Top 146 Call center Jobs in Walnut Creek Ca

Call Center Representative
Jazz Home Services —Pleasanton, CA
- $18 - $22 an hour
- Weekends as needed
- Spanish
- Customer service
- English
- Paid holidays
- Disability insurance
Quick Apply
Contact Center Agent
Independent Living Systems —Concord, CA
- $22 - $30 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
7d
Call Center Operator- Service Router
Bay Alarm Company —Concord, CA
- $20 an hour
- No experience needed
- High school diploma or GED
- Communication skills
- Paid training
- Disability insurance
Quick Apply
1d
Call Taker/Dispatcher
Westmed Ambulance Services —San Leandro, CA
- $22 - $26 an hour
- Weekends as needed
- HIPAA
- High school diploma or GED
- Data entry
- Health insurance
- Dental insurance
7d
Call Center Representative
Washington Health Medical Group —Fremont, CA
- $27 - $34 an hour
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Epic
Quick Apply
PT Access Rep / PBX Operator
Sutter Health —Vallejo, CA
- $29.26 - $36.33 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Continuous improvement
2d
CUSTOMER SERVICE ASSISTANT (FULL TIME)
Canteen —Hayward, CA
- $30 an hour
- Urgently hiring
- Background check
- Computer literacy
- Leadership
- Commuter assistance
- Disability insurance
Quick Apply
9h
Call Center Associate
Brighter Beginnings —Antioch, CA
- $22 an hour
- Email
- Background check
- Spanish
- Clean driving record
Quick Apply
PT Access Rep/PBX Operator (SSMC 29)
Sutter Health —Vallejo, CA
- $29.26 - $36.33 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Continuous improvement
2d
Temp. Call Center Rep.
Washington Health Medical Group —Fremont, CA
- $29 - $34 an hour
- Temporary
- Ability to walk for extended periods
- High school diploma or GED
- Epic
Quick Apply
10d
Animal Services Dispatcher 1 - Per Diem
San Ramon Valley Fire Protection District —San Ramon Valley, CA
- $30.90 - $51.50 an hour
- Part-time
- Pass drug screening
- Residential
- Administrative experience
- Paid sick time
Public Safety Dispatcher (5216C), University Police - #83592
University of California Berkeley —Berkeley, CA
- $41.56 - $55.40 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
Customer Service Representative (CSR) / Customer Experience Specialist
Chase Electric —Pleasanton, CA
- $26 - $32 an hour
- Full-time
- 3 years
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
Call Center Consultant II
1st United Credit Union —Pleasanton, CA
- $23 - $27 an hour
- Mid-level
- High school diploma or GED
- Computer skills
Quick Apply
Public Safety Dispatcher - Entry Level
City of Livermore, CA —Livermore, CA
- $96,606.90 - $117,426.29 a year
- Overtime
- Word processing
- English
- High school diploma or GED
- AD&D insurance
- Paid holidays
Remote/Hybrid Licensed Small Commercial Insurance Inside/Inbound Sales Consultant - September 28 start date
The Hartford —Walnut Creek, CA
- $46,800 - $70,200 a year
- Full-time
- Hybrid work
- Mid-level
- In-person
- Communication skills
Patient Recruitment Specialist
Flourish Research —Walnut Creek, CA
- $26 - $28 a year
- Weekends as needed
- Writing skills
- HIPAA
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
8d
Customer Care Advocate
Zenith-American —San Francisco, CA
- $25.75 an hour
- Full-time
- Bilingual
- Writing skills
- Research
- Health insurance
- Dental insurance
Service BDC Agent - Concord Honda
Sonic Automotive —Concord, CA
- $19 an hour
- Full-time
- Pass drug screening
- Driver's License
- Clean MVR report
- Health savings account
- Health insurance
Quick Apply
Sheriff's Dispatcher II
County of Contra Costa, California —Martinez, CA
- $95,930.47 - $113,827.78 a year
- Overtime
- Writing skills
- Mid-level
- High school diploma or GED
- On-the-job training
- Opportunities for advancement

