Top 75 Guest service agent Jobs in Walnut Creek Ca

Guest Services Agent
WINDSOR CAPITAL GROUP —Walnut Creek, CA
- Hotel
- High school diploma or GED
- Typing
Quick Apply
Front Desk Receptionist
Four Seasons —San Francisco, CA
- $36.66 an hour
- Weekends as needed
- Bilingual
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
5d
Holiday Inn Express Walnut Creek - Front Desk Agent
Aimbridge Hospitality —Walnut Creek, CA
- $18.58 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
Guest Services Representatives
Omni Hotels & Resorts —San Francisco, CA
- $35.09 an hour
- Full-time
- English
- Hotel
- Math
Quick Apply
Holiday Inn Express Walnut Creek - Front Desk Lead
Aimbridge Hospitality —Walnut Creek, CA
- $18.58 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Free parking
- AD&D insurance
13d
Front Desk Agent
AccorHotel —San Francisco, CA
- $36.50 an hour
- Full-time
- US work authorization
- Entry level
Quick Apply
Front Desk Agent at Lafayette Park Hotel & Spa
LAFAYETTE PARK HOTEL & SPA —Lafayette, CA
- From $20 an hour
- Full-time
- Writing skills
- Research
- Hotel
- Health insurance
- Dental insurance
Quick Apply
23h
Front Desk Supervisor
Marriott San Ramon —San Ramon, CA
- $23.50 - $25.50 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent - Full Time
Sage Hospitality —San Francisco, CA
- From $33.29 an hour
- Full-time
- No experience needed
- English
- Hotel
- 401(k) matching
- Referral program
Front Desk Agent
Kimpton Alton Hotel —San Francisco, CA
- $36.06 - $37.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Guest Service Agent
Hyatt House San Ramon —San Ramon, CA
- $20 an hour
- Full-time
- Residential
- Hotel
- Organizational skills
2d
Front Desk Agent - Doubletree by Hilton Berkeley Marina
DoubleTree Berkeley Marina California —Berkeley, CA
- $22.19 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
8d
Front Desk Agent/Concierge
Inn at the Presidio —San Francisco, CA
- $31.75 an hour
- Part-time
- Entry level
- Resort
Quick Apply
11d
Front Desk Attendant - On-Call
Olympic Club —San Francisco, CA
- $30.01 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel
Executive Inn & Suites —Oakland, CA
- $18.85 - $25.14 an hour
- Part-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Aloft Dublin —Dublin, CA
- $19.75 - $21.00 an hour
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Hotel Zoe 425 N Point St San Francisco, CA 94133, USA —San Francisco, CA
- $31.21 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Hotel
- AD&D insurance
- Paid holidays
Quick Apply
Front Desk Agent
Radiate Hotels —Berkeley, CA
- $21 - $24 an hour
- Weekends as needed
- Hotel
- Conflict management
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Night Auditor Back Up
Marriott San Ramon —San Ramon, CA
- $21.50 - $23.00 an hour
- Overnight shift
- Office
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent | Homewood Suites | Oakland, CA
PM Hospitality Strategies, Inc. —Oakland, CA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply

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guest service agent jobs near walnut creek ca

Guest Services Agent

WINDSOR CAPITAL GROUP
Walnut Creek, CA

Quick Apply

Job Details

Qualifications

Operator switchboards
Phone communication
Telephone systems
Typing

Full Job Description

Description:

Purpose for the Position:

To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests which contributes to an overall positive experience.

Essential Responsibilities:

Greets guests with a warm and welcoming attitude, always providing outstanding customer service.
Issues room key and escort instructions to Bell Person or directly to guest as appropriate.
Date-stamps, sorts, and racks incoming mail and messages.
Check-in and check-out guests efficiently, ensuring accurate information is collected and recorded.
Transmits and receives messages using equipment such as telephone, fax, and switchboard.
May receive and process advance registration payments.
Provide guests with information about hotel facilities, services, and local attractions.
Handle guest inquiries, requests, and complaints promptly and professionally, resolving any issues to ensure guest satisfaction.
Maintain an organized and tidy front desk area, ensuring all necessary supplies are stocked.
Assist with administrative duties, such as answering phone calls, responding to emails, and handling cash transactions.
Keeps records of room availability and guests’ accounts.
Computes bill, collects payment, and makes change for guests.
May make, confirm, and cancel reservations for guests.
May post charges such as room, food, liquor, or telephone by hand or machine.
May make restaurant, transportation, or entertainment reservations for guests.
May deposit guests’ valuables in hotel safe or safe-deposit box.
May order complimentary flowers or champagne for special guests.
Follow hotel policies and procedures, including security and safety protocols.
Collaborate with other hotel departments to ensure a seamless guest experience.

20. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.

21. Required to be always in uniform when working on the property, including wearing a name identification badge.

22. All other duties as assigned by a manager or supervisor

Requirements:

Skills and Abilities:

Speak clearly and listen carefully.
Use personal judgment and specialized knowledge to give information to people.
Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Deal with the public, customers, employees, union and government officials with tact and courtesy.
Change activity frequently and cope with interruptions.

Physical Demands: Light work. Exerting up to 20 pounds of force occasionally. Requires walking or standing to a significant degree.

Requirements

High School completion or an equivalent level of education and experiences.
Previous experience in the hospitality industry, preferred.

Quick Apply

Refine Your Search

guest service agent jobs in walnut creek ca

Guest Services Agent

Front Desk Receptionist

Holiday Inn Express Walnut Creek - Front Desk Agent

Guest Services Representatives

Holiday Inn Express Walnut Creek - Front Desk Lead

Front Desk Agent

Front Desk Agent at Lafayette Park Hotel & Spa

Front Desk Supervisor

Front Desk Agent - Full Time

Front Desk Agent

Guest Service Agent

Front Desk Agent - Doubletree by Hilton Berkeley Marina

Front Desk Agent/Concierge

Front Desk Attendant - On-Call

Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel

Guest Service Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent - Night Auditor Back Up

Front Desk Agent | Homewood Suites | Oakland, CA

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