Top 180 Collection representative Jobs in Warwick, Ri

Supervisor of TPC and CCBHC Revenue Cycle
Care New England Health System —Warwick, RI
- Full-time
- HIPAA
- High school diploma or GED
- Analysis skills
Authorizations Specialist
Rhode Island Medical Imaging —Warwick, RI
- Monday to Friday
- Hybrid work
- Bilingual
- Computer literacy
- HIPAA
- Profit sharing
- Loan repayment program
Quick Apply
Assistant Property Manager
Carpionato Group —Cranston, RI
- Full-time
- Microsoft Excel
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Property Manager ( CRE )
Cushman & Wakefield —Providence, RI
- $72,250 - $85,000 a year
- Full-time
- Mid-level
- Office
- Real Estate License
- Health savings account
- Disability insurance
Quick Apply
7d
ENROLLMENT SERVICES REPRESENTATIVE
University of Rhode Island —Kingston, RI
- $48,771 - $53,059 a year
- Online Application
- Word processing
- High school diploma or GED
- University
- Paid holidays
- Paid time off
2d
Inbound Phone Representative
MOO —East Providence, RI
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Entry level
- AD&D insurance
- Health insurance
Quick Apply
Patient Service Representative - 30 hours
Thundermist Health Center —West Warwick, RI
- Part-time
- Dental office
- High school diploma or GED
- In-person
- Dental insurance
Quick Apply
5d
GMP Lead
SBM Management Services, LP —Warwick, RI
- $23.90 - $25.90 an hour
- Full-time
- Spanish
- Management
- Mid-level
Quick Apply
Spec. Ed Paraprofessional
Cranston City School District (RI) —Cranston, RI
- Full-time
- Classroom
- Experience working with individuals with disabilities
- English
12d
Experienced Auto Collections Representative - State Cap Auto Finance
State Cap Auto Finance —Westport, MA
- Weekends as needed
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
Quick Apply
2d
Board Certified Behavior Analyst (BCBA/LABA)
The Arc of Bristol County dba proAbility —Attleboro, MA
- $40 - $42 an hour
- Monday to Friday
- Experience working with individuals with developmental disabilities
- Clean driving record
- Management
Quick Apply
Outside Route Sales Representative
Snap-on Inc —North Kingstown, RI
- $50,500 - $70,000 a year
- Full-time
- Inventory management
- Computer literacy
- Mid-level
- Employee stock purchase plan
- Tuition reimbursement
Accounts Receivable Associate- Cash Posting
Southern Glazer’s Beverage Company —Norton, MA
- $22 - $25 an hour
- Microsoft Outlook
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
7d
New Business Sales Representative
The Merrow Group Companies —Fall River, MA
- From $40,000 a year
- Full-time
- Mid-level
- Office
- Business development
Quick Apply
Team Lead- 2nd Shift Sewing
Matouk —Fall River, MA
- $21.50 - $23.00 an hour
- Overtime
- Spanish
- Computer literacy
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
CDL Driver
UMI / Opustone —Wrentham, MA
- $27 - $30 an hour
- Overtime
- CDL B
- Background check
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
8d
Post-Service Benefit Patient Advocate
Rhode Island Medical Imaging Inc —Warwick, RI
- Monday to Friday
- Hybrid work
- Spanish
- Computer literacy
- HIPAA
- Profit sharing
- Loan repayment program
Quick Apply
20h
Data Analyst
Rhode Island Public Health Institute —Providence, RI
- $76,000 - $90,000 a year
- Full-time
- Background check
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
14d
Case Manager, Behav. Health
Elwyn —Cranston, RI
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
1d
Programs & Research Assistant
Rhode Island Public Health Institute —Providence, RI
- $52,000 - $62,000 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Doctoral degree
- Health insurance
- Dental insurance
Quick Apply

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Supervisor of TPC and CCBHC Revenue Cycle

Care New England Health System -
Warwick, RI

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Stakeholder engagement
Patient question and concern management
Team supervision
Workflow management (operations management method)
Operations coordination
Overseeing healthcare denial management
Coaching
Client inquiry handling
Incident Escalation
High school diploma or GED
Customer engagement
Data interpretation
Leading team collaboration initiatives
Productivity software
Escalation handling
Team motivation (leadership skill)
Technical Proficiency
Collections account management
Cross-functional communication
Patient collections management

Full Job Description

Job Summary:

The Supervisor of TPC and CCBHC Revenue Cycle is an operational leader responsible for supporting the day-to-day revenue cycle functions for The Providence Center (TPC) and Certified Community Behavioral Health Clinic (CCBHC) services. This role focuses on ensuring timely billing, accurate follow-up, and resolution of accounts receivable, while supporting a high-touch, service-oriented model that requires significant manual intervention.While the overall accounts receivable volume may be smaller in dollar value, this role requires a high level of operational engagement, attention to detail, and coordination due to the complexity of workflows and manual processes. The Supervisor ensures claims are submitted accurately, works closely with staff on follow-up activities, and supports the resolution of denials, underpayments, and account discrepancies.This position plays a key role in maintaining strong relationships with internal teams, patients, and external partners by emphasizing responsiveness, customer service, and clear communication. The Supervisor also supports operational tasks across the revenue cycle, assists in workflow coordination, and helps identify opportunities to improve efficiency and performance within the TPC and CCBHC environment.The ideal candidate is a hands-on leader with strong analytical skills, the ability to manage multiple priorities, and a commitment to team support and service excellence. This role is less complex than enterprise-wide A/R leadership roles but requires a high level of engagement in daily operations and staff support.

