Top 169 Call center representative Jobs in Wakefield, Ma

Customer Service Representative
FH Cann & Associates Inc. —North Andover, MA
- $17.00 - $18.50 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
On-Site Customer Service Representative - Somerville, MA
Sharecare —Somerville, MA
- $20 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Customer Support Specialist I- Part-time
Eastern Bank —Wakefield, MA
- $21 an hour
- Part-time
- Bilingual
- Sales
- Writing skills
Quick Apply
Customer Support Specialist I - 29 hours
Eastern Bank —Wakefield, MA
- $21 an hour
- Part-time
- Bilingual
- Sales
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Medical Customer Success Representative
Reliable Respiratory —Boston, MA
- $30 an hour
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Call Center Representative
Beacon Bank —Medford, MA
- $20.00 - $28.90 an hour
- Hybrid work
- Research
- High school diploma or GED
- Mentoring
Customer Support Specialist I
Eastern Bank —Wakefield, MA
- $21 an hour
- Weekends as needed
- Bilingual
- Sales
- Writing skills
Quick Apply
Patient Access Representative; 24 hrs 7:30a-4p. Rotating Schedule
Beth Israel Lahey Health —Wilmington, MA
- $20.50 - $27.59 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
4d
Patient Access Representative 3-11pm M-F
Beth Israel Lahey Health —Winchester, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
4d
Patient Access Representative; 32 hrs 7:30a-4p. Rotating schedule
Beth Israel Lahey Health —Wilmington, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
4d
HVAC Customer Service Representative
Cooling Unlimited, Inc. —Reading, MA
- $22 - $27 an hour
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative - Bilingual Spanish and/or Portuguese
Orthopedic & Spine Specialists of Massachusetts —Chestnut Hill, MA
- From $21 an hour
- Full-time
- Bilingual
- Spanish
- Vital signs
- Health insurance
- Dental insurance
Quick Apply
5d
Inside phone car sales BDC Representative
Tasca Toyota of Boston —Dorchester, MA
- $41,017 - $70,000 a year
- Full-time
- Sales
- Dealership
- Customer service
- Paid training
- Health insurance
Quick Apply
Inside Phone Sales Representative
TASCA TOYOTA OF BOSTON —Dorchester, MA
- $47,672.39 - $79,411.91 a year
- Full-time
- Spanish
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Part-time Customer Service Representative
HUNTINGTON THEATRE COMPANY INC —Boston, MA
- $17 an hour
- Part-time
- Word processing
- Computer literacy
- Travel
Quick Apply
Call Center Agent New England States Only
AnswerNet —Arlington, MA
- $18 - $19 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- English
- Paid training
- Work from home
Quick Apply
Customer Experience Representative
BRUNT Workwear —North Reading, MA
- $54,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Health insurance
4d
Patient Care Representative - Phone Center
MFM Health —Middleton, MA
- $19 - $22 an hour
- Full-time
- Computer literacy
- HIPAA
- Administrative experience
- Paid time off
- 401(k) matching
10d
Patient Access Representative-Peabody
Beth Israel Lahey Health —Peabody, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
6d
On Call Patient Experience Representative - Primary Care
Boston Children's Hospital —Boston, MA
- $19.06 - $27.64 an hour
- Part-time
- Writing skills
- Primary Care
- Office

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Customer Service Representative

FH Cann & Associates Inc. -
North Andover, MA

Quick Apply

Job Details

Full-time
$17.00 - $18.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Live chat
Computer operation
Microsoft Outlook
Phone communication
Customer support experience within government industry
Call center experience
Customer support
Typing

Full Job Description

About Us

FHC is a growing, family-owned company established in 1999, and we invite you to be part of our team. We are seeking motivated and compassionate individuals committed to delivering exceptional customer experience while adhering to federal and state guidelines. We maintain safety protocols that meet or exceed required standards and proudly serve a diverse portfolio of clients across both public and private sectors.

Job Summary

We’re hiring exceptional Customer Service Representative's for a Federal Contract. This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment. Candidates must reside in GA, NC, TX & MA.

\*Candidates must be eligible to obtain a Public Trust clearance, which requires U.S. citizenship. Employment is contingent upon the successful completion of a background investigation consistent with federal Public Trust requirements, which can include a credit check.

In addition to the base hourly rate, employees receive an SCA Health & Welfare fringe benefit per hour.

Project Hours of Operation: Monday – Friday 8:00AM -9:30 PM EST

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Provide exceptional customer service to clients via phone, email, and chat
Answer client inquiries and resolve issues in a timely and professional manner
Answer inbound calls and make occasional outbound calls answering general questions and/or updating account information.
Operate multiple applications, databases, and computer programs..
Adhere to FHC performance Key Performance Indicator Expectations.
Provide feedback to management regarding concerns and trends

Competencies:

Knowledge of customer service practices and principles
Excellent data entry and typing skills
Superior listening, verbal, and written communication skills
Ability to handle stressful situations appropriately
Ability to handle sensitive and private information
Well organized, results driven, and able to work in a fast-paced environment.
Ability to resolve challenging situations calmly and professionally.

Preferred Education and Experience

Previous experience in a high-volume inbound call center required
At least 1 year of customer service experience
Strong data entry and typing skills
Proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat
High school diploma or equivalent
Bilingual Spanish is a plus
Veterans encouraged to apply

Work Environment:

Federal and State contractor call/contact center along with Account Receivable Management
Candidates must live within 50 miles of designated hiring area Georgia or North Carolina

Working from home Requirements:

This role might support occasional or permanent remote work in some circumstances.
Reliable high-speed internet (hard wired ethernet connection required) with minimum of 25 MBPS for Upload and Download speeds.
Private, quiet, and distraction free room/office space
Adhere to Telecommute Policy in its entirety

Physical/Mental Demands

Physical Demands - While performing the duties of this role, an employee is frequently required to sit, talk, or hear, in person and by telephone; use hands to operate standard office equipment; reach with hands and arms. The employee is occasionally required to stand and walk and to lift and carry reports and records weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands - While performing the duties of this role, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with vendors and staff in the course of work.

Pay: $17.00 - $18.50 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Have you previously been employed by F.H. Cann & Associates? (Yes/No) If yes, please provide your approximate dates of employment.
Are you available to work a fulltime schedule between the hours of 8am -10 pm EST Monday- Friday? (Yes/No)
You will begin the security clearance process on your first day of orientation and must complete the eApp and submit all required documents immediately. The clearance process may take up to 6 weeks. Are you able to meet these requirements? (Yes/No)

Experience:

Call center: 2 years (Required)
Work from Home: 1 year (Required)
Typing: 1 year (Required)

Ability to Commute:

North Andover, MA 01845 (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in wakefield, ma

Customer Service Representative

On-Site Customer Service Representative - Somerville, MA

Customer Support Specialist I- Part-time

Customer Support Specialist I - 29 hours

Medical Customer Success Representative

Call Center Representative

Customer Support Specialist I

Patient Access Representative; 24 hrs 7:30a-4p. Rotating Schedule

Patient Access Representative 3-11pm M-F

Patient Access Representative; 32 hrs 7:30a-4p. Rotating schedule

HVAC Customer Service Representative

Call Center Representative - Bilingual Spanish and/or Portuguese

Inside phone car sales BDC Representative

Inside Phone Sales Representative

Part-time Customer Service Representative

Call Center Agent New England States Only

Customer Experience Representative

Patient Care Representative - Phone Center

Patient Access Representative-Peabody

On Call Patient Experience Representative - Primary Care

I want to receive the latest job alert for call center representative in wakefield, ma

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