Top 259 Front office manager Jobs in Walt Disney World Fl

Front Office Manager
Sheraton Lake Buena Vista —Orlando, FL
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
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10d
Assistant Front Office Manager
Delta Hotels Celebration Orlando —Kissimmee, FL
- $54,000 - $56,000 a year
- Inventory management
- Mid-level
- Hotel
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Manager Front Office
Hilton Grand Vacations —Orlando, FL
- Full-time
- Computer literacy
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
5d
Assistant Front Office Manager - Loews Hotels Universal Orlando
Lakewood Regional Support Bldg —Orlando, FL
- Full-time
- Bachelor of Science
- English
- Mid-level
- Paid holidays
- Health insurance
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Front Desk Manager
Marriott International, Inc —Orlando, FL
- $56,000 - $70,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Front Office Manager
GF Hotels & Resorts USA —Kissimmee, FL
- Mid-level
- Hotel
- Accounting
- Health insurance
- Paid time off
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Sales Manager / VP of Sales Track | Timeshare Exit (In Person, Orlando)
Alpha Timeshare Consultants —Orlando, FL
- $60,000 - $200,000 a year
- Full-time
- Spanish
- Management
- English
Quick Apply
7d
Solar Elite Sales Manager
American Solar Association —Orlando, FL
- $185,000 - $320,000 a year
- Part-time
- Office
- Residential
- Recruiting
Quick Apply
Body Shop Manager
Asbury —Kissimmee, FL
- Full-time
- 18 years or older
- 7 years
- Dealership
- Paid training
- Paid parental leave
Quick Apply
14d
Assistant Front Office Manager
TOY 13 INC —Orlando, FL
- Weekends as needed
- Mid-level
- High school diploma or GED
- Business
Quick Apply
11d
Front Office Manager
Marriott International, Inc —Orlando, FL
- $60,000 - $65,000 a year
- Weekends as needed
- Inventory management
- 3 years
- Hotel
- Health insurance
- Dental insurance
Assistant Manager - Room Operations
Marriott International, Inc —Lake Buena Vista, FL
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
General Manager
MCR Hotels —Orlando, FL
- $85,000 - $95,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
Part time Overnight Desk Manager
Marriott International, Inc —Orlando, FL
- $26.92 - $33.65 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
Front Desk Supervisor
Westgate Resorts —Orlando, FL
- $1,850 - $1,950 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
5d
Resort Manager
Legacy Vacation Club LLC —Kissimmee, FL
- $90,000 - $100,000 a year
- Full-time
- Inventory management
- Recruiting
- Senior level
Quick Apply
Front Office Manager
Holiday Inn Orlando International Airport —Orlando, FL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Hilton Altamonte - Front Office Manager
Hilton Orlando/ Altamonte Springs —Altamonte Springs, FL
- Up to $56,000 a year
- Full-time
- Customer service
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Assistant Front Office Manager
Omni Hotels & Resorts —Champions Gate, FL
- Weekends as needed
- Computer literacy
- Writing skills
- English
Quick Apply
Operator / Receptionist
Florida Rights Restoration Coalition Inc —Orlando, FL
- $40,000 - $48,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level

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Front Office Manager

Sheraton Lake Buena Vista -
Orlando, FL

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Computer operation
Customer communication
Cash register operations
Property management systems (PMS)
Computer skills
Office management

Full Job Description

About Us

The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.

Essential Duties and Responsibilities

Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
Implement company and franchise programs.
Prepare forecasts and reports and assist in the development of the room’s budget.
Monitor and maintain the front office systems and equipment to ensure their optimum performance.
Track guest satisfaction surveys and maximize usage of the guest response tracking system.
Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs.
Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
Communicate both verbally and in writing to provide clear direction to staff.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
Regular attendance in conformance with the standards is essential to the successful performance of this position.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

Minimum of 2 years Front Desk experience, preferably in leadership role.
Proficient with PMS system.
Advanced knowledge of brand’s reward program.
Able to handle cash and credit transactions.
Computer literacy and financial management a must.
Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
General knowledge of local area attractions and transportation.
Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws.
Able to establish and maintain effective working relationships with associates and customers.
Able to make sound business decisions and take action quickly based on previous experience and good judgment.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Quick Apply

Refine Your Search

front office manager jobs in walt disney world fl

Front Office Manager

Assistant Front Office Manager

Manager Front Office

Assistant Front Office Manager - Loews Hotels Universal Orlando

Front Desk Manager

Front Office Manager

Sales Manager / VP of Sales Track | Timeshare Exit (In Person, Orlando)

Solar Elite Sales Manager

Body Shop Manager

Assistant Front Office Manager

Front Office Manager

Assistant Manager - Room Operations

General Manager

Part time Overnight Desk Manager

Front Desk Supervisor

Resort Manager

Front Office Manager

Hilton Altamonte - Front Office Manager

Assistant Front Office Manager

Operator / Receptionist

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