Duties & Responsibilities:

Supervise the daily operations of the Accounts Receivable (A/R) team, ensuring timely and accurate claim submission, payment posting, follow-up, and resolution of outstanding
Monitor aging reports, denial trends, overpayments and underpayments to ensure appropriate and timely follow-up with payers.
Oversee workflows for insurance and/or patient A/R, including coordination with financial assistance staff and front-end teams to improve resolution and prevent delays.
Ensure adherence to all federal, state, and payer regulations including CMS billing rules, HIPAA, and compliance policies.
Support and participate in the implementation and optimization of the Epic system as it relates to A/R workflows and reporting.
Identify, track, and analyze denial trends and underpayments; escalate systemic issues and collaborate with internal stakeholders for resolution.
Maintain relationships with payer representatives to facilitate escalated claim resolution and stay informed of changes in payer policy.
Serve as a liaison between the A/R team and other departments (e.g., Coding, Patient Access, Compliance) to address root causes of denials and ensure cross-functional
Support patient-facing teams in resolving billing inquiries, providing financial guidance, and directing patients to appropriate financial assistance or payment plan resources.
Collaborate with financial counselors and customer service representatives to ensure patient balances are addressed empathetically and effectively.
Provide day-to-day supervision, support, and guidance to staff to maintain high levels of productivity, accuracy, and customer service.
Conduct performance evaluations, identify training needs, and deliver coaching or corrective action as appropriate.
Promote a culture of accountability, collaboration, and continuous improvement within the
Foster employee engagement and professional development by encouraging ownership, transparency, and teamwork.
Regularly communicate performance metrics, barriers to resolution, and key issues to the Director of A/R Management.
Participate in A/R meetings and workgroups to review trends, monitor KPIs, and recommend operational improvements.
Support audits, compliance reviews, and other external or internal reporting
Evaluate existing workflows and recommend enhancements to reduce denials, increase collections, and improve the clean claim rate.
Collaborate with Revenue Cycle leadership to support enterprise-wide initiatives and contribute to long-term strategy.
Maintain strict confidentiality of patient information in compliance with HIPAA and organizational policies.
Perform other related duties and responsibilities as assigned.

Requirements:

Education:

High School or GED Required; Associate's Degree Preferred

Experience:

Minimum 3 to 5 Years

Knowledge, Skills, & Abilities:

Revenue Cycle Knowledge (Behavioral Health Focus): Understanding of revenue cycle processes within behavioral health, outpatient, or community-based settings, including billing, collections, and accounts receivable follow-up.
Claims and Payer Knowledge: Familiarity with payer requirements, authorization processes, and common denial scenarios. Ability to support staff in resolving routine claim and payment issues.
Operational and Workflow Support: Ability to manage and support manual, high-touch workflows with a focus on accuracy, timeliness, and consistency.
Customer Service Orientation: Strong interpersonal skills with a focus on patient and team support. Ability to handle inquiries with professionalism, empathy, and clarity.
Analytical Skills: Ability to review basic reports, identify trends in denials or aging, and support problem-solving efforts to improve outcomes.
Leadership & Team Support: Ability to supervise, guide, and support staff in daily operations. Emphasis on coaching, accessibility, and team engagement.
Communication & Collaboration: Clear and effective communication with patients, staff, leadership, and external partners. Ability to escalate issues appropriately.
Technical Proficiency: Familiarity with Microsoft Office and revenue cycle systems (e.g., Epic). Ability to navigate systems and support staff with basic reporting and workflows.
Time Management & Multitasking: Ability to manage multiple priorities in a fast-paced, detail-oriented environment with a high degree of manual work.

Apply Now

Refine Your Search

collection representative jobs in warwick, ri

Supervisor of TPC and CCBHC Revenue Cycle

Authorizations Specialist

Assistant Property Manager

Property Manager ( CRE )

ENROLLMENT SERVICES REPRESENTATIVE

Inbound Phone Representative

Patient Service Representative - 30 hours

GMP Lead

Spec. Ed Paraprofessional

Experienced Auto Collections Representative - State Cap Auto Finance

Board Certified Behavior Analyst (BCBA/LABA)

Outside Route Sales Representative

Accounts Receivable Associate- Cash Posting

New Business Sales Representative

Team Lead- 2nd Shift Sewing

CDL Driver

Post-Service Benefit Patient Advocate

Data Analyst

Case Manager, Behav. Health

Programs & Research Assistant

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