Top 351 Services remote customer support Jobs in Warner Robins, Ga

Production Underwriter- Workers' Compensation
Stonetrust Commercial Insurance Company —Georgia
- $55,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Local Driver
Perdue Farms Inc —Perry, GA
- Customer service
- Local
- CDL A
10d
Territory Sales Engineer
Telesis Technologies, Inc., A Hitachi Group Company —Georgia
- Full-time
- Remote
- Background check
- 5 years
- Engineering
- Travel reimbursement
- Relocation assistance
Quick Apply
Regional Driver
Perdue Farms Inc —Perry, GA
- Customer service
- CDL A
- Mid-level
Retail Sales Associate - Savannah
Wells Enterprises —Georgia
- $23 - $24 an hour
- Full-time
- Computer literacy
- Merchandising
- Mid-level
Field Reimbursement & Payer Relations Manager - Remote
Avanos Medical —Georgia
- $135,000 - $157,000 a year
- Full-time
- Up to 50% travel
- HIPAA
- Bachelor's degree
- Health insurance
- 401(k) matching
U.S. Commercial Sales Leader
IKO Industries —Georgia
- Full-time
- Product management
- Travel
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Call Center/Customer Service Rep
Automated Health Systems —Macon, GA
- $14 - $17 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
Remote Response Associate, Roadside Assistance (CSR)
Agero —Macon, GA
- $16.25 an hour
- Weekends as needed
- Remote
- Background check
- Hospitality
- Criminal background check
- Paid training
- Paid holidays
Quick Apply
11d
Service Agent
Robins Financial Credit Union —Warner Robins, GA
- Full-time
- Travel
- Financial services
- 1 year
- AD&D insurance
- Paid holidays
Quick Apply
3d
Client Support Analyst II
LayerCake Technologies —Macon, GA
- On call
- Remote
- Mid-level
- Travel
- In-person
- Paid holidays
- Disability insurance
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Macon, GA
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Medical Support Assistant (Advanced)
US Veterans Health Administration —Perry, GA
- $45,409 - $59,031 a year
- Online Application
- Background check
- Pass drug screening
- English
- Paid parental leave
- Paid holidays
2d
Hybrid Helpdesk / Field Technician
DealerIT —Macon, GA
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
5d
IT Support Professional
Invision Technologies —Macon, GA
- $35,000 - $60,000 a year
- Full-time
- Azure
- High school diploma or GED
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Supervisory Store Associate
US Defense Commissary Agency —Robins AFB, GA
- $17.82 - $22.68 an hour
- Part-time
- Background check
- 18 years or older
- Pass drug screening
- On-the-job training
10d
Truck Driver Recruiter (Remote)
Bobcat Transport —Macon, GA
- Choose your own hours
- Customer service
- Computer literacy
- Computer skills
Quick Apply
Help Desk Technician
Southeast Regional Technology Group —Macon, GA
- $35,000 - $45,000 a year
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
TDSSe Technical Writer/Editor Jr.
Koniag Government Services —Warner Robins, GA
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Health insurance
Supervisory Health System Specialist
US Military Treatment Facilities under DHA —Robins AFB, GA
- $74,678 - $97,087 a year
- Online Application
- Background check
- Current TB test
- Pass drug screening
- Loan repayment program
8d

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services remote customer support jobs near warner robins, ga

Production Underwriter- Workers' Compensation

Stonetrust Commercial Insurance Company -
Georgia

Quick Apply

Job Details

Full-time
$55,000 - $100,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Underwriting verification process
Sales negotiation
Phone inquiries
Customer communication
Agency management
Pricing
Customer relationship building
Email customer support
Customer retention
Client rapport building
Competitive analysis
Client inquiry handling
Account development
Mid-level
CPCU
Workers' compensation insurance knowledge
Bachelor's degree
Insurance regulation
Decision making
Team training
Industry trends
Territory management
Coordinating with insurance clients
Mentoring
Data interpretation
Document review
Organizational skills
Insurance for risk management
Productivity software
Training & development

Full Job Description

Stonetrust Commercial Insurance Company is looking for an experienced Production Underwriter.

Company Information:

At Stonetrust, it is our goal to be the “First Choice” workers’ compensation carrier in all of the markets we serve, and we are dedicated to being a professional and reliable partner to our policyholders and agents by working with them to increase workplace safety, minimize accidents, and reduce claim costs.

Our headquarters are in Baton Rouge, Louisiana, and we provide workers’ compensation coverage to businesses in Louisiana and thirteen other states in the southern mid-western region.

