Top 5 Solutions engineer Jobs in Virginia Beach Va

Network Solutions Engineer – UCC
Virginia Integrated Communication (VIcom) —Virginia Beach, VA
- On call
- Clean driving record
- 7 years
- Research
- Health insurance
- 401(k)
8d
Strategic Solutions Architect
Atlas Technologies Inc —Virginia Beach, VA
- Full-time
- Hybrid work
- Engineering
- Senior level
- Communication skills
- Tuition reimbursement
9d

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Network Solutions Engineer – UCC

Virginia Integrated Communication (VIcom)
Virginia Beach, VA

Apply Now

Job Details

8 days ago

Benefits

Health insurance
401(k)
Employee stock ownership plan

Qualifications

Vendor relationship building
Infrastructure architecture design
System design for system development
Driver's License
WAF
SSL
Wireless communication system operation
Computer hardware
Remote access management
Remote access software
Design engineering
Data entry
Network routing
Typing
VPN management
Security technology solutions implementations

Full Job Description

Vicom - Virginia Integrated Communication – Virginia Beach, VA

Department: UCC/IT
Reports to: Director of UCC/IT – Virginia Beach/Richmond, VA

The Network Solutions Engineer contributes across the entire customer lifecycle, providing
technical expertise during pre-sale design, presentation, and solution development, as well as
post-sale deployment and advanced support. Working collaboratively with Account Managers
and UCC/DATA/AV engineers, the role involves preparing technical materials, refining
architectures, identifying required resources, and responding to customer inquiries. The
engineer supports complex network infrastructure solutions including multi-region WAN, on-
premise and cloud environments, IoT ecosystems, and key IT components such as firewalls,
routing, switching, wireless, and virtual or physical servers along with vendor-specific
technologies and UCC cloud platforms for voice, video, and collaboration. Responsibilities also
extend to Microsoft systems, Office 365, and cybersecurity solutions for managed services
customers.

Across all phases of engagement, the Network Solutions Engineer produces detailed technical
documentation as required (e.g., structured cabling designs, MDF/IDF layouts, rack elevations,
and full technical drawings), while also contributing to the integrity and ongoing design of
internal network systems. Through a combination of remote tools and onsite work, the engineer
ensures that approved solutions are effectively implemented, operate reliably, and continue to
evolve to meet changing customer requirements.

Employee Owned. Customer Focused. VIcom is an industry leader dedicated to providing
customers with complete integrated solutions and services through every outlet from - initial
planning, consultation, design, integration, and implementation. VIcom is 100% employee
owned. Employees are empowered to act and think like owners because they are owners! All
employee owners have a vested stake in the company which means their commitment to our
communities, customers, and each other is unparalleled.

Essential Duties and Responsibilities:
These key duties and responsibilities support network solutions engineering needs and
requirements for both pre-sale and post-sale activities.

Design and deliver network infrastructure solutions that are technically sound, resilient,

operationally supportable, and aligned with customer requirements.

Perform analysis and provide recommendations on legacy network design, installation,

and modernization opportunities.

Assist in analyzing, evaluating, and recommending new network hardware, software,

and communications technologies for applicability and compatibility.

Design and support virtualization technologies such as VMware and Microsoft solutions,

as well as disaster recovery solutions.

Support structured cabling design including racks/MDFs, jacks, wall plates, cable trays,

and related documentation.

Conduct onsite visits, surveys, and in-depth discovery to evaluate, configure, support,

V Icom is an Equal Opportunity Employer committed to creating a diverse environment. All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or

veteran status.

and optimize moderately complex network hardware including switches, wireless
controllers/access points, and firewalls.

Perform site surveys and audits to ensure proper network specifications, environmental

readiness, and compliance.

Work with third-party hosted and cloud solution providers to confirm solutions meet

customer needs and integration requirements.

Maintain and develop collaborative relationships with key vendors and internal teams to

support solution delivery.

Provide technical evaluation and recommendations for WAN/LAN connectivity, routing,

switching, firewalls, and cybersecurity-related configurations.

Execute hands-on installation, configuration, staging, and deployment of network

infrastructure based on approved design documents and implementation runbooks.

Perform system migrations, software upgrades, configuration changes, and cutover

activities following change-management processes and project timelines.

Implement and validate security configurations including RADIUS/AAA, Active Directory

integration, wireless security, firewall rules/policies, VPN/SSL remote access, IDS/IPS,
and load balancing.

Troubleshoot and resolve configuration, interoperability, and performance issues

encountered during implementation or post-deployment stabilization.

Create detailed as-built documentation, configuration files, diagrams, and change logs,

and maintain internal processes and procedures.

Provide knowledge transfer to customers and internal teams to ensure smooth handoff

and operational readiness.

Interface with other divisions to support integrated solutions involving voice, video,

camera, security, and access control systems.

Communicate with customers regarding project progress, incident updates, planned

changes, and service impact to ensure high levels of satisfaction.

Improve customer service perception and overall customer satisfaction through proactive

communication and quality delivery.

Demonstrate business awareness and an understanding of how IT solutions support

customer strategies and goals.

Research and articulate business benefits and ROI of proposed or implemented

solutions, highlighting short-term and long-term value.

Support team members during onsite deployments and ongoing configuration tasks

across networking and system technologies.

Ensure network infrastructure environments are delivered within scope, on schedule,

and operational, applying project management discipline where required.

Additional Duties and Responsibilities:

Serves as an escalation point for service desk tickets and project issues. Monitor the

remote monitoring and management system alerts and notifications and respond
accordingly through service tickets.

Communication with customers as required: keeping them informed of incident progress,

notifying them of impending changes or agreed outages.

Potential On-call responsibility after hours as a backup only when needed.
Document maintenance for all computer systems and network infrastructure.
IT Support relating to issues with external/internal systems and network infrastructure.
Work in a team environment and independently while communicating effectively.

veteran status.

Develop in-depth knowledge of the service catalog and how it relates to customer’s

needs.

Document internal processes and procedures related to duties and responsibilities.
Escalate service issues that cannot be completed within defined service levels.
Responsible for entering time and expenses as they occur.
Work via a daily schedule in that has been established through the dispatch process.
Enter all work as service tickets into ticketing system.
Review IT publications and online materials to remain up to date with current and future

technologies emerging in the industry.

Maintain current vendor certifications and obtain others as required.

Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required.

College degree preferred.
7-10 years of network system administration, project implementation and general IT

experience

Demonstrated experience in network infrastructure systems design, implementation, and

support.

Experience utilizing switching, wireless and firewall solutions from Extreme, Fortinet
Extensive knowledge of wireless networking, firewall administration, VPN

tunneling/remote access VPN.

Advanced knowledge of network security and best practices.
Applied technical knowledge of current network hardware protocols and standards such

as: BGP, OSPF, EIGRP, SSL, IPSEC, TACACS+ and RADIUS.

Professional IT Certifications, such as: Network+, Security+, CCNA/CCNP, Microsoft

etc.

Experience with Voice over IP with SIP AND SIP Trunking a plus.
Applied technical knowledge of SD-Wan a plus.
Interpersonal skills: such as telephone and written communication skills, active listening,

and customer-care

Strong troubleshooting skills at the system and component level
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization’s key IT services for which support is being

provided.

Understanding of support tools, techniques, and how technology provides business

services.

Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast-moving environment.
Good interpersonal and time management skills.
Candidates must be able to work multiple shifts based on project deadlines.
Have / maintain valid driver’s license and approved / clean driving record.

Excellent benefits package including health insurance, 401K savings and Employee Stock
Ownership Plan.

VIcom is an Equal Opportunity Employer committed to creating a diverse environment. All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or

veteran status.

Apply Now

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solutions engineer jobs in virginia beach va

Network Solutions Engineer – UCC

Strategic Solutions Architect

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