JOB
The Programmer/Analyst – Student Data Systems and BI Reporting is a technical expert within University Analytics and Institutional Research (UAIR) responsible for building, maintaining, and optimizing the university’s student data infrastructure. This role focuses on SQL development, data automation, and Power BI optimization to deliver accurate, timely, and accessible reporting that supports institutional decision-making, student success initiatives, and compliance with federal and state reporting requirements.The Programmer/Analyst works closely with UAIR analysts to design, review, clean, and automate SQL code, creating reliable and scalable queries, stored procedures, and ETL workflows. This position also leads efforts to develop and maintain customized student data reports for internal and external stakeholders, ensuring that reports meet institutional standards, accreditation needs, and regulatory mandates.In addition, this role is responsible for enhancing and maintaining Power BI dashboards to ensure data accuracy, real-time refresh capabilities, role-based security, and intuitive visualization. The Programmer/Analyst partners with the Office of Technology and other teams to manage system integrations and data pipelines, leveraging APIs and advanced automation tools to maintain a unified and efficient institutional data ecosystem.This position requires a deep understanding of relational database design, query optimization, data governance practices, and business intelligence tools to provide campus leadership, regulatory agencies, and other stakeholders with actionable insights that inform enrollment management, retention strategies, and overall student success efforts.
EXAMPLE OF DUTIES
Essential Responsibilities: Data Systems Development & ProgrammingDesign, develop, and maintain complex SQL scripts, stored procedures, ETL processes, and APIs to extract, transform, and load student data from institutional systems such as Banner, Workday, or other enterprise platforms.Write, optimize, and document custom code and automation scripts in SQL, Python, R, or other supported programming languages to streamline reporting and analytics.Implement and maintain secure, scalable, and efficient data models to support student success and institutional analytics.Serve as a subject matter expert on database architecture and integration, ensuring systems are configured and maintained to support long-term analytics needs.Business Intelligence & Dashboard ManagementDesign, implement, and manage Power BI dashboards and visualizations to provide actionable insights on enrollment, retention, graduation, and other student success metrics.Regularly update and validate dashboard data sources to ensure accuracy and consistency.Collaborate with analysts, leadership, and campus stakeholders to create self-service data tools and visualizations.Evaluate emerging BI tools and features, recommending upgrades or enhancements to existing solutions.Reporting, Analytics, & Data QualityBuild and maintain automated reporting pipelines to deliver accurate and timely reports for internal and external stakeholders (e.g., IPEDS, state and federal agencies).Conduct audits and data integrity checks to ensure the accuracy and consistency of institutional student data.Partner with institutional leaders to create predictive models and actionable reporting to inform enrollment management, retention, and strategic initiatives.Translate technical processes into user-friendly documentation and guides to ensure transparency and consistency.Collaboration, Support & InnovationWork closely with Information Technology Services to maintain secure access, role-based permissions, and governance standards for all data systems and dashboards.Provide technical consultation, training, and support to UAIR team members and campus partners to improve their use of data and reporting tools.Participate in cross-functional data governance and analytics committees, contributing technical expertise to university-wide data strategy efforts.Stay current on industry best practices in business intelligence, data engineering, and analytics to continuously improve UAIR’s data infrastructure.Reporting & PresentationPrepare well-organized, accessible reports, presentations, and proposals that clearly communicate key findings and insights.Utilize statistical tools and data visualization software to effectively summarize and present data.Process Improvement & DocumentationRecommend and implement enhancements to data management systems and processes.Maintain comprehensive documentation for all data analysis, management, and reporting activities.Institutional & External Data ReportingAnalyze and interpret data for institutional and external reporting, ensuring accuracy and consistency.Develop and maintain reports and dashboards to support decision-making across the institution.Ad-hoc Analysis & DashboardsAssist in developing self-service reports and dashboards for institutional stakeholders, enhancing access to accurate data.Perform ad-hoc data collection and analysis to meet the needs of various constituents across the institution.Project Management & CollaborationManage multiple complex projects concurrently while ensuring timely completion and high-quality results.Work independently and collaboratively with team members on data analysis and reporting tasks.Documentation & EfficiencyMaintain documentation of data processes, ensuring transparency and repeatability.Propose process improvements to enhance efficiency in data management and reporting.
