Top 17 Hotel front desk supervisor Jobs in Walton, Ky

Front Desk Supervisor
Westin Cincinnati —Cincinnati, OH
- $20 - $22 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
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4d
Assistant General Manager
Hilton Garden Inn Florence Cincinnati Airport South —Florence, KY
- Mid-level
- Hotel
- Front desk
- Paid holidays
- Disability insurance
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Front Desk- Candlewood Suites
Candlewood Suites South Cincinatti —Erlanger, KY
- $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
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6d
Front Desk Agent
Cincinnati's Fidelity Hotel —Cincinnati, OH
- $17 - $20 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
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9d
Front Office Manager
Cincinnati Marriott at RiverCenter —Covington, KY
- Weekends as needed
- Microsoft Outlook
- Basic math
- Hotel
- Disability insurance
- Health insurance
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7d
Hotel Front Office Supervisor
Homewood Suites by Hilton Newport —Newport, KY
- Evening shift
- Mid-level
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
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7d
Hotel Front Desk
TownePlace Suites by Marriott Cincinnati Airport South —Florence, KY
- $13 - $15 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
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Front Desk Manager
Fairfield Inn & Suites Newport Cincinnati —Newport, KY
- $16 - $18 an hour
- Mid-level
- Microsoft Office
- Hotel
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11d
Front Desk / Night Audit
SpringHill Suites Cincinnati Airport South —Florence, KY
- From $16 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
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Front Desk Supervisor
Residence Inn Cincinnati Downtown - The Phelps —Cincinnati, OH
- $16 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
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3d
Front Office Manager
Hampton Inn & Suites Cincinnati/Kenwood —Cincinnati, OH
- $17 - $19 an hour
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
- Flexible schedule
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11d
Hotel Front Desk
TownePlace Suites Cincinnati Downtown —Cincinnati, OH
- $14 - $16 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Front Desk Supervisor - 21c Hotel Cincinnati
Main And Vine —Cincinnati, OH
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Hotel Front Desk
Home2 Suites by Hilton Cincinnati Oakley —Cincinnati, OH
- $14 - $16 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Hotel Reservations (GSCA)
Rising Star Casino Resort —Rising Sun, IN
- $14 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Night Auditor
Ramada By Wyndham Sparta KY —Sparta, KY
- $13 - $15 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick Apply
Front Desk Agent
Westin Cincinnati —Cincinnati, OH
- $16 - $17 an hour
- Full-time
- Military
- Office
- Hotel
- Disability insurance
- Health insurance
Quick Apply

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Assistant General Manager
Hilton Garden Inn Florence Cincinnati Airport South —Florence, KY
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Overnight Front Office Supervisor - Hilton Columbus Downtown
Hilton —Columbus, OH
Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery.
3d
Guest Service Representative
Columbus Airport Marriott —Columbus, OH
Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues. Greet guests upon arrival, check them in, and provide…
$15.00 - $16.50 an hour
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5d

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Front Desk Supervisor

Westin Cincinnati -
Cincinnati, OH

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Job Details

Full-time
$20 - $22 an hour
4 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

About Us

Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all — as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $20.00 - $22.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.

Essential Duties and Responsibilities

Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement.
Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote •HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

One year experience in customer service in hospitality or similar industry.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to access and accurately input information using a moderately complex computer system.
Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Refine Your Search

hotel front desk supervisor jobs in walton, ky

Front Desk Supervisor

Assistant General Manager

Front Desk- Candlewood Suites

Front Desk Agent

Front Office Manager

Hotel Front Office Supervisor

Hotel Front Desk

Front Desk Manager

Front Desk / Night Audit

Front Desk Supervisor

Front Office Manager

Hotel Front Desk

Front Desk Supervisor - 21c Hotel Cincinnati

Hotel Front Desk

Hotel Reservations (GSCA)

Night Auditor

Front Desk Agent

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