Top 15 Guest service agent Jobs in Waco, Tx

FRONT DESK AGENT
Texas Western Hospitality Group —Waco, TX
- Part-time
- Hotel
- Marketing
- Entry level
Quick Apply
Hotel Front Desk Clerk
Everhome Suites Waco —Waco, TX
- $14 - $16 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
4d
Hotel Front Desk Attendant
Hotel Indigo Waco-Baylor —Waco, TX
- $14 - $16 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Waco, TX
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Residence Inn Waco South - Front Desk Agent
Aimbridge Hospitality —Waco, TX
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
SpringHill Suites Waco - Front Desk Agent
Aimbridge Hospitality —Waco, TX
- Full-time
- In person
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
3d
Hotel Front Desk Attendant - Part-Time
Holiday Inn Express — Downtown Waco —Waco, TX
- $13 - $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Free parking
Quick Apply
Front Desk - Part Time - Monday and Saturday - 16 hours
Southern Swings Nail Bar LLC —Waco, TX
- $12 - $15 an hour
- Part-time
- Bar
- In-person
- Communication skills
- Health insurance
- Employee discount
Quick Apply
4d
Front Desk Clerk
Comfort Inn & Suites —Woodway, TX
- $11 - $14 an hour
- Part-time
- Writing skills
- Basic math
- Hotel
- Employee discount
- Flexible schedule
Quick Apply
18h
Leasing Associate
RPM Living —Waco, TX
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
11d
Front Desk Agent
Hotel —Waco, TX
- $12 - $14 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
Hilton Garden Inn Hotel —Waco, TX
- From $13 an hour
- Part-time
- Background check
- English
- Hotel
- Paid time off
- Employee discount
Quick Apply
Front Desk Sales Associate
Massage Envy —Waco, TX
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Night Auditor
Homewood Suites by Hilton —Waco, TX
- From $14 an hour
- Part-time
- Background check
- Hotel
- Accounting
- Paid time off
- Employee discount
Quick Apply
13d
Front Desk Sales Associate
PCRK Group —Waco, TX
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply

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In-Room Dining/Pool/Lobby Server- $14-18 average per hour
AC Hotel Waco —Waco, TX
This position is responsible for serving guests in the pool area, breakfast seating area, front lounge patio, and in-room dining. Pay: $14.00 - $18.00 per hour.
$14 - $18 an hour
Quick Apply
FRONT DESK AGENT
Texas Western Hospitality Group —Waco, TX
Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets.
Quick Apply

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Leasing Agent
Wagenbrenner Management Inc. —Columbus, OH
Leases apartment homes - greets prospective residents, determines their needs and preferences, professionally presents community and specific apartment homes…
$19 - $21 an hour
Quick Apply
Hotel Front Desk Supervisor/Guest Service Supervisor
The Courtyard Worthington —Columbus, OH
Promptly answer the telephone using positive and clear English language. Assign and instruct guest service agents in details of work.
Quick Apply
10d

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guest service agent jobs near waco, tx

FRONT DESK AGENT

Texas Western Hospitality Group
Waco, TX

Quick Apply

Job Details

Part-time | Full-time

Qualifications

Buffet service
Visitor query response
Report preparation
Objection handling (sales technique)
Hotel and accommodations payment processing
Cash amount verification
Confidential information handling
Operator switchboards
Hotel policy compliance
Promoting products
Financial transaction processing
Phone communication
Greeting customers
Answering guest questions
Hotel room assignment management
Store opening/closing procedures
Cash register operations
Accounting data entry
Fax machines
Hospitality housekeeping
Laundry washing
Cleaning messes in dining areas
Telephone systems
Deposits
Hotel and accommodations guest complaints handling
Faxing
Marketing
Entry level
Office phone management

Full Job Description

Books guest reservations and/or coordinates with reservation center

Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests

Handles confidential information, including guest records, with a high degree of integrity

Answers and routes call as appropriate; takes guest messages with accuracy

Assists with sales and marketing efforts as directed by the General Manager

Offers and properly handles requests for wake-up calls

Records pertinent guest information in the pass on log

Replenishes continental breakfast as needed and keeps the area clean

Ensures common area/lobby is clean

Performs laundry functions as directed

Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.

Answers phone in a prompt, efficient, and friendly manner.

Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.

Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary.

Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.

Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.

Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.

Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs.

Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank.

Balances cash bag at open and closing of each shift.

Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard.

Provides a professional image at all times through appearance and dress.

Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

Quick Apply

Refine Your Search

guest service agent jobs in waco, tx

FRONT DESK AGENT

Hotel Front Desk Clerk

Hotel Front Desk Attendant

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Residence Inn Waco South - Front Desk Agent

SpringHill Suites Waco - Front Desk Agent

Hotel Front Desk Attendant - Part-Time

Front Desk - Part Time - Monday and Saturday - 16 hours

Front Desk Clerk

Leasing Associate

Front Desk Agent

Front Desk Agent

Front Desk Sales Associate

Night Auditor

Front Desk Sales Associate

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