobs in California

Call Center Representative jobs in Augusta, GA

Route Sales Representative jobs in Minnesota

Route Sales Representative jobs in Midland, TX

Route Sales Representative jobs in Longview, TX

Service Dispatcher jobs in South Sioux City, NE

Service Dispatcher jobs in Marion, OH

Service Dispatcher jobs in Ardmore, OK

Dispatcher jobs in Indianapolis, IN

Remote Customer Service jobs in Manassas, VA

Member Services Representative/Paralegal

Legal Resources
Virginia Beach, VA

Quick Apply

Job Details

Full-time
$45,000 - $50,000 a year
6 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program

Qualifications

Customer communication
Teamwork
Clear verbal communication
Interpersonal skills
Professional ethics
Integrity
Dependability
Legal administrative experience
Attention to detail
Organizational skills
Law office experience
Paralegal Certificate

Full Job Description

Member Services Representative/Paralegal

POSITION OVERVIEW

The Member Services Representative at Legal Resources plays a crucial role in delivering exceptional support to our Legal and Identity Theft Protection Plan Members and our national network of attorneys. Working within a dynamic and collaborative environment, the Representative ensures that Members receive timely, professional assistance with coverage inquiries, attorney referrals, and service concerns through inbound and outbound calls. The ideal Member Services Representative is detail-oriented, adaptable, and thrives in a fast-paced, service-oriented environment. A background as a certified paralegal, legal assistant, or professional customer service representative is a strong plus.

Our ideal candidate views every Member interaction as an opportunity to make a meaningful difference. They are compassionate, dependable, and service-driven, taking pride in providing accurate information, thoughtful guidance, and an exceptional Member experience. They communicate with confidence and professionalism, remain calm under pressure, and consistently demonstrate integrity, accountability, and attention to detail. They value teamwork, welcome constructive feedback, and are committed to continuously developing both their legal knowledge and professional skills.

* A brief cover letter is required with your resume. Please describe why you are interested in joining Legal Resources and highlight the experience, skills, and qualities that make you an excellent fit for this position. Applications submitted without a cover letter may not be considered.

QUALIFICATIONS AND SKILLS

Certification as a paralegal, or willingness to earn certification, is highly desirable.
Prior experience in a general practice law firm, legal services environment is a strong advantage.
Bachelor's degree or equivalent professional experience preferred.
Demonstrated history of stable employment, professional reliability, and consistent performance.
Working knowledge of the legal system, court processes, and legal terminology.
Exceptional verbal and written communication skills, with the ability to communicate professionally, confidently, and effectively with members, attorneys, and internal team members.
Strong computer proficiency, particularly in Microsoft Word and Excel; familiarity with database systems and customer service platforms is a plus.
Takes ownership of responsibilities and demonstrates pride in producing accurate, high-quality work.
Outstanding organizational skills with the ability to manage multiple priorities in a fast-paced, service-oriented environment.
Genuine passion for providing exceptional customer service and creating positive member experiences.
Strong interpersonal skills with the ability to build rapport, exercise empathy, and communicate with professionalism in challenging situations.
Demonstrates coachability, welcomes constructive feedback, and is committed to continuous learning and professional growth.
Ability to remain calm, compassionate, and solutions-focused while assisting members experiencing stressful or emotionally charged legal situations.
High level of professionalism, integrity, and attention to detail.
Ability to work full-time (40 hours per week) with available shifts from either 8:30 AM to 5:30 PM EST or 11:30 AM to 8:30 PM EST

KEY RESPONSIBILITIES

Assist Legal Plan and ID Protection Members from over 1,500 client groups with questions regarding their legal coverage and help connect them with appropriate legal representation.
Communicate and coordinate with our national Law Firm Network of over 20,000 attorneys to arrange representation and address service concerns or complaints as they arise.
Collaborate closely with an internal team of experienced paralegals and staff to ensure seamless handling of Member and attorney-related matters.
Prepare, process, and distribute Member and attorney-related marketing materials, custom letters, and other communications.
Maintain accurate records, update member information, and ensure compliance with internal policies and procedures.
Utilize Microsoft Word and Excel to support administrative and reporting tasks, with a focus on efficiency and attention to detail.
Contribute to an environment that values superior customer service, teamwork, and continuous improvement.

COMPANY OVERVIEW

At Legal Resources, we believe everyone deserves affordable access to trusted legal support—and we've been making that a reality for over 30 years. As a leader and innovator in the legal benefits industry, we proudly partner with more than 1,500 organizations nationwide, including government agencies, educational and medical institutions, IT companies, and associations. Our mission is simple: to provide individuals and families with reliable legal assistance when they need it most.

COMPANY CULTURE

Working at our corporate headquarters means being part of a supportive and collaborative team environment where your contributions truly matter. We offer a welcoming workplace culture, professional development opportunities, and excellent employee benefits designed to support your personal and professional well-being. If you're passionate about making a difference, enjoy working in a dynamic environment, and want to be part of a company that values innovation and people, we’d love to have you on our team.

Pay: $45,000.00 - $50,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

This position values demonstrated employment stability. Have you held at least one professional position for two or more consecutive years?
Have you worked in a position that required handling confidential or sensitive information?

Experience:

Legal administrative: 1 year (Preferred)

Language:

Spanish (Preferred)

License/Certification:

Paralegal Certificate (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in virginia beach va

Member Services Representative/Paralegal

Customer Service Representative I

Customer Service Representative

Customer Service Representative 1

Customer Service Representative/Call Center/Client Support

Member Service Representative (Full-Time) - Pembroke

Customer Service Representative-Little Creek

ADMINISTRATION - CSR/Dispatch

Customer Service - Work at Home

Front Desk Patient Services Representative

Insurance Service Representative

Customer Service Representative I

Member Service Representative (Full-Time) - Hanbury Village

Patient Service Representative I

Customer Service Representative III

Customer Service Representative

Route Service Representative (4-Day Workweek)

Customer Service Representative - State Farm Agent Team Member

Member Service Representative

Customer Service Representative

I want to receive the latest job alert for customer support representative in virginia beach va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected