Top 58 It service delivery manager Jobs in Vista, Ca

Senior Manager IT Operations
Viasat —Carlsbad, CA
- $144,000 - $268,000 a year
- Online Application
- DevOps
- Office
- 8 years
13d
Virtual Chief Information Security Officer (vCISO)
Bird Rock Systems —San Diego, CA
- $170,000 - $280,000 a year
- Full-time
- Hybrid work
- 7 years
- HIPAA
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Global Service Desk Operations Manager
Hunter Industries —San Marcos, CA
- $119,000 - $145,000 a year
- Spanish
- Computer Science
- 5 years
- Profit sharing
Quick Apply
Manager, Corporate Information Technology
COGNITIVE MEDICAL SYSTEMS INC —San Diego, CA
- $110,000 - $140,000 a year
- Full-time
- Computer Science
- HIPAA
- 8 years
Quick Apply
Senior Manager IT Operations
Viasat, Inc. —Carlsbad, CA
- $144,000 - $268,000 a year
- Online Application
- DevOps
- Office
- 8 years
12d
Solutions Architect
Viasat, Inc. —Carlsbad, CA
- $120,500 - $224,500 a year
- Online Application
- Computer Science
- 5 years
- Engineering
6d
Help Desk Technician (Tier 1)
Networkz IT, LLC —San Diego, CA
- $25 - $32 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Travel reimbursement
- Paid holidays
Quick Apply
Solutions Architect
Viasat —Carlsbad, CA
- $120,500 - $224,500 a year
- Online Application
- Computer Science
- 5 years
- Engineering
7d
Information Technology Manager
Pava Applications International Corporation —San Diego, CA
- $125,000 - $145,000 a year
- Weekends as needed
- 7 years
- Azure
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
7d
DIRECTOR, HIGH PERFORMANCE COMPUTING
Sanford Burnham Prebys Medical Discovery Institute —San Diego, CA
- $135,641 - $195,000 a year
- Full-time
- Hybrid work
- Computer Science
- Ability to walk for extended periods
- Office
Quick Apply
14d
Atlassian Administrator
General Atomics —San Diego, CA
- $71,950 - $109,885 a year
- Extended hours
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Continuous improvement
Operations Training Manager (Remote)
SOLV Energy, LLC —San Diego, CA
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
9d
Sr. Software Manager
The Upper Deck Company —Carlsbad, CA
- $130,000 - $150,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
Portfolio Manager
Petco —San Diego, CA
- $121,600 - $182,400 a year
- Full-time
- Computer science
- Computer Science
- Organizational skills
- Health insurance
- 401(k)
Sr. Database Engineer
Leidos —San Diego, CA
- $131,300 - $237,350 a year
- Full-time
- 6 years
- Computer Science
- Bachelor of Science
- Paid holidays
- Paid time off
Staff Business Systems Analyst - Workforce Technology Solutions
Intuit —San Diego, CA
- $156,500 - $212,000 a year
- Computer Science
- 5 years
- Master's degree
Director, Reporting & Business Analytics
MedImpact Healthcare Systems —San Diego, CA
- $108,457 - $195,222 a year
- Weekends as needed
- Computer literacy
- Bachelor of Science
- HIPAA
- Paid holidays
- Disability insurance
Software QA Engineer
HME Hospitality and Specialty Comm —Carlsbad, CA
- $75,200 - $100,300 a year
- Hybrid work
- Azure
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
Cloud Systems Engineer
SOLV Energy, LLC —San Diego, CA
- $117,167 - $143,529 a year
- Full-time
- System design
- Office
- AWS
- Paid holidays
- Disability insurance
Quick Apply
Senior Staff Inbound Product Manager - Sourcing and Procurement
ServiceNow —San Diego, CA
- $171,900 - $300,800 a year
- Online Application
- Remote
- Writing skills
- Residential
- 3 years
- Employee stock purchase plan
- Health insurance
Quick Apply
10d

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Senior Manager IT Operations

Viasat -
Carlsbad, CA

Apply Now

Job Details

$144,000 - $268,000 a year
13 days ago

Qualifications

Stakeholder engagement
Machine learning/AI-based analysis
IT asset management
Team leadership
Operations coordination
IT system monitoring
Regulatory compliance
Configuration management
System maintenance
Change management
Patch management
Data management
Vendor relationship management
Vulnerability management
Problem management
Systems & applications support
Operational excellence initiatives
AI-driven automation
Stakeholder relationship building
Cloud services
Stakeholder management
System performance monitoring

Full Job Description

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

The Senior Manager, IT Operations is responsible for ensuring the operational integrity, reliability, and compliance of Global IT systems, platforms, and applications. This role leads the execution of day-to-day IT operations, ensuring systems are configured, patched, monitored, and maintained in a consistent, secure, and highly predictable manner.

