Top 376 Technical support Jobs in Waltham, Ma

Support Engineer/Field Technician
Velonex Technologies —Boston, MA
- $30 - $34 an hour
- Full-time
- Hybrid work
- Google Workspace
- Ability to walk for extended periods
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
Senior IT Support Specialist (Regional)
Leidos —Boston, MA
- $65,650 - $118,675 a year
- Full-time
- Computer Science
- Office
- Travel
7d
IT Technician
DO & CO —Boston, MA
- $75,000 - $78,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
10d
End User Support Specialist
Anika Therapeutics —Bedford, MA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health savings account
- Employee stock purchase plan
Quick Apply
Lab Computing Technician
Zifo —Waltham, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support-Tier I Technician - Herb Chambers
Asbury —Brookline, MA
- $30 - $35 an hour
- Full-time
- Dealership
- 5 years
- Mid-level
Quick Apply
Technical Support Full-Time
OnPage —Waltham, MA
- Full-time
- Data analysis skills
- Mid-level
- SQL
Desktop Support Specialist/Helpdesk
Rockland Federal Credit Union —Canton, MA
- $28.80 - $29.50 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- AD&D insurance
Quick Apply
Desktop and Field Sales Support Specialist
Cogent Biosciences —Waltham, MA
- $35 - $42 an hour
- Azure
- Microsoft Outlook
- Mid-level
- Free parking
- Paid parental leave
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Waltham, MA
- $45,000 - $58,000 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
IT Support Engineer
ZoomInfo Technologies LLC —Waltham, MA
- $51,100 - $80,300 a year
- Mid-level
- Office
- Windows
8d
Technology Support Specialist
Medford Public Schools —Medford, MA
- $60,000 - $70,000 a year
- Full-time
- School experience
- Mid-level
Support Technician
MOTU, Inc. —Cambridge, MA
- Full-time
- Office
- Windows
- Bachelor's degree
Associate Technology Consultant Level 1 - MA
iCorps Technologies —Woburn, MA
- $60,000 a year
- Call employer
- Computer science
- Computer Science
- Bachelor's degree
- 401(k)
- Paid time off
IT Helpdesk Specialist
MORSE Corp —Cambridge, MA
- $60,000 - $100,000 a year
- Research
- Mid-level
- Windows
Quick Apply
Helpdesk Level 1 & 2 (Contract Position)
CyberFire IT Solutions —Lexington, MA
- $30 - $40 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
2d
Technical Support Data Representative II
Zoll Medical Corporation —Chelmsford, MA
- $31 - $40 an hour
- On call
- Research
- Mid-level
- Windows
IT Support Specialist
Ovation Workplace Services Inc —Waltham, MA
- $45,000 - $62,400 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Quick Apply
Help Desk Technician
TeamLogic IT of Northeast Massachusetts —Woburn, MA
- Full-time
- Hybrid work
- Office
- Windows
- 3 years
- Work from home
Quick Apply
Senior Desktop Support Analyst
Plymouth Rock Assurance Corporation —Boston, MA
- $83,500 - $117,000 a year
- On call
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Commuter assistance
Quick Apply
8d

I want to receive the latest job alert for technical support in waltham, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near waltham, ma

Support Engineer/Field Technician

Velonex Technologies
Boston, MA

Quick Apply

Job Details

Full-time
$30 - $34 an hour

Benefits

Mileage reimbursement
Health insurance
Paid time off
401(k) matching
Opportunities for advancement

Qualifications

Performance monitoring
Non-technical user support
Teamwork
Interpersonal skills
Server backup and recovery
Microsoft Exchange
Windows
Firewall
IT monitoring tools
Email configuration (technical support)
Cloud service support
Computer hardware
Desktop (troubleshooting support)
VMware
Desktop administration
Active Directory management
Help desk

Full Job Description

Do you thrive in a fast-paced, ever-changing environment where no two days are the same? Are you energized by solving complex technical challenges, working with a wide variety of technologies, and supporting clients across diverse industries? If you're looking for an opportunity to continuously expand your technical expertise while delivering exceptional customer service, we'd love to meet you.

Working in a Managed Services Provider (MSP) environment is both rewarding and challenging. You'll gain hands-on experience with a broad range of technologies, infrastructures, and business environments while collaborating with clients who rely on your expertise to keep their organizations running. Every day presents new opportunities to learn, problem solve and make a meaningful impact.

As a recipient of the “MSP 501 Award from Channel Futures”, we're proud to be recognized as one of the industry's top managed service providers. Join a team that values technical excellence, continuous learning, and outstanding client service.

If you are a skilled Support Engineer/Field Technician, we have a place for you. You will provide technical support for a diverse client base, assisting with computer systems, hardware, software, and network infrastructure—but above all, you'll be helping people. If delivering white-glove service while continuously expanding your IT knowledge is what motivates you, this role is for you.

