Top 8 Technology support specialist Jobs in Waco, Tx

IT Operations Specialist
AxisCare —Waco, TX
- Full-time
- HIPAA
- Mid-level
- Office
- Health insurance
- Dental insurance
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8d
Software Support Specialist
AxisCare —Waco, TX
- Full-time
- Office
- Windows
- Bachelor's degree
- Dental insurance
- Vision insurance
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8d
Information Technology Support Specialist
Green Echo —Waco, TX
- $17 - $20 an hour
- Full-time
- Associate's degree
- Communication skills
- Entry level
Quick Apply
IT Public Safety Support Specialist
City of Grand Prairie —West, TX
- $55,684 - $86,606 a year
- 8 hour shift
- HIPAA
- Mid-level
- Training & development
IT Application Specialist
City of Grand Prairie —West, TX
- $60,306 - $93,794 a year
- Full-time
- Mid-level

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IT Operations Specialist
AxisCare —Waco, TX
Serve as Tier 1–2 technical support for internal users via a help desk system. Recommend tools and strategies for improving system efficiency and user…
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technology support specialist jobs near waco, tx

IT Operations Specialist

AxisCare -
Waco, TX

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Job Details

Full-time
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Windows
macOS administration
macOS
Microsoft 365 support
Network monitoring tools
Network infrastructure management
System performance monitoring

Full Job Description

Job Description - IT Operations Specialist

Reports To: IT Director
Location: On-Site (Waco, TX)

Position Type: Full-Time

Position Summary
We are seeking a proactive and detail-oriented IT Operations Specialist to support the daily operations and administration of our IT infrastructure. This role emphasizes reliability, performance, and security across core systems and services. You’ll work closely with the Systems Administrator and IT Director to provide technical support to end-users, manage cloud and on-premise systems, enforce security policies, and support automation and compliance efforts.

Key Responsibilities

End-User Support & Onboarding

Serve as Tier 1–2 technical support for internal users via a help desk system.

Perform onboarding/offboarding procedures, including account setup, device configuration, and software provisioning.

Maintain accurate documentation and IT knowledge base resources.

Systems Operations & Infrastructure

Administer Microsoft 365 services (Entra ID, Exchange, SharePoint, Intune).

Maintain and monitor endpoint management platforms (Intune, Jamf Pro for macOS, ConnectWise RMM for Windows).

Network administration, monitoring and management

Ensure system uptime and performance through regular health checks and monitoring tools.

Assist with IT asset management and inventory.

Automation & Configuration

Develop and refine automation scripts (e.g., PowerShell, Bash) to improve IT operations and reduce manual workloads.

Support configuration management and deployment pipelines.

Security & Compliance

Implement and maintain endpoint protection tools (e.g., FileVault, BitLocker, patching policies).

Monitor for security threats and support incident response protocols.

Assist with compliance-related initiatives (e.g., MFA, least privilege access, vulnerability reporting).

Project Support & Maintenance

Assist with planning and execution of IT projects (migrations, upgrades, system rollouts).

Perform regular maintenance and participate in system lifecycle management.

Recommend tools and strategies for improving system efficiency and user experience.

What We're Looking For (Required Qualifications)

2+ years of experience in IT operations or systems support.

Solid hands-on experience with Microsoft 365 and Windows/macOS environments.

Basic scripting knowledge (PowerShell, Bash, etc.).

Understanding of cybersecurity fundamentals.

Solid understanding of network administration, monitoring and management

What We'd Be Excited To Find (Preferred Qualifications)

Exposure to compliance frameworks (e.g., SOC 2, HIPAA, Drata).

Proficiency with endpoint management tools (e.g., Intune, Jamf Pro, ConnectWise).

Familiarity with Zero Trust security concepts and MFA.

Experience with identity/access management and network diagnostics.

Key Competencies

Customer-service orientation and problem ownership.

Strong troubleshooting and analytical thinking.

Excellent organizational and communication skills.

Ability to work independently and manage competing priorities.

Compensation and Benefits

Competitive salary and comprehensive benefits package.
Medical insurance premiums are covered in full for the employee (Medical, Dental and Vision)
401K.
with competitive company matching.
Personal time off, sick leave, and holidays.
Company will provide laptop and other needed computer equipment.

About AxisCare
According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.

AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

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Refine Your Search

technology support specialist jobs in waco, tx

IT Operations Specialist

Software Support Specialist

Information Technology Support Specialist

IT Public Safety Support Specialist

IT Application Specialist

Other jobs to consider

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