Top 6 Technical support associate Jobs in Warren Mi

Triage Associate I (Contractor)
Latitude AI —Dearborn, MI
- $25.62 - $38.44 an hour
- Contract
- High school diploma or GED
- Analysis skills
- Associate's degree
Quick Apply
1d
Triage Associate I - Fleet Watch, First Shift (Contract)
Latitude AI —Dearborn, MI
- $26.39 - $39.59 an hour
- Night shift
- High school diploma or GED
- Analysis skills
- Mentoring
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11d
Triage Associate I, Platform Triage - First Shift (Contract)
Latitude AI —Dearborn, MI
- $26.39 - $39.59 an hour
- Contract
- High school diploma or GED
- Analysis skills
- Associate's degree
Quick Apply
Associate - Active Trading Support
Clear Street —Birmingham, MI
- Hybrid work
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Senior Associate - Active Trading Support
Clear Street —Birmingham, MI
- Hybrid work
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance

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Automotive Repair Technical Support Specialist
eTeam Inc —Auburn Hills, MI
Respond to automotive inbound calls and tickets from Dealer Network, providing automotive technical diagnostic directions to the Dealer Technicians.
$27 - $29 an hour
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In-Home Sales & Tech Support (Part-Time)
Asurion Insurance Services —Troy, MI
A valid driver’s license and satisfactory driving record with at least 1 year driving experience. This is a local, in-home field role requiring daily travel to…
$23.95 an hour

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Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year
9d
Associate Customer Service Representative
Wesco —Columbus, OH
As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem…
$17.35 - $20.82 an hour

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Triage Associate I (Contractor)

Latitude AI
Dearborn, MI

Quick Apply

Job Details

Contract
$25.62 - $38.44 an hour
1 day ago

Qualifications

ADAS
High school diploma or GED
Cross-functional communication

Full Job Description

Latitude AI (lat.ai) is building the future of Ford's autonomy roadmap to make travel safer, less stressful, and more enjoyable for everyone. Bringing this vision to scale, our fully in-house developed hands-free ADAS platform will debut on Ford's all-new Universal Electric Vehicle in 2027.

When you join the Latitude team, you'll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to redefining the relationship between people and their vehicles for millions of customers.

As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif.

Meet the team:

Latitude's Triage Operations team is a growing group of experts specializing in our vehicle technology and programs. We analyze large datasets from our comprehensive testing program, encompassing on-road testing, closed-course track testing, virtual simulations, and re-simulations of real-world driving logs. This analysis allows for us to identify, classify, and track vehicle performance issues and improvements. Triage Operations serves as a vital communication hub, connecting Operations, Systems Engineering, Virtual Test, and Autonomy teams to ensure a fully integrated engineering lifecycle. The insights generated directly improve our systems and machine learning algorithms, enabling us to continuously learn from challenging scenarios and enhance vehicle performance.

What you'll do:

Evaluate vehicle test data utilizing a variety of internal tooling and logs, including analyzing detailed charts and signals within an internal software environment
Understand the context of an issue by examining sensor data (lidar, radar, etc.,), visualizations from autonomy toolings (e.g. planned path, lane boundaries, etc.,)
Monitor and document the context (what is happening) and identify possible cause (why is it happening, which module is responsible) of a variety of issues
Work in an operational but fast-paced environment emphasizing your attention to detail
Work closely with team members and internal management to identify and escalate problems

What you'll need to succeed:

High School Diploma or GED equivalent with two years of employment experience required. Associate or Bachelor's Degree preferred.
Flexibility in working hours and shift support
Ability to learn new tools and technologies quickly
Ability to successfully learn and execute analytical based skills to assess the cause, impact, and severity of issues while following detailed documentation
Strong attention to detail with repetitive tasks
Excellent communication skills to work with other team members
Willingness to quickly adapt to changes in both processes and tasks
Interest and desire to work in the development of advanced driver-assist systems (ADAS)

Nice to have (optional):

Experience working with ADAS automation testing products
Experience working in a customer facing environment
Strong Excel/Google Sheets experience
Strong Slack and Jira experience
Experience working in a software/IT, operational or STEM environment
Experience using dashboarding software such as Looker or Superset

Learn more about Latitude's team, mission and career opportunities at lat.ai!

The expected hourly pay range for this contract position in California is $25.62 - $38.44/hour USD. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

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technical support associate jobs in warren mi

Triage Associate I (Contractor)

Triage Associate I - Fleet Watch, First Shift (Contract)

Triage Associate I, Platform Triage - First Shift (Contract)

Associate - Active Trading Support

Senior Associate - Active Trading Support

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