Top 3 Phone operator Jobs in Warren Oh

Telecommunications Operator — St. Elizabeth Youngstown Hospital
Mercy Health —Youngstown, OH
- Part-time
- Hospital
- High school diploma or GED
- Children
- Health savings account
- Disability insurance
Receptionist /Telephone Operator
Copeland Oaks —Sebring, OH
- From $15.23 an hour
- Part-time
- Microsoft Word
- Communication skills
- Entry level
- 403(b) matching
- Disability insurance
Quick Apply
13h

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Telecommunications Operator — St. Elizabeth Youngstown Hospital

Mercy Health -
Youngstown, OH

Apply Now

Job Details

Part-time

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
403(b)
Life insurance
Referral program
Prescription drug insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Telecommunications Operator – St. Elizabeth Youngstown Hospital

Shift/Schedule

Part Time - Scheduled for 16 hours per week
Shift Times - Rotating (Availability required on all shifts as needed)
Rotating Weekends & Holidays

Summary of Primary Function/General Purpose of Position:

Serve as hospital’s telephone receptionist welcoming patients and other customers by offering service and assistance in a pleasant and professional manner.

Essential Functions:

Operates computerized telephone console to assure efficient communications; Determines the reason for the customer’s contact (both internal and external)and facilitates communications answering calls promptly and forwarding calls to appropriate locations.
Perform public address and paging mechanisms for contacting hospital personnel and physicians according to established standards.
Monitor, assign and replace pagers for staff.
Perform a broad scope of technical operations of the telecommunications system including: Coordinate with departments for telephone repairs, moves and/or changes, insure callers on procedures for Voice mail, paging, help desk questions, etc, Maintain all paging equipment and emergency radios, and
Maintain physician log sheets and daily emergency activity log book
Notify hospital staff of all emergency and critical situations. Have a complete knowledge of hospital disaster plans and the ability to respond immediately following established procedures and protocols.
Record and monitor emergency situations, including fire alarm panel, security panel, hospital panic alarms, Code Adam alerts, 911 calls and other emergency alarms in a rapid manner, accordingly, to established protocols. Notify local police and/or fire when necessary.
Summons/dispatch/page all necessary personnel in an emergency situation. (Code Blue, Trauma, Respiratory, RRT etc.) and records in a daily journal.
Act as an answering service for several departments by locating and paging personnel.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education/Work Experience

High School Diploma/GED (Required)
One year of experience as a Telecommunications/Switchboard Operator, 911 Dispatcher, or working in a Call Center (preferred)

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]

Apply Now

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phone operator jobs in warren oh

Telecommunications Operator — St. Elizabeth Youngstown Hospital

Receptionist /Telephone Operator

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