Top 163 Director of operations Jobs in Waldorf, Md

Director of Operations
Marriott International, Inc —Washington, DC
- $133,000 - $169,600 a year
- Full-time
- Sales
- Hotel
- Bachelor's degree
Director of Operations
University of Maryland —College Park, MD
- $165,680 - $198,816 a year
- Full-time
- Background check
- Google Workspace
- 5 years
Director of Operations
MISKIRI HOSPITALITY GROUP —Hyattsville, MD
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Bachelor's degree
Quick Apply
4d
Director of Operations
Fabio Trabocchi Restaurants HQ —Washington, DC
- $150,000 - $175,000 a year
- Full-time
- Sales
- Basic math
- English
- Health insurance
- Dental insurance
Quick Apply
Director of Event Operations
Marriott International, Inc —Washington, DC
- $106,000 - $139,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
7d
Director of Operations
Nuclear Innovation Alliance —Washington, DC
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Master's degree
- Disability insurance
- Health insurance
Quick Apply
Director of Hotel Operations - Washington Hilton
Hilton —Washington, DC
- $159,000 - $169,000 a year
- Full-time
- Hotel
- Recruiting
- Senior level
- Paid parental leave
- Employee stock purchase plan
Director of Property Operations - Waldorf Astoria Washington DC
Hilton —Washington, DC
- $150,000 - $165,000 a year
- Full-time
- Inventory management
- Hotel
- Senior level
- Paid parental leave
- Employee stock purchase plan
8d
Director of Manufacturing Operations
Wing —Washington, DC
- $291,000 - $309,000 a year
- Master's degree
- Senior level
- 10 years
DIRECTOR, D.C. OFFICE OPERATIONS
National Corn Growers Association —Washington, DC
- $110,000 - $135,000 a year
- Full-time
- Clean driving record
- 5 years
- Office
- Disability insurance
- Health insurance
Quick Apply
9d
Safeway Store Director- Southern Maryland
Safeway —Waldorf, MD
- $88,400 - $148,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Director/Senior Director of People & Culture
Greater Baden Medical Services, Inc. —Brandywine, MD
- $130,000 - $170,000 a year
- Full-time
- Google Workspace
- 7 years
- Microsoft Excel
Quick Apply
Director Of Operations, Education
US News & World Report ,L.P. —Washington, DC
- Full-time
- Office
- Mentoring
- Senior level
Director of Operations - North Carolina
Sunrise Senior Living —McLean, VA
- $113,100 - $174,000 a year
- Full-time
- Analysis skills
- Travel
- Senior level
- Paid holidays
- Health insurance
Assistant Director of Public Safety Operations
MedStar Health —Washington, DC
- $82,617 - $157,352 a year
- Full-time
- Hospital
- 3 years
- Driver's License
Director of People & Operations
Ayuda —Washington, DC
- $100,000 - $128,000 a year
- Office
- Microsoft Office
- 3 years
- Commuter assistance
- Paid parental leave
Director of Operations & Compliance
Global Citizens Public Charter School —Washington, DC
- $100,000 - $120,000 a year
- Full-time
- School experience
- Microsoft Excel
- Master's degree
Regional Director of Operations
Kasa —Washington, DC
- $143,000 - $180,000 a year
- Full-time
- 11+ years
- Travel
- Apartments
- Health insurance
- Paid time off
Quick Apply
Executive Director of Support Operations
Alexandria City Public Schools —Alexandria, VA
- $120,674 a year
- Full-time
- School experience
- Customer service
- Word processing
Regional Director of Operations
Donohoe Hospitality Services —Chevy Chase, MD
- Weekends as needed
- Construction site
- 8 years
- Hotel
- Commuter assistance
- Health insurance
Quick Apply

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Director of Operations

Marriott International, Inc -
Washington, DC

Apply Now

Job Details

Full-time
$133,000 - $169,600 a year

Qualifications

Customer communication

Full Job Description

Additional Information
Job Number26082200
Job CategoryRooms & Guest Services Operations
Location923 16th & K St NW, Washington, District of Columbia, United States, 20006
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $133,000 - $169,600 annually
Bonus Eligible: Y

JOB SUMMARY

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget.

Reviews reports and financial statements to determine hotel operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.

Develops systems to enable employees to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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director of operations jobs in waldorf, md

Director of Operations

Director of Operations

Director of Operations

Director of Operations

Director of Event Operations

Director of Operations

Director of Hotel Operations - Washington Hilton

Director of Property Operations - Waldorf Astoria Washington DC

Director of Manufacturing Operations

DIRECTOR, D.C. OFFICE OPERATIONS

Safeway Store Director- Southern Maryland

Director/Senior Director of People & Culture

Director Of Operations, Education

Director of Operations - North Carolina

Assistant Director of Public Safety Operations

Director of People & Operations

Director of Operations & Compliance

Regional Director of Operations

Executive Director of Support Operations

Regional Director of Operations

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