Top 120 Guest service agent Jobs in Walpole, Ma

Part-Time Front Desk Agent
Home2 Suites-Walpole/Foxboro, MA —Walpole, MA
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
11d
Front Desk Agent-Courtyard Norwood MA
Coury Hospitality —Norwood, MA
- Full-time
- Writing skills
- English
- Hotel
Quick Apply
Overnight Guest Services - Part Time
Giri Hotel Management —Norwood, MA
- From $18 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
2d
Guest Services Agent
Four Seasons —Boston, MA
- $32.45 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
7d
Guest Service Agent (Full Time, $33.20 hourly)
Hyatt Place Boston MA Seaport —Boston, MA
- $33.20 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
6d
Guest Service Agent - Full Time
Giri Hotel Management —Norwood, MA
- From $18 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
2d
Front Desk Agent
Residence Inn Bostion Foxborough —Foxborough, MA
- $17 - $19 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Free parking
- Employee discount
Quick Apply
13d
GUEST SERVICES AGENT (FULL TIME)
Restaurant Associates —Boston, MA
- $35 an hour
- Full-time
- Background check
- Hotel
- Accounting
- Commuter assistance
- Disability insurance
Quick Apply
4d
Reservations Agent
The Langham Boston —Boston, MA
- $34.20 - $34.50 an hour
- Full-time
- Inventory management
- Computer literacy
- English
- Health insurance
- Tuition reimbursement
Quick Apply
3d
FT Overnight Front Desk Agent
Schulte Hospitality Group —Westwood, MA
- $22 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
Hotel Front Desk Agent
Millennium Hotels and Resorts —Boston, MA
- $29.60 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
6d
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front of House Service Attendant - Bell/Door Attendant
The Atlas Hotel —Boston, MA
- $28 - $31 an hour
- Full-time
- Hotel
- High school diploma or GED
- Driver's License
Reservations and Communications Agent
Four Seasons —Boston, MA
- $32.83 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Health insurance
- Dental insurance
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Full-Time Night Auditor
Hampton Inn-Norwood, MA —Norwood, MA
- $18 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Negotiation
Quick Apply
10d
Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
The Colonnade Hotel —Boston, MA
- $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
Quick Apply
12d
Front Desk Agent
FAIRMONT —Boston, MA
- From $26.98 a week
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
- Paid time off
Quick Apply

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guest service agent jobs near walpole, ma

Part-Time Front Desk Agent

Home2 Suites-Walpole/Foxboro, MA
Walpole, MA

Quick Apply

Job Details

Part-time
11 days ago

Qualifications

High school diploma or GED

Full Job Description

Front Desk Associates are the “FACE” of our Hotel. You are serving guest at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following Jiten Hotel Managements standards and that of your Brand Standards of the Responsibilities, Guidelines and procedures below and in your companies’ handbook.

Responsibilities

Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard.
Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel.
Provide the highest quality of service to the customer at all times.
Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings.
Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations.
Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy.
Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
Communicate with incoming shift by logging pertinent information in the Pass On Log.
Ensure that all cash, check, and misc. departments are in balance at the end of each shift.
Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid.
Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel.
Receive and transmit mail, phone and written messages for guests on a confidential basis.
Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions.
Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures.
Handle special service requests including securing of guest valuables in safety deposit boxes.
Be very knowledgeable of the hotels brand priority members program.
Have thorough knowledge of emergency procedures
Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department.
Be able to move luggage or packages weighing up to 30 pounds
Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.
Other duties, as assigned, which the employee is capable of performing.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established.
Have knowledge about all emergency procedures and know how to act on them.
Be flexible in regard to your work schedule.
Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations.

QUALIFICATIONS

High school diploma or GED required; however post high school education or training preferred
Requires standing to a significant degree
Excellent customer service focus
Pleasant, professional, and helpful demeanor
Able to work a flexible schedule that will include nights, weekends, and holidays

Quick Apply

Refine Your Search

guest service agent jobs in walpole, ma

Part-Time Front Desk Agent

Front Desk Agent-Courtyard Norwood MA

Overnight Guest Services - Part Time

Guest Services Agent

Guest Service Agent (Full Time, $33.20 hourly)

Guest Service Agent - Full Time

Front Desk Agent

GUEST SERVICES AGENT (FULL TIME)

Reservations Agent

FT Overnight Front Desk Agent

Hotel Front Desk Agent

Guest Service Agent

Front of House Service Attendant - Bell/Door Attendant

Reservations and Communications Agent

Front Desk Agent

Overnight Front Desk Agent

Full-Time Night Auditor

Front Desk Agent

Guest Service Agent

Front Desk Agent

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