Top 95 Guest service agent Jobs in Walpole Ma

Guest Service Agent
Boston Harbor Hotel —Boston, MA
- $30.74 - $31.74 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
16h
Guest Service Agent - Full Time
Giri Hotel Management —Norwood, MA
- From $18 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Overnight Guest Services - Part Time
Giri Hotel Management —Norwood, MA
- From $19 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Front Desk Agent
The Liberty Hotel —Boston, MA
- $29.48 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply
7d
Front Desk Agent
Courtyard Boston Norwood/Canton —Norwood, MA
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Boston, MA
- $30.74 - $31.74 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
22h
Front Desk Agent
Residence Inn Dedham —Dedham, MA
- $17.50 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
12d
FT Overnight Front Desk Agent
Schulte Hospitality Group —Westwood, MA
- $22 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Agent-Courtyard Norwood MA
Coury Hospitality —Norwood, MA
- Full-time
- Writing skills
- English
- Hotel
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Services Agent
Staypineapple —Boston, MA
- $25 an hour
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hyatt House Boston/Waltham —Waltham, MA
- $20 an hour
- Full-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
6d
Front Desk Agent
The Colonnade Hotel —Boston, MA
- $25 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Reservations Agent - Hotel Commonwealth
Sage Hospitality —Boston, MA
- $31 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Commuter assistance
- Health insurance
12d
Reception Agent
The Atlas Hotel —Boston, MA
- $28 - $31 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
11d
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Agent
Apex Concierge Services Inc —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Guest Service Agent
AC Hotel Boston Cambridge —Cambridge, MA
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
12d
GUEST SERVICES AGENT (PART TIME)
Flik Hospitality Group —Ashland, MA
- $18 an hour
- Part-time
- Background check
- Hotel
- Accounting
- Commuter assistance
- Disability insurance
Quick Apply

I want to receive the latest job alert for guest service agent in walpole ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near walpole ma

Guest Service Agent

Boston Harbor Hotel -
Boston, MA

Apply Now

Job Details

Full-time
$30.74 - $31.74 an hour
16 hours ago

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone reception
Phone communication
Payment processing
Greeting customers
Customer satisfaction tracking
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Handling customer service requests
Safety equipment
Telephone systems
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Apply Now

Refine Your Search

guest service agent jobs in walpole ma

Guest Service Agent

Guest Service Agent - Full Time

Overnight Guest Services - Part Time

Front Desk Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

FT Overnight Front Desk Agent

Front Desk Agent-Courtyard Norwood MA

Guest Service Agent

Guest Services Agent

Guest Service Agent

Front Desk Agent

Reservations Agent - Hotel Commonwealth

Reception Agent

Front Desk Agent

Overnight Front Desk Agent

Front Desk Agent

Guest Service Agent

GUEST SERVICES AGENT (PART TIME)

I want to receive the latest job alert for guest service agent in walpole ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected