Top 246 Technology analyst Jobs in Wake County Nc

Service Support Analyst
Intellibee Inc —Raleigh, NC
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
13d
IT Business Intelligence/Data Analyst I
North Carolina State University —Raleigh, NC
- $71,000 - $74,105 a year
- Full-time
- Computer Science
- Windows
- Master's degree
- Paid holidays
- Disability insurance
12d
Cybersecurity Analyst
UnitedHealth Group —Raleigh, NC
- $72,800 - $130,000 a year
- Full-time
- Remote
- Pass drug screening
- Mid-level
- High school diploma or GED
23h
Sr. Technical Functional Analyst - CCM
MetLife —Cary, NC
- $89,900 - $120,000 a year
- Email
- Hybrid work
- Computer Science
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance
Sr. Technical Functional Analyst
MetLife —Cary, NC
- $90,000 - $120,000 a year
- Email
- Hybrid work
- Computer Science
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance
Business Intelligence Analyst
North Carolina State University —Raleigh, NC
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- Mid-level
- Master's degree
- Paid holidays
- Disability insurance
8d
Support Analyst
Abrigo —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
- Health savings account
- Health insurance
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance
IT Analyst
Mayne Pharma —Raleigh, NC
- Computer Science
- Mid-level
- Microsoft Office
Data Analytics Business Analyst (Full-Time Remote)
Alliance Health —Morrisville, NC
- $81,873 - $104,388 a year
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Disability insurance
- Health insurance
Energy Analyst (Data Support)
Honeywell —Raleigh, NC
- $72,600 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
13d
Division Data Analyst
State of North Carolina - Adult Correction —Wake County, NC
- $57,983 - $101,470 a year
- Full-time
- Hybrid work
- Microsoft Word
- Adults
- Mid-level
- Paid parental leave
- Health insurance
5d
HR Data Analyst - HR Systems Operations
UNC Health —Morrisville, NC
- $26.85 - $38.61 an hour
- Full-time
- Hybrid work
- No experience needed
- Research
- High school diploma or GED
Level 1 Analyst IT Help Desk
HCL America Inc —Cary, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Data Analyst
Kyndryl —Research Triangle Park, NC
- $77,040 - $175,800 a year
- Full-time
- Remote
- 5 years
- Finance
- Analysis skills
- Health insurance
- Dental insurance
Business Analyst
State of North Carolina - Public Instruction —Wake County, NC
- $70,528 - $88,272 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Loan forgiveness
7d
IT Specialist - Business Analyst
Eaton —Raleigh, NC
- $113,000 - $165,000 a year
- Hybrid work
- Background check
- Mid-level
- Office
- Retirement plan
5d
Business Analyst
State of North Carolina - State Budget & Management —Wake County, NC
- $35 - $48 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
6d
Client Support Desk Analyst
defi AUTO LLC —Raleigh, NC
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
8d
Business Technology Analyst
AICPA-CIMA —Durham, NC
- $80,000 - $120,000 a year
- Email
- Hybrid work
- Computer Science
- Salesforce
- Mid-level
- Health insurance
- Paid time off

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technology analyst jobs near wake county nc

Service Support Analyst

Intellibee Inc
Raleigh, NC

Quick Apply

Job Details

Full-time
13 days ago

Qualifications

Microsoft Outlook
Incident management
Incident report management
Alarm & access control systems
Equipment installation
Incident management software
Visio
Equipment troubleshooting
Policy & process development
Video surveillance
Incident management operations support
Problem-solving
ServiceNow
Physical security system troubleshooting
Root cause analysis
Policy Development
Ticketing system technical support

Full Job Description

Service Support Analyst - Junior

This position will support duties consistent with documenting and coordinating activities with respect to inventory management, operating and familiarity with the Genetec software and all system components deployed (FACS) for Physical Security.

Manage, process, and account for all equipment, devices, material, and parts associated with the implementation for buildings and facilities.
Work directly with the Distribution Center staff and keep them apprised of pending orders.
Perform semi annual inventory assessments to ensure all devices, equipment, and material are properly accounted for. Submit assessment report to Security Management for review.
Manage the safety stock requirements.
Scheduled reports (weekly/monthly, etc.) shall be generated and submitted to NCDOT Security Management indicating the following:
Material received during report term (inbound)
Material picked up for surplus report term (outbound)
Material returned to manufacturer (RMA) report term (outbound)
Material returned to inventory from manufacturer (RMA) report term (inbound)
Material issued to security vendor for incidents or installation report terms (outbound)
Current inventory levels by part number
Material shall be invoiced upon arrival.
Managing the coordination and verification of scheduled PMs.
Identify which devices are coming to the end of life and arrange for replacement.
Manage the badging supplies and be responsible for restocking.
Manage the quotes and invoices that are relative to inventory.
Responsible for the surplus process and shall adhere to NC State Surplus procedures.
Ensure all retired servers are discarded in accordance with the Information Security Office procedures.
Support the Security Operations Center (SOC) with basic system configurations.
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.
Perform monthly device testing of selected buildings, and facilities, documents, and secure findings.
Assist in the creation of document(s) which details the information and design of new building construction, new implementation, and requests for additional device(s).
Manage all situations when devices are scheduled for removal because of building alterations, replacement, temporary removal, factory recall, or other reasons. This position shall brief IT-EMS when these situations occur.
Must have the ability to submit incidents, request and track all in accordance with standards established by IT-EMS.

Skill Matrix

Equivalent experience or at least three years of holding a physical security background with knowledge of security systems. Required 3 Years
Experience with troubleshooting security devices, including an understanding of the Security Genetec platform and associated software. Required 3 Years
Experience with installation and service of video surveillance equipment, IP cameras and card readers. Required 3 Years
Ability to create and maintain required documentation. This includes documenting the arrival of new devices and equipment and placing it in its prope Required 3 Years
Working knowledge of office applications (i.e., MS Excel, MS Word, MS Outlook, Visio, and PowerPoint) Required 3 Years
Working knowledge of the ServiceNow platform and associated software. Required 3 Years
Written and verbal communications are clear, concise, and able to achieve intended objectives. Required 3 Years
Problem solving skills with the ability to determine root/cause, for late deliveries, unaccounted for devices and equipment. Required 3 Years
Able to construct new policies and procedures as it relates to assigned duties and responsibilities. Required 3 Years

Work Location: In person

Quick Apply

Refine Your Search

technology analyst jobs in wake county nc

Service Support Analyst

IT Business Intelligence/Data Analyst I

Cybersecurity Analyst

Sr. Technical Functional Analyst - CCM

Sr. Technical Functional Analyst

Business Intelligence Analyst

Support Analyst

IT Analyst

IT Analyst

Data Analytics Business Analyst (Full-Time Remote)

Energy Analyst (Data Support)

Division Data Analyst

HR Data Analyst - HR Systems Operations

Level 1 Analyst IT Help Desk

Data Analyst

Business Analyst

IT Specialist - Business Analyst

Business Analyst

Client Support Desk Analyst

Business Technology Analyst

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