<p><span class="emphasis-3"><b>Additional Considerations (if any):</b></span></p><p><b>-</b></p><p><b>At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</b><br /> </p><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Description:</b></p></div></div></div></div></div></div></div><p><b>Job Title:</b> Dairy Clerk</p><p><b>Department:</b> Dairy</p><p><b>FLSA</b>: Non-Exempt</p><p></p><p><b><u>General Function</u></b></p><p>Responsible for rotating and replenishing merchandise and ensuring highest quality standards are met. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.</p><p></p><p><b><u>Core Competencies</u></b></p><ul><li>Partnerships</li><li>Growth mindset</li><li>Results oriented</li><li>Customer focused</li><li>Professionalism</li></ul><p></p><p><b><u>Reporting Relations</u></b></p><p>Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Dairy Department Manager</p><p></p><p>Positions that Report to you: None</p><p></p><p><b><u>Primary Duties and Responsibilities</u></b></p><ul><li>Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.</li><li>Makes an effort to learn customers’ names and to address them by name whenever possible.</li><li>Assists customers by: (examples include)<ul><li>escorting them to the products they’re looking for</li><li>securing products that are out of reach</li><li>loading or unloading heavy items</li><li>making note of and passing along customer suggestions or requests</li><li>performing other tasks in every way possible to enhance the shopping experience.</li></ul></li><li>Answers the telephone promptly and provides friendly, helpful service to customers who call.</li><li>Rotates and replenishes merchandise and ensures highest quality standards are met.</li><li>Unloads trucks and places product in appropriate storage area.</li><li>Faces merchandise.</li><li>Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.</li><li>Builds end caps display and fills through the week as necessary.</li><li>Orders product and supply that is requested by department manager</li><li>Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.</li><li>Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>Adheres to company policies and individual store guidelines.</li><li>Reports to work when scheduled and on time.</li></ul><p></p><p><b><u>Secondary Duties and Responsibilities</u></b></p><ul><li>Participates in the physical inventories (monthly and quarterly).</li><li>Checks invoices against delivered product when asked.</li><li>Assists in other areas of store as needed.</li><li>Performs other job related duties and special projects as required</li></ul><p></p><p><b><u>Knowledge, Skills, Abilities and Worker Characteristics:</u></b></p><ul><li>Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.</li><li>Ability to do simple addition and subtraction; copying figures, counting and recording</li><li>Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.</li></ul><p></p><p><b><u>Education and Experience</u></b></p><p>Less than high school or equivalent experience and six months or less of similar or related experience.</p><p></p><p><b><u>Physical Requirements</u></b></p><ul><li>Must be physically able to perform medium work exerting up to 50 pounds of force frequently; and up to 10 pounds of force constantly to move objects.</li><li>Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with or without correction; depth perception.</li><li>Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><p></p><p><b><u>Working Conditions</u></b></p><p>This position is exposed to noise and temperature extremes continuously, dirt and dampness frequently, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.</p><p></p><p><b><u>Equipment Used to Perform Job</u></b></p><p>Box cutter, two wheeler, ice cream carts, milk dollies, cash register, intercom, calculator, pallet jack, RPM.</p><p></p><p><b><u>Contacts</u></b></p><p>Has daily contact with suppliers/vendors and customers.</p><p></p><p><b><u>Confidentiality</u></b></p><p>None</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>The anticipated hourly starting wage for this position is $16.00 to $20.00 depending on experience.<p style="text-align:left">For information on company benefits visit <a target="_blank" href="https://www.hy-vee.com/corporate/careers/benefits/">Benefits | Hy-Vee</a>.</p><div><div><div><div><div><div><div><p style="text-align:left">Are you ready to smile, apply today.</p></div></div></div></div></div></div></div><p><i>Employment is contingent upon the successful completion of a pre employment drug screen.</i></p>
