Top 979 customer service representative Jobs in warren, mi,

Customer Account Coordinator - Manufacturing
Medbio - Clinton Township —Clinton Township, MI
- $22 - $33 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative / Sales
Sunnyside Medicare —Utica, MI
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Veterinary Onboarding Specialist
Snout, Inc —Troy, MI
- $55,000 - $60,000 a year
- Full-time
- Background check
- Customer service
- Clinic experience
- Paid parental leave
- Paid holidays
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Bilingual Processing Center Representative
Part D Advisors, Inc. —Livonia, MI
- $17.50 an hour
- Part-time
- Bilingual
- Microsoft Word
- Background check
- Paid training
- 401(k)
Quick Apply
Paraplanner/Financial Planner Assistant/Customer Service Support
Stroia Securities Services —Southgate, MI
- $20 - $25 an hour
- Part-time
- Background check
- 5 years
- Mid-level
- Health insurance
Quick Apply
Customer Service Representative / Sales
Sunnyside Medicare —Auburn Hills, MI
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Client Service Representative
NFP Corp —Sterling Heights, MI
- $45,000 - $57,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Writing skills
- Health savings account
- Paid holidays
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Customer Experience Associate - Fashion
JAUS —Rochester Hills, MI
- Up to $20 an hour
- Part-time
- Customer service
- High school diploma or GED
- Warehouse
- Employee discount
- Flexible schedule
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Customer Service Representative
KENNICOTT BROTHERS CO —Warren, MI
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Customer Service Associate I
Dollar Tree —Center Line, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Associate - Temporary
Walgreens —Warren, MI
- $15.00 - $17.50 an hour
- Temporary
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative - Supply Sales
KENNICOTT BROTHERS CO —Warren, MI
- $17.25 - $18.00 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
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Customer Service Associate I
Family Dollar —Center Line, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Information Referral Specialist
WAYNE-METROPOLITAN COMMUNITY ACTION AGENCY —Highland Park, MI
- $22 - $24 an hour
- Monday to Friday
- Mid-level
- Bachelor's degree
- Travel
Customer Service Representative
Clementine Answers —Roseville, MI
- $15 - $18 an hour
- Part-time
- Computer literacy
- English
- Windows
Quick Apply
Cashier/Customer Service Rep
Bazco —Warren, MI
- $12 - $14 an hour
- Part-time
- Merchandising
- Entry level
Customer Service Representative
Flame Furnace —Warren, MI
- Weekends as needed
- Computer literacy
- Writing skills
- Pass drug screening
Pharmacy Customer Service Associate
Walgreens —Warren, MI
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
Partify Inc. —Fraser, MI
- From $20 an hour
- Full-time
- Background check
- Pass drug screening
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
5d
Account Coordinator
Ulliance —Troy, MI
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Driver's License
- Health insurance
- Dental insurance
Quick Apply

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Customer Account Coordinator - Manufacturing

Medbio - Clinton Township -
Clinton Township, MI

Quick Apply

Job Details

Full-time
$22 - $33 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Customer returns handling
ERP systems
Microsoft Office
Manufacturing facility
Productivity software
Video conferences (communication methods)
Manufacturing
Associate's degree
Manufacturing company experience

Full Job Description

Summary of Function:

The Customer Service Representative manages customer accounts, coordinating communications and fostering relationships to support satisfaction, retention, and growth. They oversee sales order management, forecast entry, and lead the price adjustment process. This role advocates for the voice of the customer internally, drives issues resolution, and collaborates across departments to ensure successful delivery of Medbio products and services.

Major Duties and Responsibilities:

· Serve as the primary point of contact for assigned customer accounts via email, phone, and virtual meetings, building strong and positive relationships.

· Actively engage in customer virtual calls with professional on-camera presence and participate in on-site visits as needed

· Represent the voice of the customer in internal meetings, advocating for their needs, expectations, and feedback and drive issue resolution for customer concerns, complaints, returns, and product issues.

· Maintain accurate records of customer interactions and transactions using the ERP and CRM systems, as well as customer portals, when necessary.

· Responsible for sales order management, including initiating and overseeing the customer purchase order process, conducting contract reviews, confirming orders, managing order changes and customer returns, and identifying and resolving any order discrepancies or abnormalities.

· Manage and review open order reports with the management/operations team, collaborating with internal departments to understand and communicate the delivery status of outstanding orders; communicate any changes to the committed delivery schedule to customers in a timely manner.

· Provide customer-directed shipment requirements such as schedule, quantities, destination, transportation method, special instructions, and communication as necessary across departments.

· Gather forecasts from assigned customers, review for accuracy and consistency with historical trends and current business conditions, and enter the data into the ERP system.

· Evaluate and recommend pricing for current production parts based on material cost fluctuations and other relevant factors, ensuring proposed changes are aligned with company strategy and submitted for management approval.

· Develop a strong understanding of assigned customers’ parts, programs, markets, and product categories for each part in production, while actively learning about customer needs and priorities to strengthen relationships, identify new business opportunities, and support effective account management.

· Collaborate with Operations, Shipping, Production, Quality, Tooling, Sales, Finance, and Engineering personnel to guarantee the best customer experience.

· Maintain a clean, neat, professional, and safe work environment.

· Support and adhere to corporate mission, vision, and value statements and policies.

· Perform other duties as assigned by Sales Management.

Organizational Relationships:

Directly reports to the Customer Service Manager, while working closely with production management, engineering, and sales. Needs to be a team player and work closely with entire Medbio team.

Experience and/or Educational Requirements:

Education

Associate’s degree in applicable field or applicable industry experience required.

Experience

· 3+ years of experience as a Customer Service Representative or in a similar customer-facing role.

· Previous experience in a manufacturing setting.

· Proficiency with Microsoft Office Suite.

· Experience with CRM and ERP systems preferred.

Skills & Competencies

· Strong communication, negotiation, and interpersonal skills.

· Excellent organizational and time-management abilities.

· Attention to detail, proactive problem-solving, and follow-through.

· Ability to work collaboratively in a cross-functional, fast-paced environment.

· A commitment to providing outstanding customer service that builds trust and long-term relationships.

Physical Requirements:

Must be able to work and perform what would be considered standard practices for this type of positions in the industry.

Pay: $22.00 - $33.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

Associate (Required)

Experience:

customer service representative: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in warren, mi,

Customer Account Coordinator - Manufacturing

Customer Service Representative / Sales

Veterinary Onboarding Specialist

Bilingual Processing Center Representative

Paraplanner/Financial Planner Assistant/Customer Service Support

Customer Service Representative / Sales

Client Service Representative

Customer Experience Associate - Fashion

Customer Service Representative

Customer Service Associate I

Customer Service Associate - Temporary

Customer Service Representative - Supply Sales

Customer Service Associate I

Information Referral Specialist

Customer Service Representative

Cashier/Customer Service Rep

Customer Service Representative

Pharmacy Customer Service Associate

Customer Service Representative

Account Coordinator

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