We have seen many changes since our start as a self-insurance fund in 1993, and we are proud to have grown to be an A rated carrier. How did we get here? It's simple – we are a relationship-focused company that cares about people.

To learn more about Stonetrust, please visit www.stonetrustinsurance.com.

Position Description:

Primarily responsible for the review, appraisal, and processing of new business application submissions, determining eligibility based on company guidelines. Strong focus on building business relationships for the purpose of obtaining new business submissions and for the overall agency management of assigned agencies. Properly executes the communication of underwriting actions and responds to questions from agents and insureds to provide world-class service to both internal and external customers.

The position reports directly to the AVP of Production Underwriting.

Essential Functions:

Responsible for risk selection/rejection, pricing, profitability, retention, and growth for assigned agencies/territory. Works closely with renewal underwriter(s) to achieve joint business objectives for the territory.
Prices business according to company underwriting and pricing guidelines and ensures timeliness standards are met.
Cultivate and maintain relationships with internal teams within the company to support organizational initiatives.
Respond promptly to inquiries, adhering to Stonetrust's internal service guidelines for response times.
Develops and maintains effective business relationships at all levels of assigned agencies by conducting agency visits and attending events.
Partners with Territory Managers to assist with assigned agencies' overall agency management responsibilities. This includes agency profitability, planning, development, and compensation/incentives.
Takes initiative to identify, propose solutions, and/or lead cross-departmental or customer service initiatives to improve organization effectiveness.
Serves as main point of contact for assigned agencies to promptly answer telephone and email inquiries to interpret, explain and market Stonetrust’s products and services as well as work with agent to identify and resolve any potential issues.
May serve as mentor, trainer, and subject matter expert for other staff.
Performs agency training and/or development activities as needed.

Additional Responsibilities:

Gathers and analyzes competitor and producer information, including retention, profitability, and potential, to support pricing and risk appetite.
Documents and completes agency call reports as per established guidelines.
Maintains a fully developed knowledge of industry changes and legal updates to respond to changing business environment proactively.
Request additional documentation necessary to process an application, endorsement, or cancellation. Appropriately document files and ensure all documentation required for new business is obtained according to underwriting guidelines.
In coordination with Renewal Underwriter, reviews and responds to loss activity for accounts in in assigned territory as needed.
Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Proficient use of MS Office Suite and utilizing underwriting software/databases.
Excellent communication and persuasion skills to successfully negotiate with agents.
Outstanding interpersonal skills with the ability to establish trust for effective working relationships with agents and customers.
Strong critical thinking skills with the ability to analyze available information to make timely decisions.
Excellent organizational skills with attention to detail.
Knowledge of state-applicable Workers Compensation rules and regulations, NCCI rules and its application to underwriting
Ability to work independently and within a team to execute assignments.

Training and Experience/Minimum Qualifications:

Bachelor’s Degree preferred.
3-7 years of relevant underwriting experience, preferably in the workers comp industry
Agency management experience with a focus on relationship building is a plus.
Experience in rating methodologies, classifying risks, analyzing risk characteristics, and interpreting statutory elements within a particular state.
Professional insurance designations (Agent, CIC, CPCU) a plus.
Previous experience in insurance underwriting and marketing type activities/events preferred.

This position may be filled as a Senior Production UW depending on experience.

Working Conditions:

This is a remote position.
Regular travel is required, which will include overnight stays. The assigned territory will be determined in collaboration with the AVP of Production Underwriting and is anticipated to primarily include Georgia (GA), Alabama (AL) and Tennessee (TN), with flexibility based on candidate fit and business needs.

*Competitive salary based on experience

Job Type: Full-time

Pay: $55,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you located in Georgia, Tennessee, or Alabama?

Work Location: Remote

Quick Apply

Refine Your Search

services remote customer support jobs in warner robins, ga

Production Underwriter- Workers' Compensation

Local Driver

Territory Sales Engineer

Regional Driver

Retail Sales Associate - Savannah

Field Reimbursement & Payer Relations Manager - Remote

U.S. Commercial Sales Leader

Call Center/Customer Service Rep

Remote Response Associate, Roadside Assistance (CSR)

Service Agent

Client Support Analyst II

Spanish Bilingual Remote Customer Service Representative

Medical Support Assistant (Advanced)

Hybrid Helpdesk / Field Technician

IT Support Professional

Supervisory Store Associate

Truck Driver Recruiter (Remote)

Help Desk Technician

TDSSe Technical Writer/Editor Jr.

Supervisory Health System Specialist

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