Top 29 Senior it technician Jobs in Waltham, Ma

Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
6466 - Lab IT Support Engineer (Win11 upgrade) / Senior Validation Engineer
Verista, Inc. —Cambridge, MA
- $83.70 an hour
- Contract
- Laboratory experience
- Mid-level
- Windows
- Commuter assistance
- Paid parental leave
Quick Apply
13d
Senior Desktop Support Technician
Leader Bank —Arlington, MA
- $80,000 - $105,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Wellness program
- Paid holidays
Quick Apply
13d
IT Senior Technician
City of Cambridge, MA —Cambridge, MA
- $42.39 - $48.22 an hour
- Weekends as needed
- 5 years
- Mid-level
- Office
Senior Help Desk Technician II
Contact Government Services, LLC —Boston, MA
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior IT Support Specialist
XS Brokers Insurance Agency Inc —Quincy, MA
- $82,000 - $92,000 a year
- Computer science
- Computer Science
- Salesforce
10d
Senior IT Implementation Technician
Pixel Machinery —Boston, MA
- $90,000 - $120,000 a year
- Full-time
- Remote
- System design
- Mentoring
- Senior level
- AD&D insurance
- Health insurance
Quick Apply
7d
Senior IT Support Specialist, Desktop Services
STR —Woburn, MA
- $82,000 - $103,000 a year
- Email
- 5 years
- Windows
- High school diploma or GED
- Profit sharing
- Paid parental leave
Quick Apply
Senior Desktop Support Analyst
Plymouth Rock Assurance Corporation —Boston, MA
- $83,500 - $117,000 a year
- On call
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Commuter assistance
Quick Apply
Senior Technical Support Agent - East Coast, Night Shift
Yoodli AI Roleplays —Boston, MA
- $89,600 - $103,000 a year
- Night shift
- Remote
- Mentoring
- APIs
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Help Desk Technician
Contact Government Services, LLC —Boston, MA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior Technical Support Engineer
Boston Dynamics —Waltham, MA
- $60,728 - $75,910 a year
- Computer science
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Onsite Senior Technician
Custom Computer Specialists —Boston, MA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment
RG Vanderweil.com —Boston, MA
- Full-time
- Hybrid work
- 5 years
- Windows
- Senior level
Quick Apply
Technology - Technology Operations Specialist III
Metro Credit Union —Chelsea, MA
- $37 - $47 an hour
- On call
- 5 years
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior NOC Technician
FIRSTLIGHT —Somerville, MA
- $25 - $35 an hour
- Hybrid work
- 5 years
- Continuous improvement
- Mentoring
Quick Apply
14d
Senior Application Support Engineer
Bain Capital —Boston, MA
- $125,000 - $145,000 a year
- Full-time
- 5 years
- Research
- SQL
- Health insurance
Sr. Help Desk Analyst
Veolia —Boston, MA
- $85,000 - $100,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
19h
Senior Service Desk Technician (Boston, MA-Hybrid)
Edelman Financial Engines, LLC —Boston, MA
- $48,800 - $65,100 a year
- Hybrid work
- 6 years
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Sr. Client Service Analyst, ITS-Service Desk
Boston Medical Center —Boston, MA
- $26.92 - $37.74 an hour
- Full-time
- Writing skills
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance

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senior it technician jobs near waltham, ma

Senior IT Support Engineer

A Fast Growing AI Robotics Company
Cambridge, MA

Quick Apply

Job Details

Full-time | Contract
$55 - $65 an hour

Benefits

Commuter assistance
Disability insurance
401(k)
Flexible spending account
Life insurance

Qualifications

Jira
Asset management
Endpoint Security
Cloud identity and access management (IAM)
Zero Trust security
Knowledge management
Google Workspace
Mobile device support
Okta
Linux support
Wireless networking
Ansible
Wireless access points
Startup experience
Tooling
CrowdStrike Falcon
Google Meet
ISO standards
5 years
Infrastructure as Code (IaC)
Operations coordination
iOS
AI tools proficiency
Zoom
SOC 2
Windows
Android
Network infrastructure
Bash
Information security compliance

Full Job Description

HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle management, identity and access, conference room technology, and Tier 1/2 support.

