Top 86 It support specialist Jobs in Waconia, Mn

Level 2 IT Support Technician (CMMC / DIB)
Turpin Enterprises, LL —Wayzata, MN
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Inventory management
- Mid-level
- Health savings account
- Health insurance
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13h
Help Desk Technician I
Willdan —Minnetonka, MN
- $30 - $35 an hour
- Office
- Windows
- Microsoft Office
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10d
IT Systems Analyst
Three Rivers Park District —Plymouth, MN
- $26.19 - $48.68 an hour
- Part-time
- Computer science
- Computer Science
- Mid-level
11d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Shakopee, MN
- $25.48 - $41.68 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Technology Support Specialist (2 Positions Available)
Eden Prairie Schools —Eden Prairie, MN
- $28.51 an hour
- Multiple hires
- Customer service
- High school diploma or GED
- 1 year
Desktop Service Technician II
Stratasys, Inc. —Minnetonka, MN
- $25.60 - $28.91 an hour
- Mid-level
- Windows
- Microsoft Office
- Health savings account
- Employee stock purchase plan
6d
IT Service Desk Analyst
PROMED MOLDED PRODUCTS INC —Plymouth, MN
- $23.44 - $32.35 an hour
- Full-time
- Bilingual
- Azure
- Mid-level
- Profit sharing
- Health savings account
12d
Remote Support Technician
Corporate Technologies, LLC. —Eden Prairie, MN
- $18 - $20 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Paid training
- Mileage reimbursement
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Desktop Support Engineer (Dispatch /Part-Time) – Shakopee, Minnesota
Axiom Technologies —Shakopee, MN
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
IT Service Desk Analyst
All Surfaces Inc. —Bloomington, MN
- $50,000 - $60,000 a year
- Mid-level
- Office
- Travel
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Field Support Technician
Dem-Con Companies —Shakopee, MN
- $24 - $27 an hour
- Mid-level
- Office
- Windows
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9h
DESKTOP SUPPORT TECHNICIAN
RETAIL TECH INC —Chanhassen, MN
- $18 - $24 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
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IT Support Technician
SUPER RADIATOR COILS LIMITED PARTNERSHIP —Chaska, MN
- $65,000 - $75,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Health insurance
Quick Apply
Technology Support Paraprofessional
Bloomington Public Schools —Bloomington, MN
- $23.06 - $27.15 an hour
- Writing skills
- High school diploma or GED
- Public school
- Health savings account
- Disability insurance
7d
Technical Support Specialist
Horwitz —New Hope, MN
- $55,000 - $65,000 a year
- Full-time
- Construction site
- Mid-level
- Office
Quick Apply
6d
IT Desktop Support
Axiom Technologies —Shakopee, MN
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Support Associate II, Operations Technology Solution (OTS)
Amazon.com Services LLC —Maple Grove, MN
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Customer Support Associate I
MatrixCare —Bloomington, MN
- $21.95 - $29.10 an hour
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
Support / Systems Engineer
Uptime Legal Systems —Eden Prairie, MN
- Up to $55,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Technology Alignment Engineer
Tech Support Minnesota —New Prague, MN
- $65,000 - $75,000 a year
- Weekends as needed
- Azure
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d

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Level 2 IT Support Technician (CMMC / DIB)

Turpin Enterprises, LL
Wayzata, MN

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year
13 hours ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Retirement plan

Qualifications

Endpoint Security
Windows
Endpoint Detection and Response (EDR)
Driver's License
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
IP networking
SIEM
CompTIA Security+
CompTIA A+
Identity & access management

Full Job Description

The Role

We're looking for a Level 2 IT Support Technician to join our service team. You'll handle escalated tickets from our Level 1 team, support client networks and endpoints directly, and help maintain the security controls our DIB clients rely on to stay compliant with CMMC.

One thing to know up front: we operate two separate environments, a commercial side and a federal/CMMC side, each with its own tenants, tooling, and policies. Keeping those boundaries clean is part of the job, not an afterthought. Candidates who are careful about that do well here.

This is a hands-on role for someone who wants to grow into cybersecurity and compliance-focused IT work.

What You'll Do

- Resolve escalated Tier 2 support tickets across Windows Server, Microsoft 365, networking, and endpoint issues
- Perform onsite and remote troubleshooting for client hardware, software, and network infrastructure
- Administer identity and endpoint management day to day: Microsoft Entra, Intune, conditional access, and MFA
- Work in our RMM and endpoint security stack (NinjaOne, Defender, CrowdStrike, SIEM) - we'll train you on the pieces you haven't touched
- Support security controls tied to NIST SP 800-171 and CMMC Level 2, including evidence collection for SSP and POA&M items
- Maintain accurate asset inventory and track vulnerability remediation to closure
- Verify backups and test restores on a defined schedule
- Document work clearly in the ticketing system, including root cause and resolution steps, and contribute to the knowledge base
- Escalate complex issues to Level 3 engineers with clear, complete context
- Participate in the on-call rotation (currently [X] week in [Y], with an on-call stipend)
- Handle FCI and CUI in accordance with our documented data handling procedures

What You'll Need

- 2-4 years of experience in an MSP, help desk, or IT support role
- Working knowledge of Windows Server, Active Directory, and networking fundamentals (DNS, DHCP, VPN, firewalls)
- Microsoft 365 administration across Commercial, GCC, and GCC High tenants, or the ability to learn the differences between them quickly
- Hands-on experience with an RMM platform and an endpoint detection tool
- Strong troubleshooting skills and the ability to communicate clearly with non-technical clients
- Comfort working on a small team where you own your tickets end to end
- A valid driver's license and reliable transportation for onsite client visits
- Ability to pass a background check; some clients require additional screening and NDAs
- U.S. person status as required for access to GCC High and CUI environments.

Nice to Have

- CompTIA A+, Network+, or Security+ certification
- Familiarity with NIST SP 800-171, CMMC, or other compliance frameworks
- Experience supporting manufacturing or defense contractor clients
- Microsoft or CrowdStrike certifications

Why GladiusIT

- Work with a growing MSSP in a high-demand niche (CMMC/DIB compliance) - this experience is hard to get and increasingly valuable
- We pay for certifications, including exam fees and study materials: Security+, Microsoft, and CrowdStrike tracks
- Clear path to Level 3 and specialization in cybersecurity and compliance
- Real exposure to GCC High and federal environments most technicians never see

Benefits

- 401(k) with matching
- Health, dental, and vision insurance
- Health savings account
- Paid time off
- Parental leave
- Flexible schedule
- Professional development assistance

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Work Location: Hybrid remote in Wayzata, MN 55391

Quick Apply

Refine Your Search

it support specialist jobs in waconia, mn

Level 2 IT Support Technician (CMMC / DIB)

Help Desk Technician I

IT Systems Analyst

IT Support Engineer I, Ops Tech Solutions (OTS)

Technology Support Specialist (2 Positions Available)

Desktop Service Technician II

IT Service Desk Analyst

Remote Support Technician

Desktop Support Engineer (Dispatch /Part-Time) – Shakopee, Minnesota

IT Service Desk Analyst

Field Support Technician

DESKTOP SUPPORT TECHNICIAN

IT Support Technician

Technology Support Paraprofessional

Technical Support Specialist

IT Desktop Support

IT Support Associate II, Operations Technology Solution (OTS)

Customer Support Associate I

Support / Systems Engineer

Technology Alignment Engineer

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