Top 11 Patient accounts representative Jobs in Walla Walla, Wa

Front Office/Float - Patient Services Representative
Walla Walla Clinic —Walla Walla, WA
- $18.00 - $20.50 an hour
- Full-time
- Spanish
- High school diploma or GED
- Accounting
- Health insurance
- Dental insurance
Front Office/Call Center - Patient Services Representative
Walla Walla Clinic —Walla Walla, WA
- $18.00 - $20.50 an hour
- Full-time
- Spanish
- High school diploma or GED
- Accounting
- Health insurance
- Dental insurance
Social Worker (Home-Based Primary Care)
US Veterans Health Administration —Walla Walla, WA
- $73,246 - $115,242 a year
- Online Application
- Background check
- Master of Social Work
- Clean driving record
- Paid parental leave
- Paid holidays

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Front Office/Call Center - Patient Services Representative
Walla Walla Clinic —Walla Walla, WA
Duty and department specifics utilizing specialized tools and software, including but not limited to, utilizing websites and specialty software, accessing daily…
$18.00 - $20.50 an hour
Patient Service Representative
Complex Care Center PLLC —Richland, WA
Answer incoming phone calls, respond to inquiries, and direct calls appropriately. The Patient Service Representative serves as the first point of contact for…
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Quick Apply
7d

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1+ years working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification,…
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Front Office/Float - Patient Services Representative

Walla Walla Clinic -
Walla Walla, WA

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Job Details

Full-time
$18.00 - $20.50 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Paid sick time

Qualifications

Spanish
Phone communication
Medical scheduling
High school diploma or GED
Typing
Public relations
Team building

Full Job Description

Role and Responsibilities:

1. Greet and assist patients in a friendly, courteous and professional manner.

2. Register new patients with accurate patient and insurance information and update existing accounts as needed, utilizing special software and procedures.

3. Collect payments and co-payments, keeping an accurate ledger of both, balancing ledgers and deposit daily.

4. Answer incoming phone calls and schedule appointments on EHR system.

5. Take concise, accurate phone messages, execute solutions and/or forward via electronic tasking as appropriate.

6. Fax and/or scan confidential patient information.

7. Communicate with physicians and nurses to create an efficient work environment.

8. Using EHR software, accurately index and file scanned documents and information into patient’s electronic medical record.

9. Duty and department specifics utilizing specialized tools and software, including but not limited to, utilizing websites and specialty software, accessing daily schedules, patient searches, accessing patient profile, update patient location and demographics, process phone calls, use text templates, view tasks, create new tasks and other competencies as required by department.

10. Monitor patient EHR and invite to patient portal and scanned document filing tasks as determined in portal workflow.

11. Train other Patient Services Representatives when necessary.

12. Protect the confidentiality of patient’s personal, financial, and medical information.

13. Other duties as assigned by the department manager, lead receptionist, or physician.

Qualifications and Education Requirements:

1. Minimum of a high school diploma or equivalent.

2. Self-starter with a positive attitude, willing to learn and work as a team with excellent public relation and customer service skills!

3. Ability to adapt to quickly changing situations and handle stressful situations calmly and competently.

4. Excellent telephone and public relations skills with pleasing telephone voice. Ability to type and spell accurately.

5. Demonstrates strong communication and organizational skills, ability to prioritize, detail oriented, prompt, reliable and enjoy a fast-paced environment.

6. Capable of learning complex computerized appointment scheduling systems.

7. Demonstrate and maintain strong team building skills.

8. Employee performs routine, and some non-routine, continuous and repetitive work.

9. Excellent computer, verbal and written communication skills.

10. Spanish language required.

Supervisory Responsibilities: None

Physical Demands: Good physical condition, able to stand, walk, sit, bend and lift 15 - 20 lbs.

Position Type/Expected Hours to Work: Medical office position working a weekly schedule Monday - Friday, 40 hours per week.

Other Duties: As assigned.

WWC Physicians PC offers the following benefits:

Insurances: Employees consistently working 30 or more hours per week are eligible for medical, dental, vision, hospital confinement, life, disability insurances after satisfying the waiting period.
Retirement: Voluntary contributions to the 401k and/or Roth plans after first of the quarter following hire date. WWC Physicians PC matches up to 5% of eligible salary after one year of employment and a minimum 1,000 hours of service.
Time Off Benefit:
- Paid Time Off (PTO): Full-time and part-time (part-time is prorated) employees will begin accruing upon hire date. Waiting period of 90 days. PTO amounts for 40-hour employees are 23 days (184 hours). Maximum annual carryover of 240 hours.
- WA Paid Sick Leave: All employees accrue one hour of paid sick leave for every 40 hours worked. Waiting period of 90 days. Maximum rollover is 40 hours per year.
- Extended Sick Time (EST): Full-time and part-time (part-time is prorated) employees will begin accruing upon hire date. Waiting period of 90 days. EST hours may be used for illness or injury after an absence of three consecutive working days. WA Paid Sick Leave and/or PTO, if available, will be used during this waiting period. Maximum accumulation of 480 hours.
Bonuses: WWC Physicians PC typically offers an annual bonus based on hours worked.

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patient accounts representative jobs in walla walla, wa

Front Office/Float - Patient Services Representative

Front Office/Call Center - Patient Services Representative

Social Worker (Home-Based Primary Care)

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