In this role, you’ll help shape onboarding, device management, service desk operations, and workplace technology processes while delivering high-quality support across Linux, macOS, Windows, iOS, and Android environments. This is a hands-on, customer-facing role for someone who takes ownership, continuously improves processes, and thrives in fast-paced technical environments.

The ideal candidate is proactive, highly organized, technically versatile, and passionate about delivering exceptional user support experiences.

As a Senior IT Support Engineer, you'll:

Own end-to-end onboarding and offboarding processes, including device provisioning, account setup, access management, hardware recovery, and secure deprovisioning.
Provide Tier 1/2 support for devices, accounts, productivity tools, connectivity, conference room technology, and end-user systems across Linux, macOS, Windows, iOS, and Android environments.
Manage device lifecycle operations, including procurement, imaging, shipping, inventory management, refreshes, MDM enrollment, and secure asset disposal.
Support and improve conference room and A/V systems, including meeting support, troubleshooting, new room buildouts, and vendor coordination.
Maintain ticket queue health, SLA performance, documentation, runbooks, and user-facing knowledge base content.
Coordinate with external IT vendors, contractors, and service providers to support operational needs and escalations.
Partner cross-functionally on IT infrastructure, identity management, networking, security tooling, and operational improvement initiatives.
Identify process gaps and drive continuous improvement across onboarding, asset management, ticket workflows, documentation, and user support operations.
5+ years of experience in end-user IT support with progressive ownership and operational responsibility
Hands-on support experience across Linux, macOS, and Windows environments
Proficiency supporting iOS and Android devices
Familiarity with MDM platforms such as Fleet, JumpCloud, Intune, or JAMF
Knowledge of identity and access management platforms, including Okta, JumpCloud, or Azure AD/Entra ID
Proficiency administering Google Workspace and supporting productivity tooling
Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice
Working knowledge of networking concepts including DHCP, DNS, VLANs, VPNs, Wi-Fi, and firewall fundamentals
Familiarity with virtualization platforms such as VMware or Proxmox
Ability to perform light scripting or automation using Bash, PowerShell, or Python
Strong troubleshooting, communication, documentation, and organizational skills
Ability to work independently in fast-paced environments while delivering excellent end-user support
Ability to lift up to 40 lbs. and work within office, lab, network closet, and infrastructure environments
Ability to travel occasionally to support office operations, buildouts, or hardware deployments

Preferred Qualifications:

Background supporting highly technical engineering organizations such as robotics, AI, embedded systems, or ML teams
Familiarity with Cisco Meraki, Fortigate, or similar networking platforms
Knowledge of conference room A/V systems and collaboration platforms such as Google Meet, Zoom Rooms, Pexip, Logitech, Crestron, or Poly
Familiarity with CrowdStrike or modern endpoint security platforms
Familiarity with AWS or other cloud infrastructure platforms
Knowledge of infrastructure automation or infrastructure-as-code tooling such as Terraform, Pulumi, or Ansible
Familiarity with zero-trust networking or remote access tools such as Tailscale
Background supporting environments aligned with SOC 2, ISO 27001, or similar compliance standards
Experience working in startup or high-growth technology environments
Familiarity with AI productivity tools such as Claude, ChatGPT, or Gemini

Benefits:

Pre-tax commuter benefits
Employer (HireArt) subsidized Healthcare Benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package

Commitment: This is a full-time, 12-month contract position staffed via HireArt. This position will be onsite and available to candidates who are local to the Cambridge, MA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Quick Apply

Refine Your Search

senior it technician jobs in waltham, ma

Senior IT Support Engineer

6466 - Lab IT Support Engineer (Win11 upgrade) / Senior Validation Engineer

Senior Desktop Support Technician

IT Senior Technician

Senior Help Desk Technician II

Senior IT Support Specialist

Senior IT Implementation Technician

Senior IT Support Specialist, Desktop Services

Senior Desktop Support Analyst

Senior Technical Support Agent - East Coast, Night Shift

Senior Help Desk Technician

Senior Technical Support Engineer

Onsite Senior Technician

Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment

Technology - Technology Operations Specialist III

Senior NOC Technician

Senior Application Support Engineer

Sr. Help Desk Analyst

Senior Service Desk Technician (Boston, MA-Hybrid)

Sr. Client Service Analyst, ITS-Service Desk

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