Top 15 Guest service agent Jobs in Wareham, Ma

Guest Service Agent - Part Time
Giri Hotel Management —Plymouth, MA
- From $19 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Guest Services - Front Desk Agent - New Bedford Harbor Hotel, New Bedford, MA
Lafrance Hospitality —New Bedford, MA
- $16 - $17 an hour
- Part-time
- Hotel
- Entry level
- Paid training
- Employee discount
Quick Apply
10d
Guest Services Supervisor
John Carver Inn & Spa —Plymouth, MA
- $23 - $25 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Front Desk Agent
Anadi Hotels —Middleborough, MA
- Part-time
- Hotel
- Organizational skills
- Communication skills
Quick Apply
Guest Services - Night Audit
Anadi Hotels —Middleborough, MA
- Hotel
- Organizational skills
- Computer skills
Quick Apply
Guest Service Representative
Fairfield Inn & Suites Somerset —Somerset, MA
- From $18 an hour
- 8 hour shift
- Hotel
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Gulph Creek Hotels —Oak Bluffs, MA
- $22 - $23 an hour
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Night Auditor
Sea Crest Beach Resort —North Falmouth, MA
- $20 - $23 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Guest Service Representative
MARGARITAVILLE RESORT CAPE COD —Hyannis, MA
- $18 an hour
- Word processing
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
MVII Hotel Management LLC —Oak Bluffs, MA
- $23 an hour
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Night Auditor
Hersha Hospitality Management, LP —North Falmouth, MA
- $20 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Wellness program
- Commuter assistance
General Manager
Shore Haven Inn —Falmouth, MA
- $80,000 a year
- Overtime
- Sales
- Writing skills
- Hotel
- Paid holidays
Quick Apply

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Guest Services Supervisor
John Carver Inn & Spa —Plymouth, MA
This position assists the Guest Service Manager with overseeing the safe and efficient operation of the front desk, maximizes profitability, and ensures high…
$23 - $25 an hour
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Guest Service Representative
John Carver Inn & Spa —Plymouth, MA
Process payments and maintain accurate records of guest transactions. This includes effective reservation sales, handling all guest accounts efficiently and…
$17 an hour
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Guest Service Agent
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guest service agent jobs near wareham, ma

Guest Service Agent - Part Time

Giri Hotel Management -
Plymouth, MA

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Job Details

Part-time
From $19 an hour

Benefits

401(k) matching
Employee discount

Qualifications

French
Guest reservation booking
Customer communication
Hotel and accommodations payment processing
Maintaining an organized workspace
Payment processing
Greeting customers
High school diploma or GED
Handling customer service requests
Productivity software
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Standard operating procedures (SOPs)
Entry level

Full Job Description

Job Description

We are seeking a friendly, customer service focused Guest Service Agent to join our team at Cambria Plymouth. This is a Part Time position located in Plymouth, MA. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we’d like to meet you.

Job Description

Work Performed

As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect role for you.

Manage online, phone and in-person room reservations in sometimes fast-paced environment
Communicate relevant shift information to next shift and direct supervisor
Welcome guests, check them in/out, distribute room keys and explain the hotel’s amenities
Take payment and resolve any payment discrepancies
Respond to guest issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special guest requests
Keep workstations and equipment clean, organized, and in good working order
Perform duties as outlined in the training procedures, following standard operating procedures
Assist with other departments when necessary
Performs other duties as assigned, requested or deemed necessary by management

Requirements

High school education or equivalent experience
1 or more full years employment experience in a related position
Must be able to work onsite at the hotel location
Hours required: Part Time 16-24 hours per week for Morning (AM);Afternoon (PM);Evening;Must be flexible;Weekends/ Holidays
At least 1 year of hospitality experience preferred
Proficiency in the English language
Willingness to learn new technology platforms
Ability to stand at front desk for long periods of time
Ability to lift/push up to 50 lbs. guest luggage; limited
Ability to work independently
Ability to maintain a friendly, cheerful and courteous demeanor at all times

Additional Preferred Skills/Qualities

Previous customer facing experience preferred
Knowledge of Microsoft suite
Second language is a plus, preferably Spanish or French

Compensation

$19 Hourly

Benefits

Optional 401k with employer match
Employee discounts at participating hotels
Option to sign up for on-demand pay with DailyPay
Refer a friend – get paid extra when they join our team!
Bonuses for name recognition and guest score
Opportunities to grow – one of the fastest-growing hotel companies

How To Apply

Apply HERE. Applications submitted by any other channel will not be considered.

About Cambria Plymouth

Indulge in a distinct experience at the Cambria® Hotel Plymouth, where little indulgences like upscale amenities and premium guest rooms make for an inspiring stay. Our ideal location close to historic Plymouth Rock, Cape Cod National Seashore, and the Colony Place Shopping Complex gives you the opportunity to plan the ultimate Massachusetts getaway, whether you’re visiting the area for work or leisure.

About Giri Hotels

Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.

We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.

You are right for the team if you are:

Happy – nice to be around and friendly
Humble – willing to learn
Helpful – team player, always willing to pitch in, looking for ways to be productive

Giri Hotel Management has been recognized for its growth in the hospitality industry. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.

Watch A Brief Video To Learn More About Us

Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

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