Top 4330 Financial systems manager Jobs in Waltham, Ma

Head of Customer Success (Remote)
Trane Technologies —Wellesley, MA
- $143,513.33 - $231,200.00 a year
- Full-time
- Remote
- Pass drug screening
- Analysis skills
- Continuous improvement
- Paid holidays
- Health insurance
3d
Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Quest Diagnostics —Marlborough, MA
- $130,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- Up to 50% travel
- Writing skills
- Fuel card
- Employee stock purchase plan
Quick Apply
6d
Assistant Manager - Library Administration
Tufts University —Medford, MA
- $55,600 - $83,400 a year
- Hybrid work
- Mid-level
- Office
- 3 years
Hospice Clinical Manager
All Care —Lynn, MA
- $110,000 - $122,000 a year
- Full-time
- Background check
- Nursing
- Microsoft Excel
- 403(b) matching
- Health insurance
Quick Apply
Hospice Registered Nurse (RN)
All Care —Winthrop, MA
- $52 - $57 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
VNA Clinical Manager
All Care —Lynn, MA
- $110,000 - $120,000 a year
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Health insurance
Quick Apply
Center Clinical Manager
Community Autism Services —Brockton, MA
- $90,000 - $115,000 a year
- Full-time
- 5 years
- Clinic
- Doctor of Philosophy
- Health insurance
- Dental insurance
Quick Apply
Business Training Manager - Waltham
More Than Words —Waltham, MA
- $52,000 - $57,749 a year
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
4d
Senior Plumbing Estimator/Project Manager
American Plumbing & Heating —Norwell, MA
- $80,000 - $90,000 a year
- Email
- Construction site
- Residential
- Travel
- Paid holidays
- Health insurance
Quick Apply
Hospice Admissions Nurse – Boston Area
All Care —Boston, MA
- $105,300 - $113,100 a year
- Full-time
- RN License
- Mid-level
- Driver's License
- 403(b) matching
- Mileage reimbursement
Quick Apply
EMDR Mental Health Therapist
Mental Health Matters Non Profit —Cambridge, MA
- $80,000 - $110,000 a year
- Part-time
- Hybrid work
- Google Workspace
- Licensed Clinical Social Worker
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Project Manager -Remote
Balyo Inc —Woburn, MA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- English
- Health savings account
- AD&D insurance
Quick Apply
Loan Administration Representative
Wrentham Cooperative Bank —Wrentham, MA
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
4d
Supervisor MRI Imaging Operations $20K Sign-On Incentive
Dana-Farber Cancer Institute —Chestnut Hill, MA
- $127,200 - $140,400 a year
- Full-time
- BLS Certification
- 3 years
- Master's degree
- Flexible schedule
Pharmacy Manager – Hematology/Oncology
HV Talent Group —Boston, MA
- $160,000 - $180,000 a year
- Full-time
- Microsoft Excel
- Hospital
- Data analysis skills
Quick Apply
4d
Strategic Accounts Manager, Life Sciences - Boston, MA
Equans —Massachusetts
- Full-time
- 7 years
- PMP
- Engineering
- Paid holidays
- Disability insurance
Facilities Manager
Belmont Medical Technologies —Billerica, MA
- $105,000 - $135,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
12d
Director of Nursing The Residence at Watertown Square
LCB Senior Living, LLC —Watertown, MA
- $115,000 - $125,000 a year
- Full-time
- Residential
- Recruiting
- In-person
- Paid holidays
- 401(k)
Quick Apply
10d
Lead Building Engineer
National Development/Cranshaw Construction —Burlington, MA
- $90,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Wellness program
- Disability insurance
Quick Apply
Assistant Property Manager
Farley White Management Company —Boston, MA
- $75,000 - $90,000 a year
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply

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financial systems manager jobs near waltham, ma

Head of Customer Success (Remote)

Trane Technologies -
Wellesley, MA

Apply Now

Job Details

Full-time
$143,513.33 - $231,200.00 a year
3 days ago

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
401(k) matching

Qualifications

Customer communication
Stakeholder engagement
Global team management
Continuous improvement
Data-driven problem-solving
International corporation experience
Cross-functional team management
Cross-functional communication
Analytics

Full Job Description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Virtual

Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions. Built on ServiceNow, we provide a single platform to manage all people, all physical locations, all assets, and all work - enabling data sharing across departments. Industries we serve through our SaaS applications include healthcare, life sciences, financial services, retail, government, higher education & enterprise. We are a software company that provides generous compensation, excellent benefits, and the opportunity to be surrounded by passionate team members that look out for each other.