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Call Center Representative

Jazz Home Services
Pleasanton, CA

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer service
Call center experience
English
Plumbing
HVAC
Phone etiquette

Full Job Description

Jazz Home Services is a top-notch Northern California contractor focused on providing significant value to our residential customers. We’ve been in business for 30+ years, and our growth continues due to our excellent reputation and company culture. We treat our teams like family, which enables them to treat our customers with the same respect. We’re always looking for people who are self-motivated and customer-focused. We're looking for someone who loves helping people and wants to be part of improving lives every day.

The Customer Service Representative is responsible for providing exceptional customer service to clients by addressing inquiries, resolving issues, and offering support related to HVAC products and services. This role requires strong communication skills, a good understanding of HVAC systems, and the ability to manage multiple tasks efficiently.

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Key Responsibilities:

Respond to customer inquiries via phone or email in a timely and professional manner.
Provide accurate information about HVAC products, services, warranties, and company policies.
Assist customers with placing orders, scheduling appointments, and processing returns or exchanges.
Handle and resolve customer complaints and issues efficiently and effectively.
Escalate complex issues to the appropriate department or manager when necessary.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.
Offer basic technical support and troubleshooting assistance for HVAC products.
Guide customers through installation and maintenance procedures for HVAC systems.
Coordinate with technical support teams for advanced troubleshooting and service calls.
Ensure the accurate processing of customer orders and their timely fulfillment.
Monitor order status and communicate updates to customers.
Manage and update customer accounts and records in the CRM system.
Provide customers with information about promotions, discounts, and new products.

Qualifications:

Minimum of 1-2 years of experience in customer service, preferably in the HVAC industry.
Familiarity with HVAC systems and terminology is highly desirable.
Excellent verbal and written communication skills.
Strong problem-solving and conflict resolution abilities.
Proficient in using customer service software, CRM systems.
Ability to multitask and manage time effectively.
Positive attitude and a strong commitment to customer satisfaction.
Ability to work in a fast-paced environment.
Willingness to learn and adapt to new technologies and procedures.

Physical Demands:

Stand/Sit: Must be able to remain in the stationary position for 50% of the
May be required to bend, climb (stairs or ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run.
May be required to drive and sit for long periods of time.
May be required to maneuver up to 25 lb. by lifting, carrying, or pushing

Pay Transparency:

The starting rate for this opportunity ranges from $18 to $22 plus bonuses, based on experience. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands.

Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rating based on location and experience.

Jazz Home Services is an equal opportunity employer. We provide equal employment opportunities to everyone, regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

How many years of Call Center experience do you have?
Are you willing to work weekends and closing shifts that end at 7:00PM?
Are you open to working 4 days a week for 10 hours a day?

Language:

Spanish (Preferred)

Ability to Commute:

Pleasanton, CA 94588 (Preferred)

Ability to Relocate:

Pleasanton, CA 94588: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

call center jobs in walnut creek ca

Call Center Representative

Contact Center Agent

Call Center Operator- Service Router

Call Taker/Dispatcher

Call Center Representative

PT Access Rep / PBX Operator

CUSTOMER SERVICE ASSISTANT (FULL TIME)

Call Center Associate

PT Access Rep/PBX Operator (SSMC 29)

Temp. Call Center Rep.

Animal Services Dispatcher 1 - Per Diem

Public Safety Dispatcher (5216C), University Police - #83592

Customer Service Representative (CSR) / Customer Experience Specialist

Call Center Consultant II

Public Safety Dispatcher - Entry Level

Remote/Hybrid Licensed Small Commercial Insurance Inside/Inbound Sales Consultant - September 28 start date

Patient Recruitment Specialist

Customer Care Advocate

Service BDC Agent - Concord Honda

Sheriff's Dispatcher II

I want to receive the latest job alert for call center in walnut creek ca

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