You'll respond to support requests, perform diagnostics, troubleshoot technical issues, and implement effective solutions both remotely and onsite.

Location Requirements

Candidates must currently reside within 30–45 minutes of North Boston, MA (including areas such as Haverhill, Medford, Somerville, Lowell, and surrounding communities).

This is a hybrid position that primarily works from home, with onsite client visits throughout the Greater Boston Metro area approximately 3–5 days per week. A reliable personal vehicle is required (public transportation is not sufficient). Mileage reimbursement is provided.

Key Responsibilities

Provide onsite and remote end-user support.
Manage and support client IT infrastructure, including VMware environments, switches, storage devices, routers, firewalls, servers, workstations, and mobile devices.
Create and maintain technical documentation, procedures, and reports.
Serve as first-level technical support while escalating issues as appropriate.
Participate in after-hours support when required.
Deliver exceptional customer service while effectively managing multiple priorities in a dynamic MSP environment.
Troubleshoot a wide variety of hardware, software, networking, and cloud technologies across multiple client environments.

Minimum Qualifications

Experience supporting Microsoft 365, Microsoft desktop and server operating systems, Microsoft Exchange, Active Directory, IIS, and Terminal Services.
Strong networking knowledge including TCP/IP, DNS, DHCP, routing, VLANs, IPsec and SSL VPNs, firewalls, and wireless networking.
Experience with storage arrays, backup and replication solutions, and monitoring systems.
Strong troubleshooting and problem-solving skills.
Ability to work independently, remain composed under pressure, and communicate effectively with both technical and non-technical users.

Preferred Qualifications

Certifications and/or experience with VMware, Fortinet (FortiGate), Microsoft, and Cisco technologies.
Experience with Trend Micro, Dell servers and storage, Symantec Backup Exec, Enterprise Vault, Veeam, CrashPlan, Google Workspace, and Apple products.
Previous experience working for a Managed Services Provider (MSP) utilizing Remote Monitoring and Management (RMM) tools.
Experience designing and implementing IT solutions tailored to client business needs.
Experience deploying and supporting VMware virtual infrastructure; Hyper-V experience is a plus.
Experience troubleshooting and deploying macOS systems.

Benefits

We believe in investing in our team and providing the support you need to thrive both professionally and personally.

Competitive base salary
Performance-based bonus pool participation
Generous paid time off (PTO)
Comprehensive, high-quality health insurance
401(k) with company matching
Company-paid, approved technical certifications
Ongoing professional development and career growth opportunities
A healthy work-life balance with a flexible, supportive team culture

Physical Requirements

Ability to stand, sit, and walk for extended periods.
Ability to lift, push, or pull up to 40 pounds.

If you want to work for a company that offers great benefits, good work/life balance and many opportunities to develop and grow Velonex is a good company to join. Velonex Technologies fosters an environment that is both challenging and rewarding – fast-paced fun environment with a talented team of smart people who care. Velonex strives to create an atmosphere of teamwork that allows for personal growth and development with a history of great retention and advancement opportunities. We deliver technical excellence manifested in the high quality, reliability, and manageability of client networks.

*EEO Statement*

Velonex Technologies is an equal opportunity employer.

Our Core Values are who we are and in everything we do:

· We serve others

· We are committed to continuous improvement

· We are learners & sharers of knowledge

· We strive for excellence

· We do everything with honesty and integrity

Job Type: Full-time

Pay: $30.00 - $34.00 per hour

Benefits:

401(k) matching
Health insurance
Paid time off

Application Question(s):

Do you have your own vehicle to visit clients on-site?
Are you ok with traveling to on-site clients within the Boston Metro area?
Do you live 30 mins from Haverhill, Medford, Somerville, or Lowell?
Do you live North of Boston area?

Experience:

Help desk: 2 years (Required)
Windows: 2 years (Required)

Work Location: On the road

Quick Apply

Refine Your Search

technical support jobs in waltham, ma

Support Engineer/Field Technician

Senior IT Support Specialist (Regional)

IT Technician

End User Support Specialist

Lab Computing Technician

IT Support-Tier I Technician - Herb Chambers

Technical Support Full-Time

Desktop Support Specialist/Helpdesk

Desktop and Field Sales Support Specialist

Desktop Support Technician

IT Support Engineer

Technology Support Specialist

Support Technician

Associate Technology Consultant Level 1 - MA

IT Helpdesk Specialist

Helpdesk Level 1 & 2 (Contract Position)

Technical Support Data Representative II

IT Support Specialist

Help Desk Technician

Senior Desktop Support Analyst

I want to receive the latest job alert for technical support in waltham, ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected