Top 183 It systems engineer Jobs in Warren Mi

Engineering Tech Analyst 4
Technology Resource Group —Warren, MI
- Contract
- Office
- Residential
- Analysis skills
Quick Apply
IT Systems Engineer - Tier 3
STACK Cybersecurity —Livonia, MI
- $80,000 - $120,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Health insurance
Quick Apply
Systems Software Engineer I
Wayne State University —Detroit, MI
- $78,841 a year
- Full-time
- Background check
- Computer Science
- Mid-level
8d
IT Engineer
LM MANUFACTURING LLC —Detroit, MI
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
Netsuite System Administrator - Financial Data Analyst
Futuramic Tool & Engineering —Warren, MI
- Overtime
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Systems Administrator
TEKsystems —Detroit, MI
- $25 - $35 an hour
- Contract
- 5 years
- Windows
- Microsoft Office
- Commuter assistance
- Health savings account
17h
Cloud Prognostics Engineer
Advantage Technical —Dearborn, MI
- From $42.31 an hour
- Temporary
- Computer science
- Computer Science
- Engineering
- Health savings account
- AD&D insurance
Quick Apply
Senior Cybersecurity Systems Engineer (C5ISR, Military Vehicles) - 14783
HRU Tech —Sterling Heights, MI
- $65 - $72 an hour
- Overtime
- Background check
- Computer science
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Software Reliability Engineer - Warehouse Management Systems
Lineage Logistics —Novi, MI
- Full-time
- Remote
- SQL
- Continuous improvement
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Senior Systems Engineer in IT - Communications Applications
General Motors —Warren, MI
- Email
- Computer science
- 7 years
- Computer Science
- Benefits from day one
Sr. Computer Systems Engineer
aThingz —Southfield, MI
- Computer Science
- Master's degree
- Travel
Network Engineer - Lead
Wayne State University —Detroit, MI
- $97,488 - $116,982 a year
- Full-time
- Background check
- Computer Science
- Mid-level
Systems Engineer (MBSE)
WASEYABEK DEVELOPMENT COMPANY LLC —Warren, MI
- $135,000 - $145,000 a year
- Full-time
- Mid-level
- Analysis skills
- Electrical Engineering
Quick Apply
Network Engineer - onsite
Eccalon LLC —Detroit, MI
- Computer science
- Computer Science
- Mid-level
10d
Software Engineer, Performance & Optimization - US Hybrid OH/MI
Siemens —Detroit, MI
- $109,800 - $197,700 a year
- Full-time
- Hybrid work
- 5 years
- Java
- JavaScript
Computer Systems Engineer / Architect
CompuTek Solutions —Farmington Hills, MI
- Computer Science
- System design
- No experience needed
Computer Systems Engineer / Architect
CompuTekSolutions —Farmington Hills, MI
- Computer Science
- System design
- No experience needed
Systems Engineer
Stefanini —Dearborn, MI
- Contract
- Computer science
- Computer Science
- 5 years
Quick Apply
Sr. System Engineer - GM Defense IT
General Motors —Warren, MI
- Email
- Computer science
- 7 years
- Computer Science
- Benefits from day one
Platform Engineer, End Point & End User Computing
Oakland Community College —Auburn Hills, MI
- Monday to Friday
- Mid-level
- University
- Continuous improvement
- Health savings account
- Disability insurance
6d

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Engineering Tech Analyst 4

Technology Resource Group -
Warren, MI

Quick Apply

Job Details

Contract

Qualifications

Network troubleshooting
Engineering equipment malfunctions diagnostics
Equipment troubleshooting
Electrical safety procedures
Troubleshooting electrical systems
Cross-functional team management
Cross-functional communication
Local electrical codes

Full Job Description

The Technical Support Engineer serves as the troubleshooting lead. This role is responsible for diagnosing complex technical issues, guiding real-time troubleshooting forums, leading root cause investigations, and driving resolution across customer support, engineering, quality, installer, and supplier teams. This role is also accountable for turning technical learnings into scalable knowledge. The engineer will create technical bulletins, troubleshooting one-pagers, service guidance, installation manual updates, and troubleshooting manuals to improve operational efficiency and customer outcomes.

