Field Support Tech
Texas State Technical College —Waco, TX
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
11d
Associate, Software Engineer
L3Harris Technologies —Waco, TX
- Computer Science
- Windows
- Math
3d
Behavioral Health Technician
The Wood Group —Waco, TX
- $13.50 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
Quick Apply
5d
Quality Assurance RN Weekends | Remote
Adaptive Home Health —Waco, TX
- $35 an hour
- Weekends as needed
- Remote
- RN License
- Mid-level
- Quality control
- Flexible schedule
Quick Apply
Field Technician – Mobile Repairs
United Smart Tech —Waco, TX
- From $15 an hour
- Weekends as needed
- Communication skills
- Entry level
- Travel reimbursement
- Paid training
Quick Apply
5d
Mobile Trailer Mechanic II
Cox Fleet —Waco, TX
- $26.73 - $33.41 an hour
- Full-time
- Background check
- DOT physical examination
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d
Clinical Sales Specialist, Surgical Pain - Houston, TX
Avanos Medical —Texas
- $65,000 - $75,000 a year
- Full-time
- Remote
- Nursing
- Mid-level
- Windows
- Health insurance
- 401(k) matching
1d
Omni Ambassador-Texas | Bilingual in Spanish
Ria Money Transfer (Dandelion) —Texas
- $16.84 - $24.04 an hour
- Full-time
- Spanish
- Office
- Travel
- Employee stock purchase plan
- Health insurance
Quick Apply
Nurse Practitioner or Physician Assistant - part time
Curana Health —Waco, TX
- $50,000 - $75,000 a year
- Part-time
- Nursing
- Clean driving record
- Skilled nursing facility
- Disability insurance
- Health insurance
Contract HVAC Field Support Tech
Sagan Heating and Air Conditioning —Waco, TX
- $23 - $31 an hour
- Weekends as needed
- Construction site
- Ability to lift 50 pounds
- Plumbing
Quick Apply
11d
ELECTIONS SPECIALIST
McLennan County, Texas —Waco, TX
- $19.97 - $27.78 an hour
- Overtime
- Spanish
- Clean driving record
- Computer literacy
- Health savings account
- Paid holidays
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Waco, TX
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Machine Operator
BrightFarms Inc —Lorena, TX
- $18 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Service Tech
AADVANTAGE LAUNDRY SYSTEMS LLC —Waco, TX
- 8 hour shift
- Clean driving record
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Solar Technician
Scout Clean Energy —Waco, TX
- $20 an hour
- Weekends as needed
- Pass drug screening
- Travel
- HVAC
- Disability insurance
- Health insurance
Quick Apply
Residence Inn Waco South - Night Auditor
Aimbridge Hospitality —Waco, TX
- Full-time
- Word processing
- Windows
- Residential
- AD&D insurance
- Disability insurance
Assistant Professor, Veterinary Tech Program (Tenure Eligible)
McLennan Community College —Waco, TX
- Full-time
- Classroom
- OSHA
- Writing skills
Residence Inn Waco - General Manager
Aimbridge Hospitality —Waco, TX
- Full-time
- Residential
- Hotel
- Driver's License
- AD&D insurance
- Disability insurance
4d
Sr. Supervisor, Engineering Services
L3Harris Technologies —Waco, TX
- Overtime
- Ability to lift 50 pounds
- Bachelor's degree
- Travel
Mobile Trailer Mechanic II Sunday - Wed 5am to 3pm
Cox Automotive —Waco, TX
- $26.73 - $40.10 an hour
- Full-time
- Background check
- Writing skills
- DOT physical examination
- Paid jury duty
- Paid holidays

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Field Support Tech

Texas State Technical College -
Waco, TX

Apply Now

Job Details

Full-time
11 days ago

Qualifications

Desktop computer repair
Telephony
Network troubleshooting
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
VoIP
Desktop (troubleshooting support)
Computer management
Productivity software
Desktop administration
Hardware diagnostics
Peripheral hardware support

Full Job Description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

Job Description

The Field Support Technician is responsible for providing professional onsite end-user technical support and working with other Support Services team members to prevent or resolve technical issues. This position will support multiple locations.

