JOB DESCRIPTION
This is a hybrid role and requires candidates to reside in the San Francisco Bay area
The Vice President, Oral Health Services is accountable for building, scaling, and operating a high-growth portfolio of oral health services. This leader translates innovation into commercially viable, operationally disciplined offerings that deliver measurable value to patients, providers, and the enterprise. The role balances innovation with execution excellence, financial stewardship, and operational scalability.
RESPONSIBILITIES
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Leads the end-to-end development and scaling of innovative oral health products and services from concept through enterprise integration
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Establishes innovation frameworks, including stage-gates, success metrics, and investment criteria to guide emerging solution development
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Designs and implements integrated dental-medical collaboration models to enhance care delivery and outcomes
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Develops and executes growth strategies, including market entry, expansion, and scalable operating models for Emerge services
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Partners with Finance to manage revenue forecasts, operating margins, and investment prioritization decisions
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Drives operational performance across cost, quality, cycle time, and scalability through disciplined performance management practices
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Establishes, monitors, and reports on KPIs aligned to growth, patient experience, quality, and financial outcomes
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Leads cross-functional collaboration to ensure operational alignment with enterprise strategy, regulatory requirements, and market demands
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Oversees resource management, including workforce, technology, and budget, to achieve operational and innovation objectives
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Directs the design and continuous improvement of patient-centric experiences, incorporating feedback and technology to enhance satisfaction and outcomes
QUALIFICATIONS
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16+ years w/Bachelor's Degree; 10+ years supervisory
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Bachelor's degree in business administration, Healthcare Management, Dental Science, or a related field (Master's preferred)
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Progressive leadership experience building and scaling products, services, or operations in healthcare or adjacent industries"
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Demonstrated experience owning outcomes (growth, performance, scale)
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Experience operating in ambiguous, growth-stage environments
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Excellent leadership, communication, and interpersonal skills
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Advanced knowledge of healthcare operations, oral health service delivery models, and integrated care frameworks
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Ability to develop and execute growth strategies in complex, multi-market healthcare environments
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Strong financial acumen, including forecasting, margin management, and investment analysis
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Demonstrated ability to build and scale products, services, or operating models in growth-stage environments
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Expertise in operational performance management, including KPI development and continuous improvement methodologies
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Ability to lead enterprise-level innovation initiatives and translate strategy into execution
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Strong leadership and people management capabilities, including the ability to engage, align, and develop high-performing teams
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Ability to navigate ambiguity, assess risk, and make data-driven decisions in evolving market conditions
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Strong collaboration and influence skills across clinical, operational, and executive stakeholders
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Excellent communication skills with the ability to translate complex strategies into clear, actionable plans
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 28. $249,470 - $399,152.
ADDITIONAL INFORMATION
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
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Rich medical & pharmacy benefits
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100% employer-paid dental and vision benefits
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Holistic wellbeing program with deep financial incentives
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Generous paid time off plus 12 paid holidays and your birthday off
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Culture of growth and learning: career development; tuition reimbursement; recognition program
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Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
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Social responsibility and volunteer opportunities
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Employee discount program
Fair Chance Ordinances and Criminal Background Considerations
This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.
#LI-Hybrid
ABOUT THE TEAM
At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.
We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.
Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!
Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.
The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.
Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
- Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