RESPONSIBILITIES

Advanced Technical Troubleshooting & Issue Resolution
- Serve as the primary technical escalation resource for customer and installation issues.
- Lead live troubleshooting forums with Technical Advisors, customer tech support teams, engineering, quality, suppliers, installers, and other stakeholders.
- Diagnose complex issues involving home energy products, EV charging equipment, energy storage, commissioning, connectivity, software behavior, mobile app interactions, and integrated system performance.
- Review diagnostic data, installation details, system logs, photos, telemetry, case history, and supplier or engineering inputs to identify likely root cause.
- Drive issue containment, resolution planning, corrective actions, and closure recommendations for escalated technical concerns.
- Help establish consistent troubleshooting paths, escalation criteria, and issue resolution expectations across support channels.
Product Quality and Continuous Improvement
- Partner with engineering, quality, field operations, suppliers, installers, and support teams to resolve complex product issues and align corrective actions.
- Act as the technical bridge between customer-facing support teams and internal product organizations.
- Represent field, customer, and support learnings in product design reviews, quality reviews, launch readiness discussions, and issue prevention activities.
- Use field and support data to identify recurring issues, documentation gaps, training needs, diagnostic tool requirements, and customer experience improvements.
- Promote continuous improvement focused on faster resolution, stronger product reliability, better serviceability, and improved support efficiency.
Technical Documentation & Knowledge Management
- Create and maintain technical bulletins that communicate known issues, diagnostic steps, repair guidance, and containment actions.
- Develop concise troubleshooting one-pagers, decision trees, quick-reference guides, and support playbooks for Technical Advisors and customer support teams.
- Support future updates to installation manuals, troubleshooting manuals, service procedures, and internal knowledge articles.
- Translate complex engineering and supplier findings into clear, practical guidance that support teams can apply consistently.
- Ensure documentation reflects the latest product updates, engineering changes, known issue resolutions, and lessons learned from escalations.
Occasional Field Investigation Support
- Travel as needed to support critical onsite investigations, supplier activities, product launches, validation events, or high-priority customer escalations.
- Provide onsite technical expertise when remote troubleshooting is insufficient or when direct product observation is required.
- Capture field observations, installation details, diagnostic findings, and customer impact information to support root cause analysis and corrective action.

REQUIREMENTS

Bachelors Degree in Electrical Engineering, Systems Engineering, Mechanical Engineering, Computer Engineering, or a related technical field, or equivalent practical experience.
Demonstrated ability to diagnose and resolve complex technical issues across hardware, software, networking, commissioning, and integrated systems.
Experience leading technical investigations and coordinating resolution across cross-functional teams.
Strong understanding of electrical systems, power distribution, residential energy systems, EV charging infrastructure, energy storage, or distributed energy resources.
Ability to convert complex technical findings into clear guidance for support teams, installers, suppliers, and internal stakeholders.
Exceptional written, verbal, analytical, and presentation skills.
Ability to influence action and drive issue resolution without direct authority.
Strong organizational skills and ability to manage multiple escalations, deliverables, and priorities in a dynamic environment.
Willingness to travel approximately 5-10% based on business need.
Experience supporting residential energy products, energy storage systems, EV charging equipment, solar or home energy integrations, or IoT-connected products.
Familiarity with electrical codes, installation standards, commissioning procedures, and residential power system safety practices.

PREFERRED REQUIREMENTS

Located in the metro Detroit area and able to regularly come into the Warren, Michigan office.
4+ years of experience in technical troubleshooting, systems engineering, product support, field service engineering, electrical systems, energy systems, EV charging, or a related technical environment.
Experience with diagnostic log analysis, telemetry platforms, remote monitoring tools, mobile app ecosystems, or cloud-connected devices.
Experience creating technical bulletins, troubleshooting guides, service procedures, installation guidance, training content, or knowledge base articles.
Experience working with suppliers on technical investigations, component concerns, quality issues, or corrective action plans.
Experience supporting product launches, quality reviews, design reviews, or service readiness activities.

IND1

Quick Apply

Refine Your Search

it systems engineer jobs in warren mi

Engineering Tech Analyst 4

IT Systems Engineer - Tier 3

Systems Software Engineer I

IT Engineer

Netsuite System Administrator - Financial Data Analyst

Systems Administrator

Cloud Prognostics Engineer

Senior Cybersecurity Systems Engineer (C5ISR, Military Vehicles) - 14783

Software Reliability Engineer - Warehouse Management Systems

Senior Systems Engineer in IT - Communications Applications

Sr. Computer Systems Engineer

Network Engineer - Lead

Systems Engineer (MBSE)

Network Engineer - onsite

Software Engineer, Performance & Optimization - US Hybrid OH/MI

Computer Systems Engineer / Architect

Computer Systems Engineer / Architect

Systems Engineer

Sr. System Engineer - GM Defense IT

Platform Engineer, End Point & End User Computing

I want to receive the latest job alert for it systems engineer in warren mi

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