Serving as a critical part of the operational backbone of Global IT, this role drives disciplined execution of core run processes through a combination of standardized practices, automation-first strategies, and tightly governed managed service providers. The Senior Manager ensures that platforms operate within defined availability, recovery, and compliance standards while maintaining audit readiness across regulated and non-regulated environments.

This leader operates in a “run and reliability” capacity, focusing on stability, compliance, and scalability rather than product or experience ownership. By employing automation, AI-driven insights, and strong operational governance, the role enables resilient, secure environments that reduce risk and support enterprise innovation.

This is a site‑based role, employees work 3+ days (60%+) per week from a Viasat office or work location within a standard five‑day workweek.

The day-to-day

Operational Execution & Reliability

Lead operational run processes including monitoring, alerting, incident coordination, and problem management
Ensure systems meet defined availability, performance, and recovery objectives
Drive consistency and rigor in operational execution across platforms and services

Automation & AI-Driven Operations

Drive automation-first operations to reduce manual tasks and improve efficiency
Utilize AI-driven insights for predictive detection, alert noise reduction, and root cause analysis

Configuration Management & CMDB

Own and govern the enterprise CMDB as the authoritative system of record for IT assets and service relationships
Ensure configuration accuracy, lifecycle tracking, and dependency mapping
Enable operational, risk, and audit use cases through high-quality configuration data

Patch, Vulnerability & Compliance Operations

Oversee execution of patching, vulnerability remediation, and configuration compliance activities
Ensure consistent alignment to security and compliance standards
Maintain audit-ready evidence in partnership with Security and Governance functions
Enable controlled self-healing and autonomous remediation where appropriate

Managed Services & Outsourcing Execution

Manage delivery of operational services through managed service providers
Define and enforce SLAs, KPIs, and operational standards
Monitor vendor performance, drive accountability, and lead continuous improvement initiatives

Regulated & Restricted Environment Operations

Ensure compliance with U.S. regulatory requirements including FOUO, CUI, and ITAR
Enforce operational controls requiring U.S.-based execution by authorized personnel
Maintain strict access controls, segregation of duties, and auditability of operations

Operational Readiness & Resilience

Ensure production readiness through operational acceptance and readiness reviews
Partner with platform and engineering teams to embed operability, resilience, and supportability by design
Support disaster recovery and continuity planning

What you'll need

8–10+ years of experience in IT operations, infrastructure, or service management
Demonstrable experience leading operational processes such as incident, problem, and organizational change
Strong expertise in IT operations disciplines including monitoring, patching, vulnerability management, and configuration management
Experience managing and governing CMDB platforms and asset lifecycle processes
Demonstrated experience managing third-party managed service providers
Knowledge of regulatory and compliance requirements (e.g., ITAR, CUI, FOUO or similar frameworks)
Experience implementing automation and using AI/analytics for operational improvement
Solid understanding of IT infrastructure, cloud environments, and enterprise platforms
Excellent leadership, organizational, and stakeholder management skills
Ability to drive operational rigor and continuous improvement at scale
Ability to travel up to 10%
U.S. Citizenship required

What will help you on the job

Experience operating in large, global enterprise IT environments
Familiarity with ITSM frameworks such as ITIL
Experience with modern monitoring, observability, and AIOps platforms
Exposure to DevOps practices and infrastructure-as-code methodologies
Experience supporting regulated or government-compliant environments
Certifications such as ITIL, CISSP, CISM, or cloud platform certifications
Strong analytical and data-driven decision-making capabilities
Experience implementing self-healing and autonomous operations capabilities

Salary range

$144,000.00 - $227,500.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $179,000.00- $268,000.00/ annually

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Apply Now

Refine Your Search

it service delivery manager jobs in vista, ca

Senior Manager IT Operations

Virtual Chief Information Security Officer (vCISO)

Global Service Desk Operations Manager

Manager, Corporate Information Technology

Senior Manager IT Operations

Solutions Architect

Help Desk Technician (Tier 1)

Solutions Architect

Information Technology Manager

DIRECTOR, HIGH PERFORMANCE COMPUTING

Atlassian Administrator

Operations Training Manager (Remote)

Sr. Software Manager

Portfolio Manager

Sr. Database Engineer

Staff Business Systems Analyst - Workforce Technology Solutions

Director, Reporting & Business Analytics

Software QA Engineer

Cloud Systems Engineer

Senior Staff Inbound Product Manager - Sourcing and Procurement

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