Top 7 Mortgage Jobs in Walla Walla, Wa

Mortgage Customer Service Specialist
Banner Bank —Walla Walla, WA
- $20.00 - $23.52 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
New Mortgage Loan Officer Turn Your Network Into Real Income
Satori Mortgage —Walla Walla, WA
- $50,000 - $250,000 a year
- Full-time
- Google Workspace
- Sales
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Implementation Project Manager
The MITAS Group —United States
- $115,000 - $135,000 a year
- Full-time
- Remote
- Background check
- 5 years
- Project management
- Profit sharing
- Health savings account
Quick Apply
Senior Appraiser (247840)
Newmark —United States
- Full-time
- Writing skills
- 3 years
- Finance
- Health insurance
- 401(k)
Quick Apply
Mortgage Loan Officer | National Lender | Remote
Leadling —United States
- $100,000 - $300,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
Quick Apply

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Mortgage Customer Service Specialist

Banner Bank -
Walla Walla, WA

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Job Details

Full-time
$20.00 - $23.52 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.

With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

Provide positive, professional, and compliant communication and perform processes related to mortgage loan customers. Respond to all aspects of loan related customer inquiries.

In this role you'll have the opportunity to:

Responsible for answering general customer inquiries related to all loan activity and notices (except as related to advanced default – bankruptcy and foreclosure). This includes loan terms, tax, insurance, private mortgage insurance, escrow analysis, payment processing, billing, credit reporting, and year end.
Responsible for thoroughly researching and resolving issues related to loan accounts as indicated by customer requests and/or from system reports.
Responsible for the set-up and monitoring of Adjustable Rate Mortgages and other alternative mortgage products. Responsible for the annual escrow analysis review.
Responsible for modifying or correcting credit reporting as situations require and research supports. Apply payments or other refunds received. Review reports and notices for accuracy prior to annual mailings.
Coordinate resolution to complex customer issues utilizing the expertise of other staff within the Loan Servicing or other departments using available systems and tools.
Responsible for updating imaged loan files as necessary to document changes. Review accuracy of, and post to the core system, journal entries created by others.
Responsible for complying with policies, procedures, security requirements, investor requirements, and government regulations.

Education & Certifications

H.S. Diploma: required (an equivalent combination of education and experience may be considered)

Experience

4 or more years of related experience. Mortgage banking or customer service experience required

Knowledge, Skills and Abilities

Possess broad knowledge of loan servicing functions as well as loan document terms and conditions.
Ability to multi-task, prioritize, and meet deadlines.
Ability to work independently and as part of a team. Ability to understand and apply changes to regulations and requirements to daily work.
Ability to communicate in a positive and professional manner through telephone, e-mail, or written correspondence with customers and co-workers.
Proficient with Microsoft Office products including Outlook, Word, and Excel.
Knowledge of investor, state, and federal requirements related to mortgage servicing including loan purchases and sales, customer complaints, credit bureau reporting, flood insurance, escrow, and escrow analysis.

Compensation & Benefits

Targeted starting salary range (based on experience): $20.00 - $23.52 hourly
Incentive potential
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance
Paid vacation time, sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement

Review Banner's employee benefits at: Employee Benefits \u007C Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying.

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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mortgage jobs in walla walla, wa

Mortgage Customer Service Specialist

New Mortgage Loan Officer Turn Your Network Into Real Income

Implementation Project Manager

Senior Appraiser (247840)

Mortgage Loan Officer | National Lender | Remote

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