As Nuvolo's Head of Customer Success, you will lead Nuvolo’s Global Customer Success team to the next level of maturity in delivering world class service to our clients, while maximizing retention and expansion opportunities. You will build a high performing team to ensure client satisfaction for all Nuvolo customers, while growing and mentoring members of the Customer Success team across multiple tiers. You will be responsible for leading a team focused on maximizing retention, identifying potential areas of expansion, and increasing engagement, advocacy, and references in our customer base. You will also oversee key executive relationships with our most strategic customers, ensuring maximum value and adoption is attainted by our platform capabilities.

What you will do:

Customer Retention & Growth

Own customer retention, Net Revenue Retention (NRR), and expansion goals across our customer base, and in collaboration with our sales and Go-To-Market strategy
Drive account growth outcomes: influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores, reduce churn and drive new business growth through greater advocacy and reference ability
Develop and execute a scalable customer success strategy that ensures customers realize maximum value
Drive a proactive customer engagement model that improves adoption, reduces churn, and increases expansion opportunities
Drive value for Nuvolo’s customers, ensuring they have the right products, services, and tools to accomplish their goals
Execute an industry-leading customer health scoring framework to predict risks and opportunities
Serve as a key leader for all post-sales escalations, in collaboration with the Head of Customer Experience, in order to ensure customer needs are appropriately prioritized

Leadership & Team Development

Build, scale, and mentor a world-class Customer Success team, including customer Success Managers and Partner Success Managers
Define career paths and develop talent through training, coaching, and performance management
Foster a customer-first culture that aligns with key business objectives

Customer Journey & Advocacy

Optimize the customer journey from onboarding to renewal and expansion
Build cross-functional relationships within Nuvolo to create a unified customer experience
Evolve current customer routines, including Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs), in order to achieve maximum engagement and value for our most high-value customers.
Identify and develop key customer advocates, collaborating with the Marketing organization to generate case studies, referrals, and success stories that maximize Nuvolo’s brand in the industry.

Cross-Functional Collaboration

Partner with Sales to ensure smooth customer handoffs occur, and there is optimal alignment on expansion strategies
Work closely with Product & Innovation leaders to deliver actionable customer insights that help influence our roadmap
Collaborate with marketing to drive customer engagement, content strategy, and advocacy programs
Align with Support and Professional Services to ensure a seamless post-sales experience
Work with other department leaders and teams to coordinate Path to Green efforts and ongoing delivery, support and operations

Data, Technology & Process Optimization

Mature the Customer Success playbook and account development strategy and provide senior management sponsorship to selected accounts
Evolve metrics and KPIs that showcase growth opportunities and engagement success
Own the narrative on customer success metrics, ensuring accurate forecasting of retention and expansion
Leverage Customer Success technology (e.g. Gainsight, Salesforce, etc.) to automate and scale engagement with customers and to optimize internal use
Continuously refine CSM playbooks, workflows, and reporting for efficiency and effectiveness

What you will bring:

10+ years’ experience in a Customer Success Leadership position, handling highly complex issues; strong leader with a track record of building and growing high performing teams
Outstanding communication skills at the C-Level: Both Written and Verbal Communications; Influences Without Authority and Manages Stakeholders Effectively
Deep experience leading and responding to complex critical incidents; You have demonstrated the ability to manage multiple initiatives at one time
Technical knowledge of complex systems
Previous experience directing and maximizing the benefits of collaborating with global teams
Excel in problem solving and have strong analytical skills, leverage data to drive decisions, and continuous improvement
You are a strong collaborator, communicator and work well cross-functionally
You have strong organizational skills and pursue measuring the impact of you and your team’s performance

Annual Base Salary Range or Hourly Base Pay Range:

$143,513.33 - $231,200.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

financial systems manager jobs in waltham, ma

Head of Customer Success (Remote)

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Assistant Manager - Library Administration

Hospice Clinical Manager

Hospice Registered Nurse (RN)

VNA Clinical Manager

Center Clinical Manager

Business Training Manager - Waltham

Senior Plumbing Estimator/Project Manager

Hospice Admissions Nurse – Boston Area

EMDR Mental Health Therapist

Project Manager -Remote

Loan Administration Representative

Supervisor MRI Imaging Operations $20K Sign-On Incentive

Pharmacy Manager – Hematology/Oncology

Strategic Accounts Manager, Life Sciences - Boston, MA

Facilities Manager

Director of Nursing The Residence at Watertown Square

Lead Building Engineer

Assistant Property Manager

I want to receive the latest job alert for financial systems manager in waltham, ma

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