Top 24 Helpdesk technician Jobs in Warrenton, Va

Help Desk Technician I (5833)
Three Saints Bay, LLC —Manassas, VA
- $24 - $30 an hour
- Background check
- Computer science
- Microsoft Outlook
Quick Apply
Helpdesk
General Dynamics Information Technology —Manassas, VA
- $69,264 - $95,450 a year
- Office
- Windows
- In-person
- Paid time off
- 401(k) matching
4d
IT Support
ECPI University LLC —Manassas, VA
- $47,320 - $55,000 a year
- Monday to Friday
- Classroom
- Computer science
- Computer Science
Quick Apply
Helpdesk Technician 3
M3 Technology Consultants —Fairfax, VA
- $70,000 - $90,000 a year
- Full-time
- AutoCAD
- Mid-level
- Office
- Paid training
- Dental insurance
8d
Helpdesk Technician
M3 Technology Consultants —Fairfax, VA
- $50,000 - $60,000 a year
- Full-time
- AutoCAD
- Mid-level
- Office
- Paid training
- Dental insurance
9d
Help Desk Specialist II (Tier II – Advanced Support)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Field Support Technician :: Culpeper, VA
Software Technology Inc —Culpeper, VA
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
Tech Support Analyst 2
Software Technology Inc —Culpeper, VA
- Mid-level
- Office
- Windows
Quick Apply
IT Support Technician
KBR —Chantilly, VA
- $123,800 - $151,300 a year
- Full-time
- 5 years
- Office
- Windows
- AD&D insurance
- Disability insurance
Senior Help Desk Technician II
Contact Government Services, LLC —Chantilly, VA
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician - TS/SCI
General Dynamics Information Technology —Chantilly, VA
- $26.44 - $35.78 an hour
- Mid-level
- Travel
- 1 year
- Paid holidays
- 401(k) matching
Corporate IT Support Technician
Red River —Chantilly, VA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Field Service Technician - Petersburg, VA
GLORY —Virginia
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Service Technician, HVAC Repair
Sears Home Services —The Plains, VA
- $22 - $36 an hour
- Full-time
- Customer service
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Culpeper, VA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Incident Technician Lead
MANTECH —Chantilly, VA
- 8 hour shift
- Office
- High school diploma or GED
- Supervising experience
2d

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Help Desk Technician (Tier 1)
DCI Solutions —Washington, DC
Over email and through ticket-based software support desk systems. Collaborate with engineering and product teams to resolve problems and find solutions.
$70,000 - $100,000 a year
Quick Apply
7d
Help Desk Technician (Tier 1)
DCI Solutions —Washington, DC
Over email and through ticket-based software support desk systems. Collaborate with engineering and product teams to resolve problems and find solutions.
$70,000 - $100,000 a year
Quick Apply
7d

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Desktop Support Technician
MedFlight —Columbus, OH
Valid driver's license and the ability to travel to remote MedFlight locations as needed. Associate degree, technical training, or coursework in Information…
$25.50 - $31.00 an hour
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9d
Help Desk Technician
Astute Technology Management —Columbus, OH
Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
$19 - $24 an hour
Quick Apply
14d

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helpdesk technician jobs near warrenton, va

Help Desk Technician I (5833)

Three Saints Bay, LLC -
Manassas, VA

Quick Apply

Job Details

$24 - $30 an hour

Qualifications

Cloud identity and access management (IAM)
Network troubleshooting
Smartphone (troubleshooting support)
IT user and group management
Phone communication
iOS
Microsoft Exchange
Windows
Printer (troubleshooting support)
User training (technical support)
Cloud-based systems
Email configuration (technical support)
Cloud service support
Desktop (troubleshooting support)
Remote access management
Computer management
Remote access software
Azure AD
WAN
Microsoft Teams
Technical customer support for office equipment
macOS
VPN management
Desktop administration
Developing technical user guides
Peripheral hardware support
Ticketing system technical support

Full Job Description

Three Saints Bay, LLC. a government contracting industry leader, is seeking an experienced Help Desk Technician I. This position will report into our our Manassas, VA Headquarters office.

The Help Desk Technician I is the first point of contact between our customers and the IT department — and first impressions matter. This role is equal parts people skills and technical aptitude: you'll be the calm, knowledgeable voice that guides users through technical challenges, from a forgotten password to a device enrollment issue. If you thrive in a fast-paced environment, genuinely enjoy helping people, and want to grow your IT career in a modern, cloud-first organization, this is your starting point.

Position Requirements:

Serve as the primary point of contact for IT support requests received via our help desk ticketing system, phone, and email
Triage, prioritize, and resolve incoming support tickets related to hardware, software, connectivity, and Microsoft 365 applications
Guide end users through troubleshooting steps with patience and clarity, regardless of their technical skill level — including senior management
Support device enrollment and management through Microsoft Intune, including BYOD (Bring Your Own Device) onboarding for Windows, macOS, iOS, and Android
Assist users with Microsoft 365 applications and services including Teams, Outlook, SharePoint, OneDrive, and Exchange Online
Manage user accounts, group memberships, and access provisioning via Azure Active Directory / Entra ID
Troubleshoot LAN/WAN and remote connectivity issues including VPN, Wi-Fi, and remote desktop
Image, configure, and deploy computer assets; set up new employees and conduct brief IT orientations
Create and maintain clear technical documentation and end-user guides
Escalate unresolved issues to Tier 2/3 teams with thorough documentation of steps taken
Verify resolution with the customer and close/update tickets accurately
Support printer services and peripheral setup as needed
May occasionally lift and move equipment up to 50 lbs

Education and Experience Requirements:

1–2 years of IT support, help desk, or customer-facing technical experience (internships and coursework count)
Demonstrated ability to provide exceptional customer service — especially in high-stress or time-sensitive situations
Familiarity with Microsoft 365 suite and cloud-based environments
Basic understanding of networking concepts (DNS, DHCP, TCP/IP, VPN)
Strong written and verbal communication skills
Positive attitude, eagerness to learn, and ability to multitask in an agile environment

Preferred:

Experience with Microsoft Intune or other MDM/EMM platforms
Familiarity with Azure Active Directory / Entra ID for user and device management
Experience supporting BYOD environments and mobile device management
Hands-on experience with a ticketing system (ZenDesk, ServiceNow, Jira Service Management, etc.)
CompTIA A+, Microsoft 365 Fundamentals (MS-900), or similar certification (or in progress)

Education:

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred — or equivalent hands-on experience

Security Requirements

Must be a U.S. Citizen
Ability to obtain and maintain a U.S. Government security clearance
Subject to background investigation, drug screening, and credit check upon offer of employment

Hiring Range: $24.00per hour- $30.00 per hour

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Quick Apply

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helpdesk technician jobs in warrenton, va

Help Desk Technician I (5833)

Helpdesk

IT Support

Helpdesk Technician 3

Helpdesk Technician

Help Desk Specialist II (Tier II – Advanced Support)

IT Field Support Technician :: Culpeper, VA

Tech Support Analyst 2

IT Support Technician

Senior Help Desk Technician II

Help Desk Technician - TS/SCI

Corporate IT Support Technician

Field Service Technician - Petersburg, VA

Service Technician, HVAC Repair

Now Hiring IT and Telecom Field Technicians

Incident Technician Lead

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