Job Title: Bakery/Deli Assistant Manager
Department: Bakery/Deli
Reports to: Bakery/Deli Manager
Exempt Status: Non-exempt
Safety Sensitive:
JOB FUNCTION: To assist in managing the Bakery/Deli Department to achieve maximum sales and profit while minimizing labor costs.
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ESSENTIAL DUTIES AND RESPONSIBILITIES:
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To initiate and/or make recommendation regarding the hiring, firing, discipline, promotion, and evaluation of all Deli Department personnel.
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To orient and train all new Deli Department employees and retrain employees when necessary.
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To develop a weekly labor schedule for all Deli Department employees for the approval of the store manager.
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To develop a weekly display plan for display/table/case merchandising and ad promotion.
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To allocate shelf space according to movement, capacity, and profitability.
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To supervise/order, all deli products, and supplies from authorized vendors to minimize out-of-stocks while maintaining the desired deli turns.
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To greet customers, respond to customer questions/requests/ complaints and explain store policies in a courteous manner.
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To be observant of security problems and develop methods of prevention (vendor receiving, employee theft, shoplifting).
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To supervise: 1) preparation of the back room for receipt of merchandise; 2) unloading of trucks; 3) checking the load for quality/shortage/overage and code dating the case; 4) storage of back stock; 5) verification of the merchandise against the invoice.
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To supervise: 1) cleaning of department floors, mirrors, containers, cooler, shelves, slicer, fryer, product production area, department production equipment, scales, and cases; 2) safe use of cleaning equipment and chemicals.
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To supervise: 1) loading of stocking carts; 2) transportation of cases/ product to the sales floor/product production area either on stocking carts; 3) evaluation of product quality; 4) preparation of product for display; 5) placement of merchandise in the designated storage/display position; 6) checking of the product code/freshness date; 7) the "face/front" program for the front/top of each display; 8) the immediate pick up/removal of all packing materials/ boxes from the sales floor or customers pathway.
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To assure the safety of self, customers, and co-workers by understanding and practicing store safety rules and notifying a store manager of any potential hazard immediately.
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To perform miscellaneous tasks assigned by the store manager, substituting for absent workers, and performing any additional tasks necessary to provide products and services to customers during peak periods of business.
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To supervise the safety procedures used in the operation of the baler, case cutter, pallet jack, knife, intercom, pricing gun, slicer, fryer, yogurt machine, cash register, steam table, stove, smoker, scales, and wrapper (must be 18 years or older to operate the pallet jack, baler, slicer, fryer, steam table, smoker, and baler).
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To supervise the counting and recording of individual items of merchandise for inventory.
To compute the retail price from cost, complete price changes- -PLU file and scale system maintenance, supervise the manual price marking/labeling of merchandise without a UPC code.
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To supervise the movement of damaged/unsalable and "returnable" products from case to the preparation area, the return of damage to the warehouse for credit and the re-processing of product for sale or marking the product down in price.
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To supervise the use of proper case opening and product stacking techniques to prevent damage to product.
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To supervise the removal of trash from the department, operating the baler and putting the compacted bale on a pallet.
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To supervise the changing of signs, light bulbs, tags, and price markers in the department.
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To communicate with the store manager on problems, recommendations for change, effectiveness of plans and merchandising decisions.
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To complete competition price checks on deli commodities/items weekly.
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To supervise the checking of case and cooler temperatures 3 times daily.
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To supervise the preparation, display, and packaging of all products in the deli department.
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To conduct department meetings to review merchandising, sales planning, and operational problems, keeping employees informed about matters that concern them on the job.
REQUIREMENTS AND QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform all the duties described in the proceeding in a safe, efficient, and competent manner. The requirements and conditions listed below are representative of the minimum levels of knowledge, skill, experience, and/or ability required. All the below are considered essential job functions.
EDUCATION AND/OR EXPERIENCE:
REQUIRED:
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Basic mathematical ability (add, subtract, multiply, divide) and ability to count.
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Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
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Able to pass basic physical examination and drug screen.
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Work and educational history demonstrating stability.
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Basic reading and writing ability; able to read instructions, merchandise labels, order codes, numbers, reports, printed paper invoices and order forms.
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Make judgments concerning: the placement of merchandise on the shelf/display, pricing, product quality standards, employee scheduling, order of product/supplies, hiring/supervision of employees, merchandising plans, departments operational policies and procedures and the sales/promotion of merchandise.
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Good interpersonal communications.
PREFERRED:
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High school diploma or equivalent.
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Prior Deli Department experience.
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Prior supervisory experience.
CERTIFICATES, LICENSES, REGISTRATIONS: N/A
MATHEMATICAL SKILLS:
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Basic mathematical ability (count, add, subtract, multiply, divide).
LANGUAGE SKILLS: N/A
REASONING ABILITY:
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Ability to solve practical problems and deal with a variety of variables in circumstances where only limited standardization may exist.
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Ability to interpret a variety of instructions furnished in diagram, oral, schedule, or written forms.
OTHER SKILLS OR REQUIREMENTS:
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The Deli Manager will perform the same Tasks of the Job as the Deli Clerk while substituting as part of the work crew or as part of the training program for new employees. (See Deli Clerk Job Description.)
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Perceive cases, case cutter edge, case strips, shelf location, product size/description/quality, customers, shelf tags, labels on products, stocking carts, knives, scale, wrapper, department production equipment, cooler layout, packaging materials, debris on floor, aisle markers, and signs.
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Perceive color difference on product and product labels.
- Perceive cleaning/maintenance equipment, pallet jacks, forklifts and baler controls.
- Read forms used in the operation of the Deli Department.
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Respond to customer questions and responses.
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Respond to intercom/phone.
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Respond to co-workers’ questions and comments.
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Respond to vendor/driver questions/comments.
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Respond to the sound of baler/pallet jack/cleaning equipment operation.
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Respond to the sound of box cutter operation.
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Communicate with customers.
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Communicate with vendors/drivers.
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Use the intercom/phone system.
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Communicate with co-workers and managers.
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Communicate with prospective employees.
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Read case labels/case strips, signs, tags, shelf signs, numbers and aisle markers, department forms and employment forms.
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Read equipment and chemical warning labels.
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Read operational forms and reports.
PHYSICAL REQUIREMENTS:
- Move while conducting training and orientation of Deli Department personnel, approximately 25 yards
- Move to supervise: the receiving of product, movement of product to the floor or storage area, opening/cutting of cases, inspect product quality, sorting of cases/merchandise, building of displays in the aisle and on the case/rack, the allocation of space in deli categories, order merchandise and supplies, cleaning and maintenance, removal of trash/debris from the department, price marking and signage throughout the store, approximately 25 yards.
Work on tile or concrete for a maximum of 4 hours in duration
WORK ENVIRONMENT
The work environment conditions described below are representative of those an employee encounters while performing the essential functions of this job.
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There are no other unusual environmental conditions.
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Company dress code (business casual)
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
All Hays and Food Smart locations are equal opportunity employers. We do not discriminate against any applicant or associate because of disability, race, color, religion, sex, age, citizenship, national origin or any other trait protected by law.
I have read the Bakery/Deli Assistant Manager job description and am able to perform the job responsibilities and tasks of the job as described:
Without Accommodation With Accommodation
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