Top 294 Customer service representative Jobs in Walls, Ms

Client Support Manager
Barrett Distribution Centers —Olive Branch, MS
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
Dispatcher and Customer Service Representative
Choice Towing —Southaven, MS
- $18 - $21 an hour
- Overtime
- High school diploma or GED
- Computer skills
- In-person
- Paid training
- Health insurance
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Customer Service Coordinator
Baptist Memorial Health Care —Southaven, MS
- Overtime
- English
- Windows
- Clinic
Contact Center Representative (Call Center)
Fedex Employee Credit Association —Memphis, TN
- Urgently hiring
- Microsoft Outlook
- Basic math
- Communication skills
- Profit sharing
- AD&D insurance
Pharmacy Customer Service Associate
Walgreens —Horn Lake, MS
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
11d
Customer Service Associate
Big Lots —Southaven, MS
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Representative-Customer Service Telephone
Baptist Memorial Health Care —Memphis, TN
- Hospital
- Computer literacy
- English
Customer Service Representative - Southaven
ATC Fitness —Southaven, MS
- Full-time
- Communication skills
- Entry level
- Under 1 year
- Gym membership
- Flexible schedule
Quick Apply
Customer Service Representative
Desoto Athletic Club —Southaven, MS
- $10 - $15 an hour
- Part-time
- Computer literacy
- Computer skills
- Guest services
- Employee discount
- Gym membership
Quick Apply
Call Center Representative
Anserfone —Memphis, TN
- From $16 an hour
- Part-time
- Computer literacy
- No experience needed
- English
Quick Apply
(MEM) Full-Time Customer Service Agent
United Ground Express —Memphis, TN
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid time off
Customer Service Mon-Fri
Five Star Solutions —Memphis, TN
- $14 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
10d
Collision Center Customer Service Representative
Desoto Collision Center LLC —Olive Branch, MS
- Full-time
- Typing
- Entry level
Quick Apply
CSR / Receptionist
Community Veterinary Partners —Memphis, TN
- $30,000 - $40,000 a year
- 10 hour shift
- In person
- Computer literacy
- Computer skills
- Communication skills
Quick Apply
Client Support Specialist
Barrett Distribution Centers —Olive Branch, MS
- $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
Customer Service/Sales
Home Depot —Horn Lake, MS
- Entry level
Customer Service Representative
Above and Beyond Plumbing & Electric —Memphis, TN
- $18 - $21 an hour
- Full-time
- Background check
- Office
- QuickBooks
- Paid holidays
- Health insurance
Quick Apply
6d
Call Center Agent
Anserfone —Memphis, TN
- From $16 an hour
- Weekends as needed
- Computer literacy
- English
- Windows
- Health insurance
- Dental insurance
Quick Apply
National Services Representative
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Memphis, TN
- $18 - $22 an hour
- Full-time
- Bilingual
- Customer service
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Horn Lake, MS
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Client Support Manager

Barrett Distribution Centers -
Olive Branch, MS

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Customer communication
Team leadership
Supervising experience

Full Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8am-5pm.
The compensation range for this position is $90K-$110K, depending on experience.

How You'll Make an Impact:

Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
Performs other related duties as needed.

Qualifications:

Minimum 2 years college required. Bachelor’s degree strongly preferred. May substitute 4 years’ supervisory experience for college degree.
A minimum of 5 years of proven experience in a customer service position; minimum of 2 years’ supervisory experience required.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Proficient with all Microsoft applications; Warehouse Management Systems preferred.
Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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Refine Your Search

customer service representative jobs in walls, ms

Client Support Manager

Dispatcher and Customer Service Representative

Customer Service Coordinator

Contact Center Representative (Call Center)

Pharmacy Customer Service Associate

Customer Service Associate

Representative-Customer Service Telephone

Customer Service Representative - Southaven

Customer Service Representative

Call Center Representative

(MEM) Full-Time Customer Service Agent

Customer Service Mon-Fri

Collision Center Customer Service Representative

CSR / Receptionist

Client Support Specialist

Customer Service/Sales

Customer Service Representative

Call Center Agent

National Services Representative

Customer Service Associate I

I want to receive the latest job alert for customer service representative in walls, ms

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