Top 11 It entry level Jobs in Warren, Oh

Desktop Support Administrator
University Hospitals —Ravenna, OH
- $20.76 - $32.47 an hour
- Nights as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
3d
Information Technology Specialist
Berk Enterprises —Warren, OH
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
13d
IT Support Specialist
AVI Foodsystems —Warren, OH
- Full-time
- Travel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
Information Technology Support Specialist
Educational Service Center of Eastern Ohio (ESC of Eastern Ohio) —Canfield, OH
- Extended hours
- Mid-level
- High school diploma or GED
- Driver's License

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Desktop Support Administrator

University Hospitals -
Ravenna, OH

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Job Details

$20.76 - $32.47 an hour
3 days ago

Qualifications

Customer communication
Mobile device support
Customer relationship building
Serving clients
Procedural guides
Technical documentation
High school diploma or GED
Driver's License
Productivity software support
Technical writing
Productivity software
Mobile devices

Full Job Description

A Brief Overview

Primarily responsible for directly addressing endpoint service and support issues impacting end users. Works closely with other IT functions to ensure issues are resolved in a timely and successful manner to maintain an effective and efficient end-user computing environment. Performs configuration and installation of endpoint computing technology to support moves, adds, and changes ensuring minimal disruption in service. Provides hands-on assistance with the installation, troubleshooting, and diagnostic support for all endpoint computing components.

What You Will Do

Resolves problems identified via Help Desk Trouble Tickets; troubleshoots and provides support to all end users as needed.
Supports all UH - approved PC software and hardware; includes all areas of user support including PCs / laptops / tablets, and printers.
Installs, implements and supports office automation software for the Windows environment. This includes, Windows operating systems, all Microsoft applications in addition to UH – approved third party software.
Develops and maintains technical and procedural documentation to be used by the Field Operations staff regarding PC software and hardware installation procedures.
Maintains problem tracking information in Remedy or other service management tool.
Analyzes and develops processes to improve end-user productivity in endpoint computing.
Executes tasks on a project plan as required such as tests, implements, trains, and documents.
Participates in on-call service rotation using own personal cell phone; provides 24 x 7 production support on a rotating basis. Performs occasional night/weekend work as assigned.

Additional Responsibilities

Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

High School Equivalent / GED (Required) and
Associate's Degree with IT concentration (Preferred)

Work Experience

1+ years experience with PC hardware, software applications and current MS Operating Systems. (Preferred)
Experience in a fast paced technology dependent environment. (Preferred)
Experience in a Healthcare provider environment. (Preferred)

Knowledge, Skills, & Abilities

Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
Must have ability to function independently and as a team player in a fast-paced environment. (Required proficiency)
Must have written and verbal communication skills. (Required proficiency)
Ability to create process documentation. (Required proficiency)
Must have the ability to take part in a 24/7 on-call rotation. (Required proficiency)
Notable customer service, client service, communication, presentation and relationship building skills. (Required proficiency)
Demonstrated ability to use various hardware & software: PCs, Mobile Devices, Microsoft Products, and general office equipment. (Required proficiency)

Licenses and Certifications

Driver's License (Valid) and reliable transportation. (Required)
Credentials, Licensure or Certification (i.e. A+, Google IT Support Certificate): Microsoft, Cisco, CompTIA, Google or other industry certification. (Preferred)

Physical Demands

Standing Constantly
Walking Constantly
Sitting Rarely
Lifting Frequently up to 50 lbs
Carrying Frequently up to 50 lbs
Pushing Frequently up to 50 lbs
Pulling Frequently up to 50 lbs
Climbing Occasionally up to 50 lbs
Balancing Occasionally
Stooping Frequently
Kneeling Frequently
Crouching Frequently
Crawling Occasionally
Reaching Occasionally
Handling Constantly
Grasping Constantly
Feeling Constantly
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

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it entry level jobs in warren, oh

Desktop Support Administrator

Information Technology Specialist

IT Support Specialist

Information Technology Support Specialist

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