Top 58 Resort manager Jobs in Wailea, Hi

Guest Service Manager
Hotel Wailea, Relais & Chateaux —Kīhei, HI
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Hotel
- Organizational skills
- Free parking
- Paid jury duty
Quick Apply
Hotel Manager - Grand Wailea, A Waldorf Astoria Resort
Hilton —Wailea, HI
- $230,000 a year
- Full-time
- Sales
- Senior level
- Resort
- Paid parental leave
- Employee stock purchase plan
Reservations Manager - Full time
Four Seasons —Maui, HI
- $80,000 - $100,000 a year
- Weekends as needed
- English
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
General Manager, The Westin Maui Resort & Spa Ka'anapali
Marriott International, Inc —Lahaina, HI
- $322,536 - $477,000 a year
- Full-time
- 6 years
- Research
- Bachelor's degree
Spa Manager - Grand Wailea, A Waldorf Astoria Resort
Hilton —Wailea, HI
- $90,000 a year
- Full-time
- Merchandising
- Mid-level
- 3 years
- Paid parental leave
- Employee stock purchase plan
14d
Conference Services Manager - Full time
Four Seasons —Maui, HI
- $89,000 - $98,000 a year
- Weekends as needed
- Mid-level
- Military encouraged
- Communication skills
- Health insurance
- Dental insurance
Guest Service Manager
Marriott International, Inc —Lahaina, HI
- $60,400 - $104,700 a year
- Full-time
- No experience needed
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
F&B Manager
Discovery Land Company —Maui, HI
- $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Sales Manager - Full Time
Four Seasons —Maui, HI
- $91,000 - $110,000 a year
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
7d
Director of Operations
Soleil Management Hawaii, LLC —Lahaina, HI
- Full-time
- Microsoft Word
- Office
- Analysis skills
Assistant Housekeeping Manager
Four Seasons —Maui, HI
- $77,000 - $85,000 a year
- Full-time
- English
- Mid-level
- Team management
- Health insurance
- Dental insurance
Front Desk Manager
Westin Ka'anapali Ocean Resort Villas —Lahaina, HI
- $72,250 - $80,000 a year
- Full-time
- Background check
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
14d
Shift Supervisor (1485, Sheraton Maui Resort)
Accents —Lahaina, HI
- From $18 an hour
- Overtime
- In person
- 18 years or older
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Food & Beverage Manager
Westin Ka'anapali Ocean Resort Villas —Lahaina, HI
- $77,000 - $83,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Shift Supervisor (1467, Kaanapali)
Resort Sundries —Lahaina, HI
- From $18 an hour
- Overtime
- In person
- 18 years or older
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
DUO Manager - Full time
Four Seasons —Maui, HI
- $82,000 - $100,000 a year
- Weekends as needed
- Current TB test
- Merchandising
- English
- Health insurance
- Dental insurance
3d
Spa Concierge (Full-Time) - Grand Wailea, A Waldorf Astoria Resort
Hilton —Wailea, HI
- $25.69 an hour
- Weekends as needed
- Data entry
- Typing
- Entry level
- Paid parental leave
- Employee stock purchase plan
Villa Concierge (Full-time)
FAIRMONT —Wailea-Makena, HI
- $29.38 an hour
- Full-time
- US work authorization
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Director of Rooms
The Whaler at Kaanapali Beach —Lahaina, HI
- $85,000 - $87,000 a year
- Full-time
- Writing skills
- Team management
- Senior level
- Disability insurance
- Health insurance
Quick Apply
People & Culture Recruiter (Full-time)
FAIRMONT —Wailea-Makena, HI
- $32.49 an hour
- Weekends as needed
- Mid-level
- US work authorization
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
4d

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Guest Service Manager

Hotel Wailea, Relais & Chateaux -
Kīhei, HI

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Free parking
Paid jury duty
Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Food provided
Retirement plan

Qualifications

Resort experience
Interpersonal skills
Team development
Attention to detail
Organizational skills

Full Job Description

About Hotel Wailea

Recently voted the No. 1 Hotel in Hawaii by Travel + Leisure readers, Hotel Wailea is an independent luxury hotel and proud member of Relais & Châteaux.

We pride ourselves on delivering warm, genuine, and attentive service that embodies the spirit of aloha. Guided by the Relais & Châteaux values of character, courtesy, calm, charm, and cuisine, our team creates thoughtful and memorable experiences that celebrate the art of living.

Position Overview

Hotel Wailea is seeking an energetic and detail-oriented Guest Services Manager to lead our front-of-house operations. This position oversees the Front Desk, Concierge, PBX, Reservations, Bell and Valet services, guest transportation, and Beach Services while ensuring that luxury service standards are consistently practiced throughout every guest’s stay.

Key Responsibilities

Oversee the daily operations of all Guest Services functions, including the Front Desk, Concierge, PBX, Reservations, Bell and Valet services, guest transportation, and Beach Services
Maintain a visible presence in guest-facing areas and personally welcome and engage with VIP guests
Oversee pre-arrival planning, VIP itineraries and reservations, special requests, customized amenities, and other personalized arrangements
Build and maintain guest histories and preference profiles to identify opportunities for personalized service
Proactively, creatively, and promptly resolve guest concerns
Communicate pertinent guest information to hotel leaders and relevant departments each day
Conduct daily walkthroughs to ensure guest-facing areas, departmental spaces, and hotel vehicles meet standards for cleanliness, presentation, and readiness
Partner with hotel leadership to curate local guest experiences that align with the Hotel Wailea brand
Lead department scheduling and maintain appropriate staffing based on operational needs
Train, coach, and develop Guest Services team members, including ongoing luxury service and Bell operations training
Monitor the quality and accuracy of Front Desk agents’ work and overall service delivery
Create, document, and implement Standard Operating Procedures for Guest Services functions
Manage Guest Services supplies, VIP in-room amenities, guest activity invoicing, and commissions
Continually identify opportunities to improve departmental operations and the overall guest experience

Our Ideal Candidate

Minimum of two years of hotel management experience in a guest services or front-of-house capacity
Strong knowledge of front desk, reservations, concierge, and related guest service operations
Luxury hotel or resort experience strongly preferred
Polished verbal and written communication skills
Strong leadership, coaching, and team-building abilities
Excellent organizational skills and attention to detail
Ability to remain calm, professional, and solutions-oriented in a fast-paced environment
Genuine passion for hospitality and creating highly personalized guest experiences

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Food provided
Free parking
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Relocation assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

resort manager jobs in wailea, hi

Guest Service Manager

Hotel Manager - Grand Wailea, A Waldorf Astoria Resort

Reservations Manager - Full time

General Manager, The Westin Maui Resort & Spa Ka'anapali

Spa Manager - Grand Wailea, A Waldorf Astoria Resort

Conference Services Manager - Full time

Guest Service Manager

F&B Manager

Sales Manager - Full Time

Director of Operations

Assistant Housekeeping Manager

Front Desk Manager

Shift Supervisor (1485, Sheraton Maui Resort)

Food & Beverage Manager

Shift Supervisor (1467, Kaanapali)

DUO Manager - Full time

Spa Concierge (Full-Time) - Grand Wailea, A Waldorf Astoria Resort

Villa Concierge (Full-time)

Director of Rooms

People & Culture Recruiter (Full-time)

I want to receive the latest job alert for resort manager in wailea, hi

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