Essential Functions

Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community.
Provide in-person and remote support to TSTC campuses. This role will specialize in providing high-touch care to prominent clients who require quick response.
Provide configuration guidelines for Windows PC, Tablet, and Mac systems and provide break/fix repair of these systems for select clients including but not limited to:
- Hardware repairs: Fixing broken hardware components like hard drives, motherboards, or screens.
- Software troubleshooting: Diagnosing and resolving software conflicts, application errors, and operating system problems.
- Data recovery: Assisting in recovering lost or deleted data.
- Virus and malware removal: Cleaning infected systems and preventing future infections.
- Remote support: Providing technical assistance remotely via phone, email, or remote access software.
Guide end-users through troubleshooting procedures to restore services
Escalate problems and requests as necessary to ensure a positive resolution
Coordinate with supporting teams to ensure proper hand-off, escalation, and closure of support tickets
Conduct installation, upgrade and overall maintenance of PC desktop systems, software and peripherals.
Demonstrate an increasing level of proficiency in hardware, software, networking and other technologies supported by TSTC.
Track and record all activities, including symptom & solution history, hours, equipment & supplies, mileage, etc.
Assist clients with operation of office equipment (computers, printers, scanners, phones) and with learning how to submit support requests via a web-based user interface and access knowledge base systems
Contribute input to knowledgebase articles relating to troubleshooting and support of the client’s environment.
Provide on-call support as needed.
Perform installation, troubleshooting, and maintenance of IT equipment, which requires lifting, carrying, and moving up to 50 lbs, standing for extended periods, bending, kneeling, reaching, and working in confined spaces or on ladders as needed.
Install and maintain cabling and hardware in various environments, which may require climbing ladders, working in tight spaces, and handling tools and equipment safely.
Other duties as assigned

Education/Experience/Knowledge/Skills

Special Requirements
- Must be able to pass a Criminal Justice Information Services (CJIS) background check
- May need to work evening or weekend hours
Associate degree in Information Technology preferred
Ability to communicate effectively with co-workers and clients verbally and through written communication.
1- 2 years desktop and network troubleshooting experience across multiple platforms, various printers, and VOIP Phones
1- 2 years experience installing and troubleshooting Microsoft Windows 10/11 and MS Office suite
Ability to work effectively without constant supervision and as a team player

Ability to define problems, collect data, establish facts and draw valid conclusions quickly
Willingness to learn and adapt to new technologies and industry best practices.

Excellent time management skills
Ability to multi-task many requests in an organized and timely manner
Must be able to balance and prioritize requests from multiple people
CompTIA, A+, Network+, or ITIL Foundations a plus
This job description covers a position in which the percentage of time spent on the essential functions will vary based on the workload and will ultimately be determined by the supervisor.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.

Apply Now

Refine Your Search

field support tech jobs in waco, tx

Field Support Tech

Associate, Software Engineer

Behavioral Health Technician

Quality Assurance RN Weekends | Remote

Field Technician – Mobile Repairs

Mobile Trailer Mechanic II

Clinical Sales Specialist, Surgical Pain - Houston, TX

Omni Ambassador-Texas | Bilingual in Spanish

Nurse Practitioner or Physician Assistant - part time

Contract HVAC Field Support Tech

ELECTIONS SPECIALIST

Now Hiring IT and Telecom Field Technicians

Machine Operator

Service Tech

Solar Technician

Residence Inn Waco South - Night Auditor

Assistant Professor, Veterinary Tech Program (Tenure Eligible)

Residence Inn Waco - General Manager

Sr. Supervisor, Engineering Services

Mobile Trailer Mechanic II Sunday - Wed 5am to 3pm

I want to receive the latest job alert for field support tech in waco, tx

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