Top 171 Patient access representative Jobs in Wareham, Ma

Patient Service Coordinator Call Center - Martha's Vineyard Hospital
Martha's Vineyard Hospital, Inc. —Oak Bluffs, MA
- $21.32 - $44.22 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Computer literacy
- Opportunities for advancement
Quick Apply
Patient Care Coordinator
Optum —Plymouth, MA
- $18 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- OSHA
- AD&D insurance
- Employee stock purchase plan
Administrative Clerk - Part-Time
Southcoast Behavioral Health —Dartmouth, MA
- $18 - $21 an hour
- Part-time
- Adults
- High school diploma or GED
- Entry level
13d
Medical Receptionist
Bay State Physical Therapy —Carver, MA
- $19 - $21 an hour
- Full-time
- High school diploma or GED
- Outpatient
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Services Specialist
Bookmark Medical —Fall River, MA
- $20 - $30 an hour
- Full-time
- Administrative experience
- Communication skills
- Entry level
- Health savings account
- Health insurance
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Medical Call Center Rep
HealthFirst Family Care Center, Inc. —Fall River, MA
- $20.50 - $23.50 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Continuing education credits
- Paid holidays
Quick Apply
PATIENT ACCESS REPRESENTATIVE- Emergency Dept Evenings
Beth Israel Lahey Health —Plymouth, MA
- $18.81 - $33.00 an hour
- Part-time
- High school diploma or GED
- ER
- Typing
14d
Patient Access Intake Representative
Southcoast Health System, Inc. —Wareham, MA
- $18.40 - $28.65 an hour
- Part-time
- Microsoft Excel
- Hospital
- Mid-level
- 403(b) matching
- Tuition reimbursement
Public Safety Mont-Front Desk
Southcoast Health System, Inc. —New Bedford, MA
- $19.50 - $27.50 an hour
- Per diem
- Hospital
- Administrative experience
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
Patient Access Representative
Southcoast Health System, Inc. —Dartmouth, MA
- $17.86 - $28.76 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- 403(b) matching
- Tuition reimbursement
Urgent Care Receptionist (Per Diem, Multiple Locations)
Cape Cod Healthcare —Plymouth, MA
- $21.12 - $25.33 an hour
- Rotating weekends
- Urgent Care
- Administrative experience
- Computer skills
Patient Access Representative - SM1
Martha's Vineyard Hospital, Inc. —Oak Bluffs, MA
- $21.32 - $44.22 an hour
- Part-time
- Computer literacy
- HIPAA
- English
- Opportunities for advancement
Quick Apply
Central Scheduler
Beth Israel Lahey Health —Plymouth, MA
- $18.81 - $33.00 an hour
- Full-time
- Hospital
- Medical office experience
- Mid-level
Office Staff Coordinator/Scheduler - Emergency Department
Southcoast Health System, Inc. —New Bedford, MA
- $17.22 - $28.56 an hour
- Part-time
- Mid-level
- Administrative experience
- Computer skills
- 403(b) matching
- Tuition reimbursement
Administrative Assistant
High Point & Affiliated Organizations —New Bedford, MA
- $21 - $26 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Current TB test
- Continuing education credits
- Disability insurance
Quick Apply
Patient Care Representative
42 North Dental —Plymouth, MA
- Dental office
- HIPAA
- Entry level
Quick Apply
2d
Scheduling Access Specialist, Medical Clinic (Falmouth)
Cape Cod Healthcare —Falmouth, MA
- $22.79 - $26.74 an hour
- Full-time
- Urgent Care
- HIPAA
- English
Patient Care Representative
Cape Cod Healthcare —Hyannis, MA
- $20.60 - $23.75 an hour
- Part-time
- English
- High school diploma or GED
- Computer skills
2d
Patient Services Representative
Cape Cod Orthopedics and Sports Medicine —Sandwich, MA
- $20.00 - $22.50 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Medical terminology
- Paid holidays
- 401(k)
Quick Apply
9d
Surgical Scheduler General Surgery Plymouth
Beth Israel Lahey Health —Plymouth, MA
- $21.00 - $28.26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Surgery

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Patient Service Coordinator Call Center - Martha's Vineyard Hospital

Martha's Vineyard Hospital, Inc. -
Oak Bluffs, MA

Quick Apply

Job Details

Full-time
$21.32 - $44.22 an hour

Benefits

Opportunities for advancement

Qualifications

Computer operation
Phone communication
Computer literacy
Triage
Patient demographics
High school diploma or GED
Healthcare referral management
Clinical data entry
Health insurance knowledge
Quality data entry
Customer data entry

Full Job Description

Site: Martha's Vineyard Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Under direction, receives incoming phone calls and online requests from both patients and referring providers interested in accessing care. Verifies patient information and utilizes decision trees and other guidelines to schedule patient visits and coordinate care. Ensures that patients, referring providers and other customers receive timely, efficient and high-quality service. This is a telephone/computer-based position; there is limited to no face-to-face interaction with patients or other customers.

Does this position require Patient Care?
No

Essential Functions

Functions as the front line of the organization to coordinate registration and initiate scheduling for new patient appointments.

Verifies and updates patient demographic, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of scheduling of an appointment.

Answers telephone, takes accurate and detailed messages using professional and courteous customer service techniques.

Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise.

Maintains confidentiality and privacy consistent with HIPAA guidelines.

Completely and accurately transcribes call, referral and scheduling information

Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians.

Qualifications

Job Description

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
customer service work experience, specifically in a contact/call center environment 0-1 year required experience in a medical office or health care setting, with Epic experience 0-1 year preferred

Knowledge, Skills and Abilities

Excellent customer service skills.
Knowledge of basic computer skills, including demonstrated ability to effectively use of Microsoft Outlook, Excel and general data entry concepts and search functionality.
Strong communication, interpersonal and team skills.
Ability to exercise judgment in dealing with sensitive, confidential information.
Detail-oriented with the ability to enter information accurately on paper and into electronic systems.
Ability to handle a high volume of calls and work in a fast-paced environment.
Requires ability to translate the request of the patient or referring office into the appropriate action – appointment scheduling or cancelling, message to the provider, update insurance or demographic information – using the tools and protocols available.
Requires an in-depth knowledge of the referral triage processes and knowledge of insurance stipulations that may affect appointment scheduling.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

One Hospital Road

Pay Range

$21.32 - $44.22/Hourly

Grade

SM1207

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Refine Your Search

patient access representative jobs in wareham, ma

Patient Service Coordinator Call Center - Martha's Vineyard Hospital

Patient Care Coordinator

Administrative Clerk - Part-Time

Medical Receptionist

Patient Services Specialist

Medical Call Center Rep

PATIENT ACCESS REPRESENTATIVE- Emergency Dept Evenings

Patient Access Intake Representative

Public Safety Mont-Front Desk

Patient Access Representative

Urgent Care Receptionist (Per Diem, Multiple Locations)

Patient Access Representative - SM1

Central Scheduler

Office Staff Coordinator/Scheduler - Emergency Department

Administrative Assistant

Patient Care Representative

Scheduling Access Specialist, Medical Clinic (Falmouth)

Patient Care Representative

Patient Services Representative

Surgical Scheduler General Surgery Plymouth

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